116 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 116 reviews and ratings
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 22 reviews and ratings
Attribute Ratings
- Crazy Egg is rated higher in 2 areas: Likelihood to Recommend, Usability
- Woopra is rated higher in 3 areas: Likelihood to Renew, Support Rating, Implementation Rating
Likelihood to Recommend
10.0
Crazy Egg
100%
27 Ratings

7.0
Woopra
70%
16 Ratings
Likelihood to Renew
8.5
Crazy Egg
85%
14 Ratings

9.0
Woopra
90%
7 Ratings
Usability
10.0
Crazy Egg
100%
7 Ratings

9.0
Woopra
90%
1 Rating
Availability
7.1
Crazy Egg
71%
8 Ratings

Woopra
N/A
0 Ratings
Performance
2.0
Crazy Egg
20%
4 Ratings

Woopra
N/A
0 Ratings
Support Rating
5.0
Crazy Egg
50%
14 Ratings

10.0
Woopra
100%
2 Ratings
Online Training
10.0
Crazy Egg
100%
1 Rating

Woopra
N/A
0 Ratings
Implementation Rating
9.2
Crazy Egg
92%
6 Ratings

10.0
Woopra
100%
2 Ratings
Product Scalability
9.8
Crazy Egg
98%
2 Ratings

Woopra
N/A
0 Ratings
Likelihood to Recommend
Crazy Egg
+ I strongly believe that this tool helps when a firm has good user count (depends on business model) as most of these tools are data friends. More data - more valuable insights+ Best fit if someone who is looking for deeper insights of individual page- Not suggested for very fewer visits of a website. Suggested to improve better visit count

Verified User
Analyst in Marketing
Internet Company, 1001-5000 employeesWoopra
My rating of Woopra is the absolute best possible. I would recommend them to anyone looking for an analytics website that prefers a visual interface and a beautiful design. I have not encountered any problems using their app -- ZERO! Their integration with other marketing software, such as MailChimp, helps our company zero in on our marketing campaigns and gives us the information we need to make better choices. I LOVE Woopra and think they are the best out there! I have used other websites and there is no comparison!
Marketing Manager
CVS HealthMarketing and Advertising, 1-10 employees
Pros
Crazy Egg
- Provides heatmaps that shows you the elements on your site that are and aren't performing well.
- Provides scrollmaps so you can see how far down a page users are scrolling and which content never gets seen.
- Screenshots show you how your website looks across a variety of different devices.
- Provides a type of clickmap called confetti that enables you visualise clicks by segments - device, new/returning visitors, campaigns and other metrics.

Verified User
Professional in Marketing
Events Services Company, 1001-5000 employeesWoopra
- Woopra tracks *individual users and customer accounts*. It cannot be understated how important this is. Google Analytics and other low cost solutions only sample users and provide aggregate data. For enterprise sales, this is critical. Likewise, for product managers trying to segment product usage by types of accounts, this is incredibly useful.
- Woopra updates user analytics in real time. This is critical in a sales context as you want to be able to follow up quickly on opportunities. Likewise, it is useful for customer success as they can see usage in real time for an individual they are supporting.
- Woopra has the most turnkey integrations of any web analytics solution on the market. By far the most useful are Marketo, SalesForce, and Slack, but there are several more we didn't tap into. While any solution worth its salt has an API, Woopra's integrations usually require a login and/or API key, and you are good to go. Here is the current list: https://www.woopra.com/appconnect/.
- Woopra enables B2B product managers to track product and feature usage by revenue, not just clicks. Again, in a B2B context, this is critical, as there are high-value users and low-value users. Knowing the difference is critical.
- Woopra's implementation is super simple. We were able to set it up with a couple of hours of one frontend developer and some help from our product intern.
Senior Director of Product
RiskIQComputer Software, 51-200 employees
Cons
Crazy Egg
- The largest thing we've struggled with is the Optimizely integration. I've contacted customer service a few times to get it properly setup. Customer Service is always friendly and helpful; they provide clear steps to get it setup. Unfortunately despite clear instructions, they are tedious, and if not completed in the correct order, the integration with Optimizely does not work. My success rate with the integration is less than 55%.

Verified User
Employee in Other
Retail Company, 11-50 employeesWoopra
- User explorer could get some upgrades. It has sometimes been difficult to filter some actions, or groups of actions or combine filters.
- Can add more cards to the live dashboard.
- More context data on the user, the device being used, etc.

