What users are saying about
5 Ratings
9 Ratings
5 Ratings
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Score 9.2 out of 100
9 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cloudways

I would not hesitate to tell others to join Cloudways.
Brandon Dith-Berry | TrustRadius Reviewer

IONOS, by 1&1

I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
Emily P | TrustRadius Reviewer

Pros

Cloudways

  • Good control panel interface with many settings.
  • Simple payment method.
Dario Pedroni | TrustRadius Reviewer

IONOS, by 1&1

  • Private registration: 1&1 offers free private registration which makes them an automatic favorite.
  • Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
  • Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.
Ruby Javaid | TrustRadius Reviewer

Cons

Cloudways

  • More personal application help.
  • Easier application installation just like WordPress websites.
  • A free tier to try the product/some kind of trial.
Craige Hardel | TrustRadius Reviewer

IONOS, by 1&1

  • 1&1 offers a lot of a cart services. They could do a better job at integrating services that are purchased separately from each other.
Elaine Truesdale | TrustRadius Reviewer

Support Rating

Cloudways

Cloudways 9.3
Based on 5 answers
They answer quick and always help solve my problems. Their documentation is also robust.
Brandon Dith-Berry | TrustRadius Reviewer

IONOS, by 1&1

No score
No answers yet
No answers on this topic

Alternatives Considered

Cloudways

I liked Cloudways more than other websites due to its simplicity and how clear their website was (and still is). It is the first server hosting platform I ever used.
Dario Pedroni | TrustRadius Reviewer

IONOS, by 1&1

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
Emily P | TrustRadius Reviewer

Return on Investment

Cloudways

  • Better website load times which led the more time on site.
  • A slighter higher hosting bill.
  • Less time on maintenance with the additional technical know-how of their support.
Craige Hardel | TrustRadius Reviewer

IONOS, by 1&1

  • Thanks to 1&1, I have saved money on my domain costs with the free private registration and with a very reasonably priced SSL certificate. I save at least $100 a year using 1&1
Ruby Javaid | TrustRadius Reviewer

Screenshots

Pricing Details

Cloudways

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$25*

* per application

IONOS, by 1&1

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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