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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactOffice

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A

    Microsoft Teams

    Score8.3 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    ContactOfficeMicrosoft Teams
    Editions & Modules
    No answers on this topic
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    ContactOfficeMicrosoft Teams
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    ContactOfficeMicrosoft Teams
    Considered Both Products
    ContactOffice
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    255 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    225 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    144 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    174 Answers
    Features
    ContactOfficeMicrosoft Teams
    Project Management
    Comparison of Project Management features of ContactOffice and Microsoft Teams
    Feature
    ContactOffice
    7.8
    3 Ratings
    1% above category average
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Task Management8.73 Ratings8.1179 Ratings
    Gantt Charts7.13 Ratings8.196 Ratings
    Scheduling8.13 Ratings8.3208 Ratings
    Workflow Automation7.12 Ratings8.4126 Ratings
    Mobile Access7.33 Ratings8.2229 Ratings
    Search7.12 Ratings7.6212 Ratings
    Visual planning tools9.01 Ratings8.4143 Ratings
    Communication
    Comparison of Communication features of ContactOffice and Microsoft Teams
    Feature
    ContactOffice
    7.9
    3 Ratings
    1% below category average
    Microsoft Teams
    8.0
    251 Ratings
    1% above category average
    Chat8.73 Ratings9.0250 Ratings
    Notifications8.73 Ratings8.5249 Ratings
    Discussions9.02 Ratings8.7235 Ratings
    Surveys8.62 Ratings8.2146 Ratings
    Internal knowledgebase8.02 Ratings8.6157 Ratings
    Integrates with GoToMeeting7.01 Ratings6.547 Ratings
    Integrates with Gmail and Google Hangouts6.01 Ratings5.743 Ratings
    Integrates with Outlook7.01 Ratings9.1155 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of ContactOffice and Microsoft Teams
    Feature
    ContactOffice
    7.9
    3 Ratings
    1% below category average
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Versioning7.82 Ratings8.6168 Ratings
    Video files7.42 Ratings8.4202 Ratings
    Audio files8.13 Ratings8.8200 Ratings
    Document collaboration9.03 Ratings8.9216 Ratings
    Access control8.12 Ratings8.6198 Ratings
    Advanced security features7.01 Ratings8.5158 Ratings
    Integrates with Google Drive7.92 Ratings5.353 Ratings
    Device sync00 Ratings8.6172 Ratings
    Best Alternatives
    ContactOfficeMicrosoft Teams
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactOfficeMicrosoft Teams
    Likelihood to Recommend
    7.3
    (3 ratings)
    8.6
    (329 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (12 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (114 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (114 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.3
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (7 ratings)
    User Testimonials
    ContactOfficeMicrosoft Teams
    Likelihood to Recommend
    ContactOffice
    1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
    Incentivized
    Read full review
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Pros
    ContactOffice
    • Can use it from anywhere, can access your documents, emails and others.
    • Can message your group and arrange meetings, and it will notify you.
    • Can manage tasks.
    • Fairly good customer support
    Incentivized
    Read full review
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Cons
    ContactOffice
    • Data safety concerns
    Incentivized
    Read full review
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Likelihood to Renew
    ContactOffice
    No answers on this topic
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Usability
    ContactOffice
    No answers on this topic
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Reliability and Availability
    ContactOffice
    No answers on this topic
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Performance
    ContactOffice
    No answers on this topic
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Support Rating
    ContactOffice
    No answers on this topic
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    Implementation Rating
    ContactOffice
    No answers on this topic
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Alternatives Considered
    ContactOffice
    ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
    Incentivized
    Read full review
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ContactOffice
    No answers on this topic
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Scalability
    ContactOffice
    No answers on this topic
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Professional Services
    ContactOffice
    No answers on this topic
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Return on Investment
    ContactOffice
    • Can get documents from anywhere if you forgot your files.
    • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
    Incentivized
    Read full review
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    ScreenShots

    ContactOffice Screenshots

    Screenshot of Easily manage your data in your virtual office