Verified User
Project Manager in Product Management
Internet Company, 1-10 employeesPricing Details
Crazy Egg
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$24 per month
Crazy Egg Editions & Modules
Edition
Crazy Egg | $24.001 |
---|
- per month
Additional Pricing Details
—Woopra
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$80 per month
Woopra Editions & Modules
Edition
Pro | $999.001 |
---|
- per month
Additional Pricing Details
—Likelihood to Renew
Crazy Egg
Crazy Egg 8.5
Based on 14 answers
It's a great tool considering how inexpensive it is. If used correctly and you have a plan for tracking your websites, this tool can make a world of a difference. If you are not going to sit down and take the time to make a plan for how to use this tool, I would say it is not worth your time. Yes, you can look at items on your website that need to be changed, but without a consistent plan, other important items that need changing can be lost in the mix. Make sure you have enough time and energy to invest in this and it will be well worth it
Internet Marketing Intern
3MRetail, 51-200 employees
Woopra
Woopra 9.0
Based on 7 answers
We just really like the tool. There are lots of us using it internally... from Product, to marketing, to customer service, to optimization team, to traffic acquisition, to Executives. Really helps us answer questions about how well things are going, and what is not going well.
VP of Employer Products
LiveCareerInternet, 51-200 employees
Usability
Crazy Egg
Crazy Egg 10.0
Based on 7 answers
I gave Crazy Egg an overall rating of 9 because of its easy to use dashboard, integration and useful tools. If I need to quickly setup a page test, I can add the URL to make a snapshot, start the test and sometimes walk away (until its complete). Crazy Egg allows you set when the test should conclude, which can be helpful if you need to manage monthly visitor usage. You can test on all devices or be specific (i.e. Mobile). I also gave it a 9 because I feel as though the software [Crazy Egg] could improve on its steps to integrate with the A/B testing tool, Optimizely.

Verified User
Employee in Other
Retail Company, 11-50 employeesWoopra
Woopra 9.0
Based on 1 answer
The UI and reports are great overall. Creating reports just requires a few too many screens and clicks. Also dashboard tiles can't be resized. Both of these are easy items that are being addressed
Senior Director of Product
RiskIQComputer Software, 51-200 employees
Reliability and Availability
Crazy Egg
Crazy Egg 7.1
Based on 8 answers
It's slow to post data, and slow to get a snapshot to finally be active (i.e. not pending). Not intolerable, but would be nice to see data within a couple hours. Often have to wait to the next day.
Director of Analytics
EnlightenInternet, 51-200 employees
Woopra
No score
No answers yet
No answers on this topic
Support Rating
Crazy Egg
Crazy Egg 5.0
Based on 14 answers
I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.
Web Analyst
Stanley Black & Decker, Inc.Information Technology and Services, 10,001+ employees
Woopra
Woopra 10.0
Based on 2 answers
Team was always responsive and helpful with special use cases.
Senior Director of Product
RiskIQComputer Software, 51-200 employees
Online Training
Crazy Egg
Crazy Egg 10.0
Based on 1 answer
Crazy Egg is the best CRO and LPO tool for performance marketers who have a limited budget!

Verified User
Project Manager in Marketing
Internet Company, 11-50 employeesWoopra
No score
No answers yet
No answers on this topic
Implementation Rating
Crazy Egg
Crazy Egg 9.2
Based on 6 answers
It is simple. JavaScript code needs to be added to any pages where you want to run tests. That's it.
Web Marketing Manager
MendixComputer Software, 51-200 employees
Woopra
Woopra 10.0
Based on 2 answers
Compared to other products, the support was a small effort. We only had part time contributions from a product management intern and front end developer.
Senior Director of Product
RiskIQComputer Software, 51-200 employees
Alternatives Considered
Crazy Egg
It is very simple to use, everything from setting up to seeing the results. You can easily export everything into a JPG or PDF and share it with clients. CrazyEgg is also more value oriented with a lower price point.
Digital Marketing Strategist, Founder
California SEO ProfessionalsMarketing and Advertising, 1-10 employees
Woopra
Woopra is much easier to setup and use than Google Analytics. I've spent hours trying to create custom reports in Google Analytics. Woopra does not take this much time to get solid reporting for our site. If you need something that tracks marketing efforts then Google Analytics will likely be a better fit.
Owner - Web Designer & Developer
Brian Alonzo - Web Design & DevelopmentDesign, 1-10 employees
Scalability
Crazy Egg
Crazy Egg 9.8
Based on 2 answers
Its reliability (not scaleability, as the question asks for, sorry) is pretty good but through our testing we know that some clicks do not get recorded. It doesn't bother us a lot because we look at the aggregate of thousands of visits, but we do know it misses things.As for scaleability, it's about right. You really don't want zillions of clicks per snapshot - the screen just turns to 100% dots and you lose the ability to differentiate different screen areas. We find that 25,000 clicks for a page gives us a really good view.
Director of Analytics
EnlightenInternet, 51-200 employees
Woopra
No score
No answers yet
No answers on this topic
Return on Investment
Crazy Egg
- Helped us increase blog ad clicks by a huge % (I wish I remember the exact percentage, but I believe it was 300%+ or something close to there).
- Helped us make data-driven decisions on how to update and design our website.
- Allows us to easily A/B test changes on website and measure data-driven results.
Organic Reach Lead
WebPTComputer Software, 201-500 employees
Woopra
- Really helped us begin to segment our users based on their engagement and retention.
- Helped increase retention by about 1.5% after about 5 months of implementation (don't shoot the messenger if your team can't implement that quickly).
- I felt like it had great potential to create a pipeline between sales and the CSM, but I had trouble getting the sales team to implement it properly as they had their noses deep in calls and emails (they struggle entering notes in SalesForces as well, so it's more a company specific problem).

Verified User
Employee in Customer Service
Financial Services Company, 51-200 employees