What users are saying about
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Top Rated
66 Ratings
32 Ratings

Creatio

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Top Rated
66 Ratings
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Score 9.1 out of 100
32 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Low-Code Development

    9.3

    Creatio

    93%

    Method:CRM

    Feature Set Not Supported
    N/A
    Creatio ranks higher in 6/6 features

    Visual Modeling

    9.2
    92%
    27 Ratings
    N/A
    0 Ratings

    Drag-and-drop Interfaces

    9.4
    94%
    29 Ratings
    N/A
    0 Ratings

    Platform Security

    9.5
    95%
    28 Ratings
    N/A
    0 Ratings

    Platform User Management

    9.2
    92%
    30 Ratings
    N/A
    0 Ratings

    Reusability

    9.1
    91%
    28 Ratings
    N/A
    0 Ratings

    Platform Scalability

    9.2
    92%
    29 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Creatio

    Feature Set Not Supported
    N/A
    7.9

    Method:CRM

    79%
    Method:CRM ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.9
    99%
    20 Ratings

    Workflow management

    N/A
    0 Ratings
    7.8
    78%
    18 Ratings

    Territory management

    N/A
    0 Ratings
    1.8
    18%
    1 Rating

    Opportunity management

    N/A
    0 Ratings
    8.5
    85%
    18 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.7
    77%
    18 Ratings

    Contract management

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Quote & order management

    N/A
    0 Ratings
    9.9
    99%
    16 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.1
    81%
    17 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.3
    83%
    11 Ratings

    Customer Service & Support

    Creatio

    Feature Set Not Supported
    N/A
    10.0

    Method:CRM

    100%
    Method:CRM ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call center management

    N/A
    0 Ratings
    9.9
    99%
    2 Ratings

    Help desk management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Marketing Automation

    Creatio

    Feature Set Not Supported
    N/A
    8.0

    Method:CRM

    80%
    Method:CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.7
    87%
    17 Ratings

    Email marketing

    N/A
    0 Ratings
    7.2
    72%
    13 Ratings

    CRM Project Management

    Creatio

    Feature Set Not Supported
    N/A
    8.4

    Method:CRM

    84%
    Method:CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.5
    85%
    16 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.9
    89%
    14 Ratings

    Reporting

    N/A
    0 Ratings
    7.9
    79%
    15 Ratings

    CRM Reporting & Analytics

    Creatio

    Feature Set Not Supported
    N/A
    7.6

    Method:CRM

    76%
    Method:CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    7.4
    74%
    8 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.2
    82%
    15 Ratings

    Customizable reports

    N/A
    0 Ratings
    7.3
    73%
    16 Ratings

    Customization

    Creatio

    Feature Set Not Supported
    N/A
    9.0

    Method:CRM

    90%
    Method:CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    9.9
    99%
    17 Ratings

    Custom objects

    N/A
    0 Ratings
    10.0
    100%
    16 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.1
    81%
    12 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.0
    80%
    13 Ratings

    Security

    Creatio

    Feature Set Not Supported
    N/A
    9.1

    Method:CRM

    91%
    Method:CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.1
    91%
    15 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.1
    91%
    17 Ratings

    Integrations with 3rd-party Software

    Creatio

    Feature Set Not Supported
    N/A
    10.0

    Method:CRM

    100%
    Method:CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Compensation management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Platform

    Creatio

    Feature Set Not Supported
    N/A
    8.8

    Method:CRM

    88%
    Method:CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.8
    88%
    13 Ratings

    Attribute Ratings

    • Creatio is rated higher in 2 areas: Likelihood to Renew, Usability
    • Method:CRM is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.2

    Creatio

    92%
    52 Ratings
    9.6

    Method:CRM

    96%
    22 Ratings

    Likelihood to Renew

    9.1

    Creatio

    91%
    2 Ratings
    8.0

    Method:CRM

    80%
    2 Ratings

    Usability

    9.2

    Creatio

    92%
    36 Ratings
    8.6

    Method:CRM

    86%
    17 Ratings

    Support Rating

    9.2

    Creatio

    92%
    35 Ratings
    10.0

    Method:CRM

    100%
    19 Ratings

    Implementation Rating

    Creatio

    N/A
    0 Ratings
    9.0

    Method:CRM

    90%
    2 Ratings

    Likelihood to Recommend

    Creatio

    Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
    Lisa Taylor | TrustRadius Reviewer

    Method:CRM

    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Lauren Hamby | TrustRadius Reviewer

    Pros

    Creatio

    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Butch Knowlton | TrustRadius Reviewer

    Method:CRM

    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Dorothy Sela | TrustRadius Reviewer

    Cons

    Creatio

    • Documentation could sometimes be more intuitive
    • Lots of third-party applications, so frustrating when only the connector you need is missing
    • The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
    Jacob Grabowski | TrustRadius Reviewer

    Method:CRM

    • I believe there is room for improvement with scaling down on the customizing (sometimes having too much isn't always a good thing)
    • The estimate creator in Method is not as fluid as making an estimate in QB. (moving lines around, adding lines, etc.)
    Heather Sharbutt | TrustRadius Reviewer

    Pricing Details

    Creatio

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month per user

    Creatio Editions & Modules

    On-premise Edition
    Studio Creatio Enterprise$251
    Studio Creatio Free$01
    1. per user/per month
    SaaS Edition
    Studio Creatio Free$01
    Studio Creatio Enterprise$251
    Sales Creatio Team Edition$301
    Sales Creatio Commerce Edition$351
    Sales Creatio Enterprise Edition$601
    1. per month per user
    Additional Pricing Details

    Method:CRM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $25 per month per user

    Method:CRM Editions & Modules

    Edition
    Contact Management$251
    CRM Pro$441
    CRM Enterprise$741
    1. per month per user
    Additional Pricing Details

    Likelihood to Renew

    Creatio

    Creatio 9.1
    Based on 2 answers
    I don't think we could be without it now.
    Lisa Taylor | TrustRadius Reviewer

    Method:CRM

    Method:CRM 8.0
    Based on 2 answers
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Anonymous | TrustRadius Reviewer

    Usability

    Creatio

    Creatio 9.2
    Based on 36 answers
    The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
    Naveen Gabrani | TrustRadius Reviewer

    Method:CRM

    Method:CRM 8.6
    Based on 17 answers
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Joey Diaz | TrustRadius Reviewer

    Support Rating

    Creatio

    Creatio 9.2
    Based on 35 answers
    Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
    Anonymous | TrustRadius Reviewer

    Method:CRM

    Method:CRM 10.0
    Based on 19 answers
    The support is great. They are on the line within minutes and share screen to figure out the problem immediately. I would highly recommend this product for that reason. I do wish the customization was a bit easier to use; however, with fewer settings that are available to the end user and an easier way to read the customization.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Creatio

    No score
    No answers yet
    No answers on this topic

    Method:CRM

    Method:CRM 9.0
    Based on 2 answers
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Denice Castillo | TrustRadius Reviewer

    Alternatives Considered

    Creatio

    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Carl Moore | TrustRadius Reviewer

    Method:CRM

    Method is by far the easiest of all platforms. It brings a lot of great features that Salesforce has as well as email campaign features like constant contact, all in one. The only thing I would add would be more reporting and custom report capability.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Creatio

    • Communication between sales representatives, vendors, and customers helps improve sales.
    • Automating the sales process has allowed us to land more deals via opportunity management tools.
    • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
    Touch Kulchan | TrustRadius Reviewer

    Method:CRM

    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Anonymous | TrustRadius Reviewer

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