What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 5 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 8 reviews and ratings
Attribute Ratings
- ContactPigeon is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.1
ContactPigeon
91%
3 Ratings
8.4
PFL Hybrid Experience Platform
84%
5 Ratings
Likelihood to Renew
9.1
ContactPigeon
91%
1 Rating
PFL Hybrid Experience Platform
N/A
0 Ratings
Support Rating
9.1
ContactPigeon
91%
1 Rating
9.0
PFL Hybrid Experience Platform
90%
3 Ratings
Product Scalability
ContactPigeon
N/A
0 Ratings
9.4
PFL Hybrid Experience Platform
94%
3 Ratings
Likelihood to Recommend
ContactPigeon
It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
PFL Hybrid Experience Platform
Well suited for integrated campaign motions that are built to surprise and delight prospects and customers alike.Webinars, virtual events, behavioral triggers from content engagement, in-person or hybrid events, campaign engagement, executive door openers, and so so many more opportunities.
Internet Marketing Manager
InsightInformation Technology & Services, 10,001+ employees
Pros
ContactPigeon
- Customized newsletters with segmentations to target specific customers according to their visits in our website.
- Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
- Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesPFL Hybrid Experience Platform
- Integration with our Marketing Automation system (Marketo)
- A team dedicated to helping you scope out mailers and concepts, as well as pricing them out
- Warehouse storage of mailers

Verified User
Director in Marketing
Internet Company, 201-500 employeesCons
ContactPigeon
- The UI is too complex sometimes (hopefully their support is always there for us!)
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
PFL Hybrid Experience Platform
- They aren’t very well known

Verified User
Executive in Corporate
Hospital & Health Care Company, 1-10 employeesPricing Details
ContactPigeon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$198 per month/billed annually
ContactPigeon Editions & Modules
Edition
Standard | $198.001 |
---|---|
Pro | $385.001 |
Enterprise | $980.001 |
- per month/billed annually
Additional Pricing Details
—PFL Hybrid Experience Platform
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting at $10,000
Starting Price
—PFL Hybrid Experience Platform Editions & Modules
—
Additional Pricing Details
Contact us for more information and to request a custom quote: https://www.pfl.com/discover-how-to-start/Likelihood to Renew
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
PFL Hybrid Experience Platform
No score
No answers yet
No answers on this topic
Support Rating
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
PFL Hybrid Experience Platform
PFL Hybrid Experience Platform 9.0
Based on 3 answers
Support and account management is good, it can just take a while to go through all the steps to get something live

Verified User
Manager in Marketing
Financial Services Company, 51-200 employeesAlternatives Considered
ContactPigeon
[I] haven't used other [products].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesPFL Hybrid Experience Platform
I've never used any other competitive solutions.

Verified User
Contributor in Sales
Computer Software Company, 1001-5000 employeesScalability
ContactPigeon
No score
No answers yet
No answers on this topic
PFL Hybrid Experience Platform
PFL Hybrid Experience Platform 9.4
Based on 3 answers
Highly scaleable. We'll be looking at incorporating and scaling even more programs in the near future. The main driver here has been slow adoption by other teams due to a misunderstanding of what PFL provides.Some teammates believed PFL to be an agency, and therefor didn't leverage them in campaigns for a long time.
Internet Marketing Manager
InsightInformation Technology & Services, 10,001+ employees
Return on Investment
ContactPigeon
- 25% growth in Email orders (YoY).
- Higher open rates up to +46%.
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
PFL Hybrid Experience Platform
- We've sometimes struggled to maintain a positive ROI due to some issues with packages not arriving, arriving broken, or including the wrong items.

Verified User
Director in Marketing
Internet Company, 201-500 employees