ContactOffice vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactOffice
Score 4.0 out of 10
Mid-Size Companies (51-1,000 employees)
ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Pricing
ContactOfficeMicrosoft Teams
Editions & Modules
No answers on this topic
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Offerings
Pricing Offerings
ContactOfficeMicrosoft Teams
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Features
ContactOfficeMicrosoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
ContactOffice
7.8
3 Ratings
2% below category average
Microsoft Teams
7.6
182 Ratings
5% below category average
Task Management8.73 Ratings7.9137 Ratings
Gantt Charts7.13 Ratings6.672 Ratings
Scheduling8.13 Ratings8.4153 Ratings
Workflow Automation7.12 Ratings7.294 Ratings
Mobile Access7.33 Ratings8.5174 Ratings
Search7.12 Ratings7.7160 Ratings
Visual planning tools9.01 Ratings7.1112 Ratings
Communication
Comparison of Communication features of Product A and Product B
ContactOffice
7.9
3 Ratings
2% below category average
Microsoft Teams
8.0
191 Ratings
0% below category average
Chat8.73 Ratings8.9191 Ratings
Notifications8.73 Ratings8.4189 Ratings
Discussions9.02 Ratings8.8177 Ratings
Surveys8.62 Ratings7.5103 Ratings
Internal knowledgebase8.02 Ratings7.5116 Ratings
Integrates with GoToMeeting7.01 Ratings7.547 Ratings
Integrates with Gmail and Google Hangouts6.01 Ratings6.543 Ratings
Integrates with Outlook7.01 Ratings8.8157 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ContactOffice
7.9
3 Ratings
3% below category average
Microsoft Teams
7.8
177 Ratings
4% below category average
Versioning7.82 Ratings7.5121 Ratings
Video files7.42 Ratings7.8150 Ratings
Audio files8.13 Ratings7.9153 Ratings
Document collaboration9.03 Ratings8.4164 Ratings
Access control8.12 Ratings8.0148 Ratings
Advanced security features7.01 Ratings7.7110 Ratings
Integrates with Google Drive7.92 Ratings6.753 Ratings
Device sync00 Ratings8.3122 Ratings
Best Alternatives
ContactOfficeMicrosoft Teams
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactOfficeMicrosoft Teams
Likelihood to Recommend
7.3
(3 ratings)
8.4
(269 ratings)
Likelihood to Renew
-
(0 ratings)
7.6
(10 ratings)
Usability
-
(0 ratings)
7.7
(52 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.3
(113 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.1
(7 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
6.8
(7 ratings)
User Testimonials
ContactOfficeMicrosoft Teams
Likelihood to Recommend
ContactOffice
1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
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Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
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Pros
ContactOffice
  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
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Microsoft
  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
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Cons
ContactOffice
  • Data safety concerns
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Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
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Likelihood to Renew
ContactOffice
No answers on this topic
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Usability
ContactOffice
No answers on this topic
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Reliability and Availability
ContactOffice
No answers on this topic
Microsoft
Rare, but outages do happen
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Performance
ContactOffice
No answers on this topic
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Support Rating
ContactOffice
No answers on this topic
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Implementation Rating
ContactOffice
No answers on this topic
Microsoft
I find everything I need for my day-to-day work.
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Alternatives Considered
ContactOffice
ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
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Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Contract Terms and Pricing Model
ContactOffice
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
ContactOffice
No answers on this topic
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
ContactOffice
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
ContactOffice
  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
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Microsoft
  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
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ScreenShots

ContactOffice Screenshots

Screenshot of Easily manage your data in your virtual office