What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
614 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

SharpSpring

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
614 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

SharpSpring

[SharpSpring is] great for lead management - CRM. Very easy to setup and get a sales team motivated to track their pipeline. Also gives management great visibility to what is going on across the sales team and provides actionable insight for forecasting. On the marketing side, we run primarily email and social media campaigns - SharpSpring is great for managing multi-channel, triggered campaigns where you literally want to “set it and forget it”.
Dave Sutton | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
SharpSpring
Customer data management / contact management
Cosential
10.0
SharpSpring
Workflow management
Cosential
6.0
SharpSpring
Territory management
Cosential
9.0
SharpSpring
Opportunity management
Cosential
10.0
SharpSpring
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
SharpSpring
Interaction tracking
Cosential
9.0
SharpSpring
Channel / partner relationship management
Cosential
7.0
SharpSpring

Marketing Automation

Cosential
7.5
SharpSpring
Lead management
Cosential
10.0
SharpSpring
Email marketing
Cosential
5.0
SharpSpring

CRM Project Management

Cosential
8.0
SharpSpring
Task management
Cosential
7.0
SharpSpring
Reporting
Cosential
9.0
SharpSpring

CRM Reporting & Analytics

Cosential
8.7
SharpSpring
Forecasting
Cosential
6.0
SharpSpring
Pipeline visualization
Cosential
10.0
SharpSpring
Customizable reports
Cosential
10.0
SharpSpring

Customization

Cosential
7.5
SharpSpring
Custom fields
Cosential
9.0
SharpSpring
Custom objects
Cosential
6.0
SharpSpring

Security

Cosential
10.0
SharpSpring
Single sign-on capability
Cosential
10.0
SharpSpring
Role-based user permissions
Cosential
10.0
SharpSpring

Social CRM

Cosential
5.0
SharpSpring
Social data
Cosential
5.0
SharpSpring
Social engagement
Cosential
5.0
SharpSpring

Integrations with 3rd-party Software

Cosential
5.0
SharpSpring
Marketing automation
Cosential
5.0
SharpSpring

Platform

Cosential
7.0
SharpSpring
Mobile access
Cosential
7.0
SharpSpring

Email & Online Marketing

Cosential
SharpSpring
7.8
WYSIWYG email editor
Cosential
SharpSpring
6.8
Dynamic content
Cosential
SharpSpring
8.3
Ability to test dynamic content
Cosential
SharpSpring
8.2
Landing pages
Cosential
SharpSpring
6.8
A/B testing
Cosential
SharpSpring
8.4
Mobile optimization
Cosential
SharpSpring
6.1
Email deliverability reporting
Cosential
SharpSpring
7.9
List management
Cosential
SharpSpring
8.8
Triggered drip sequences
Cosential
SharpSpring
8.5

Lead Management

Cosential
SharpSpring
8.4
Lead nurturing
Cosential
SharpSpring
8.6
Lead scoring and grading
Cosential
SharpSpring
8.2
Data quality management
Cosential
SharpSpring
8.5
Automated sales alerts and tasks
Cosential
SharpSpring
8.5

Campaign Management

Cosential
SharpSpring
8.1
Calendaring
Cosential
SharpSpring
8.1
Event/webinar marketing
Cosential
SharpSpring
8.0

Social Media Marketing

Cosential
SharpSpring
6.8
Social sharing and campaigns
Cosential
SharpSpring
6.5
Social profile integration
Cosential
SharpSpring
7.1

Reporting & Analytics

Cosential
SharpSpring
7.5
Dashboards
Cosential
SharpSpring
7.4
Standard reports
Cosential
SharpSpring
8.3
Custom reports
Cosential
SharpSpring
6.9

Platform & Infrastructure

Cosential
SharpSpring
8.0
API
Cosential
SharpSpring
7.5
Role-based workflow & approvals
Cosential
SharpSpring
8.2
Customizability
Cosential
SharpSpring
7.7
Integration with Salesforce.com
Cosential
SharpSpring
8.1
Integration with Microsoft Dynamics CRM
Cosential
SharpSpring
8.3
Integration with SugarCRM
Cosential
SharpSpring
8.3

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

SharpSpring

  • Crm, with custom fields that can be customized per organization
  • Sales pipelines, which lets you track an opportunity along the sales process. Can implement automation with tasks creation, emails to prospect and notifications
  • Email marketing with easy to use email builder. Campaigns can be sent out manually or automatically. Can also be used for templated emails to send to contacts.
Kaila Troia | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

SharpSpring

  • Custom Form Field - Weakest point of the software for me. Hard to make custom field and options are limited
  • Nuanced Automations are Hard - Lacking some more advanced automation capacities and options
  • Hard Bounces / Suppressions - Very aggressive suppression engine means that active subscribers are "bounced" then removed from email lists suddenly without much recourse
Billy Alguire | TrustRadius Reviewer

Likelihood to Renew

Cosential

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 7.8
Based on 31 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

SharpSpring

SharpSpring 8.2
Based on 71 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

SharpSpring

SharpSpring 8.7
Based on 81 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

Cosential

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.0
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

SharpSpring

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

SharpSpring

  • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
  • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
  • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Jason Carlage | TrustRadius Reviewer

Screenshots

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cosential Editions & Modules

Additional Pricing Details

SharpSpring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cosential
10.0
SharpSpring
7.9

Likelihood to Renew

Cosential
SharpSpring
7.8

Usability

Cosential
8.0
SharpSpring
8.2

Reliability and Availability

Cosential
SharpSpring
6.0

Performance

Cosential
SharpSpring
5.5

Support Rating

Cosential
8.0
SharpSpring
8.7

Online Training

Cosential
SharpSpring
4.5

Implementation Rating

Cosential
SharpSpring
8.0

Scalability

Cosential
SharpSpring
3.5

Add comparison