Conga CLM vs. Coupa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.7 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
Coupa
Score 7.7 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.
$549
per year
Pricing
Conga CLMCoupa
Editions & Modules
No answers on this topic
Premium Support
$499+
per year
Verified
$549
per year
Advanced
$4800
per year
Registered
Free
Offerings
Pricing Offerings
Conga CLMCoupa
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing built for your business: Every business is unique—your budget, process, and tech are constantly evolving. That's why Conga crafts customized pricing, built to your needs. Our pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
More Pricing Information
Community Pulse
Conga CLMCoupa
Features
Conga CLMCoupa
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.5
86 Ratings
5% above category average
Coupa
-
Ratings
Contract creation9.084 Ratings00 Ratings
Contract templates8.780 Ratings00 Ratings
Clause library/saved fields8.677 Ratings00 Ratings
Guided logic7.770 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
8.1
81 Ratings
2% below category average
Coupa
-
Ratings
Contract sharing8.575 Ratings00 Ratings
Contract editing8.675 Ratings00 Ratings
Collaborating on contracts8.370 Ratings00 Ratings
MS Word plug-in7.772 Ratings00 Ratings
Approval process8.074 Ratings00 Ratings
Interdepartmental workflows7.870 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
8.7
80 Ratings
6% above category average
Coupa
-
Ratings
Contract database8.776 Ratings00 Ratings
Contract search8.576 Ratings00 Ratings
Contract milestone reminders & alerts8.473 Ratings00 Ratings
Custom contract reports8.474 Ratings00 Ratings
Tracking contract status8.676 Ratings00 Ratings
Compliance check8.562 Ratings00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Conga CLM
8.3
53 Ratings
6% above category average
Coupa
-
Ratings
Contract Storage8.851 Ratings00 Ratings
Advanced Search and Filtering8.448 Ratings00 Ratings
Customizable Contract Templates8.348 Ratings00 Ratings
Workflow Acceleration7.845 Ratings00 Ratings
E-Signatures8.646 Ratings00 Ratings
Reminders and Alerts8.248 Ratings00 Ratings
Analytics and Reporting8.549 Ratings00 Ratings
Integration with other Systems8.045 Ratings00 Ratings
Best Alternatives
Conga CLMCoupa
Small Businesses
PandaDoc
PandaDoc
Score 8.9 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.8 out of 10
Medium-sized Companies
PandaDoc
PandaDoc
Score 8.9 out of 10
Esker
Esker
Score 7.7 out of 10
Enterprises
DocuSign CLM
DocuSign CLM
Score 8.5 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga CLMCoupa
Likelihood to Recommend
8.6
(90 ratings)
8.8
(27 ratings)
Likelihood to Renew
8.7
(3 ratings)
10.0
(1 ratings)
Usability
8.3
(5 ratings)
8.5
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(4 ratings)
6.5
(2 ratings)
In-Person Training
10.0
(1 ratings)
3.0
(1 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.2
(2 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
5.0
(1 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Conga CLMCoupa
Likelihood to Recommend
Conga
With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
Read full review
Coupa Software
Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
Read full review
Pros
Conga
  • Unified Storage. All contracts are stored in a single, centralized repository, providing a comprehensive view of the entire contract lifecycle, including versions, negotiations, approval history, and metrics.
  • Easy Search. Advanced search capabilities, including natural language search, allow users to quickly find specific contracts or clauses.
  • Dynamic Approvals: Automate approval workflows to speed up the contract approval process and ensure compliance with company policies.
Read full review
Coupa Software
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
Read full review
Cons
Conga
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
Read full review
Coupa Software
  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
Read full review
Likelihood to Renew
Conga
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
Read full review
Coupa Software
I love using coupa but i'm not the decision maker in this regard.
Read full review
Usability
Conga
The current version is probably about a five. The new version, I have not used it a lot. I've only done some testing around in it, not a lot. I'd say it's probably a seven or eight.
Read full review
Coupa Software
-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
Read full review
Reliability and Availability
Conga
We never faced any issue till date
Read full review
Coupa Software
No answers on this topic
Performance
Conga
Everything is perfect
Read full review
Coupa Software
No answers on this topic
Support Rating
Conga
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
Read full review
Coupa Software
-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
Read full review
In-Person Training
Conga
Conga University is very well made. Loved it!
Read full review
Coupa Software
The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
Read full review
Online Training
Conga
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
Read full review
Coupa Software
No answers on this topic
Implementation Rating
Conga
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
Read full review
Coupa Software
No answers on this topic
Alternatives Considered
Conga
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
Read full review
Coupa Software
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Read full review
Scalability
Conga
We are fully satisfied with the over all experience using conga contract
Read full review
Coupa Software
No answers on this topic
Return on Investment
Conga
  • Clients have reported a huge improvement in the time spent in processing contracts.
  • Better management of contract data.
  • Ease in forwarding for signatures.
  • Overall transparency in data.
  • Provides an opportunity for managers and supervisors to easily keep track of the work done by their teams.
Read full review
Coupa Software
  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
Read full review
ScreenShots

Conga CLM Screenshots

Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.