ConstructConnect Insight vs. Contractor Foreman

I believe ConstructConnect's customer service is non-existence. In my experience, the cloud based software system never seems to be functioning at 100% and is usually a problem, like today. I feel they do a poor job updating projects and providing accurate construction schedule information; Most of it is dates given a inaccurate.

Nothing we've come across is really better at estimating, projects, billing, and invoices. The way the system is set up is simply the best for keeping track of things. Large jobs can be really hard to handle on different platforms, and this is really a good system for people who are working with big numbers, lots of workers, etc. It has what you need. We have one job that is, in our files, pretty messy looking, because we used something else. Specifically I think if we'd had CF at that time, and did the whole process on CF, our documents would be better in order for that job. We haven't had a job like that since joining CF, but I am excited to see what that looks like when it comes time

Incentivized

• I find it amazing how fast results come up when searching on a keyword
• details, details, details.. again, marvelous.
• filters work really well giving highly efficient results pointed at just what you want.
• exporting to pdf with customizable flexibility, very useful giving all the details on a project or firm via attachments to emails.

Incentivized

• Estimate templates for that allow line items a broader scope of an estimate template to be selected.
• Training with CF is outstanding. Live chat as well as countless videos.
• Talk to text is a great feature for adding notes to a project.

• A comprehensive log of jobs in my area would be nice. We're located in Gainesville FL. There has been 10 jobs this month we're on because of our sub contracts. Not one of them made it on ConstructConnect. How many other jobs am I not seeing?

• Security and sensitive file visibility. Users with no permissions can have access to some hidden files.
• Daily log navigation. Users now need to exit one log entirely to view or check another, resulting in a significant waste of time and reduced efficiency.
• Customization options for reports. No options to set up and automatically send reports by email to specified users.

Incentivized

Eliminated the need for our team to log into multiple systems to do their jobs which aligns to our Lean approach

Incentivized

Mostly great, especially for the price. The features appear to have definitely been designed by a team with a depth of construction specific experience. I also highly rate the usability because of the vast vast amount of customizability inherent in the system. It appears that almost all forms and features are customabizable on the company level and even specific to different individual users.

Incentivized

They frequently check-in to make sure you are being properly helped and are quick with a response if you need something.

Incentivized

I rarely give anyone a 9 or 10 rating for service. The main reason for this rating is Contractor Foreman's dedication to improvement. To be completely frank, CF has fallen down on their tech help with me several times, but I am an exceptionally difficult user to service as I tend to use a product up to it's limits and want more. CF has actually addressed these wants several times (after waits that seemed interminable, but were actually pretty damn fast in the reality of software development)

Incentivized

We chose ConstructConnect as our main way for finding new and existing construction projects, as it overall had more up-to-date information available. It was also the most user friendly software of its type on the market. Furthermore, they have also been working with us closely to help us tighten our tracking of projects, products, and companies, which saves us a lot of time and money.

Incentivized

I've used Buildertrend and Conconstruct near daily for a little over 10 years. They were both pretty solid. But the price kept going up without much value being added to the software. As they grew, they didn't upgrade with the growth, so the sites became slower. Contractor Forman has all the functionality of the others, and several other tools that they don't. There are several tools our company doesn't even use yet that look great. It's not perfect, and the learning curve due to its increased capability is a bit of a challenge. But overall, it is superior in every way that mattered to us, and more affordable.

Incentivized

• Positive: Helps fuel the project pipeline
• Positive: Helps identify key stakeholders
• Negative: Inaccurate schedule information embarrasses me during project qualification process

• Better tracking of FRI, Change orders and more
• There is no designated work flow like competitors prompting the next person, you still need to manage your processes closely
• App is easy to use and fill out reports for those in the field. Field reporting has become more consistent as a result

Incentivized