What users are saying about
Creatio
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Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 66 reviews and ratings
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 32 reviews and ratings
Feature Set Ratings
Low-Code Development
9.3
Creatio
93%
Method:CRM
Feature Set Not Supported
N/A
Creatio ranks higher in 6/6 features
Creatio ranks higher in 6/6 features
Visual Modeling
9.2
92%
27 Ratings
N/A
0 Ratings
Drag-and-drop Interfaces
9.4
94%
29 Ratings
N/A
0 Ratings
Platform Security
9.5
95%
28 Ratings
N/A
0 Ratings
Platform User Management
9.2
92%
30 Ratings
N/A
0 Ratings
Reusability
9.1
91%
28 Ratings
N/A
0 Ratings
Platform Scalability
9.2
92%
29 Ratings
N/A
0 Ratings
Sales Force Automation
Creatio
Feature Set Not Supported
N/A
7.9
Method:CRM
79%
Method:CRM ranks higher in 9/9 features
Method:CRM ranks higher in 9/9 features
Customer data management / contact management
N/A
0 Ratings
9.9
99%
20 Ratings
Workflow management
N/A
0 Ratings
7.8
78%
18 Ratings
Territory management
N/A
0 Ratings
1.8
18%
1 Rating
Opportunity management
N/A
0 Ratings
8.5
85%
18 Ratings
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings
7.7
77%
18 Ratings
Contract management
N/A
0 Ratings
8.7
87%
11 Ratings
Quote & order management
N/A
0 Ratings
9.9
99%
16 Ratings
Interaction tracking
N/A
0 Ratings
8.1
81%
17 Ratings
Channel / partner relationship management
N/A
0 Ratings
8.3
83%
11 Ratings
Customer Service & Support
Creatio
Feature Set Not Supported
N/A
10.0
Method:CRM
100%
Method:CRM ranks higher in 3/3 features
Method:CRM ranks higher in 3/3 features
Case management
N/A
0 Ratings
10.0
100%
1 Rating
Call center management
N/A
0 Ratings
9.9
99%
2 Ratings
Help desk management
N/A
0 Ratings
10.0
100%
1 Rating
Marketing Automation
Creatio
Feature Set Not Supported
N/A
8.0
Method:CRM
80%
Method:CRM ranks higher in 2/2 features
Method:CRM ranks higher in 2/2 features
Lead management
N/A
0 Ratings
8.7
87%
17 Ratings
Email marketing
N/A
0 Ratings
7.2
72%
13 Ratings
CRM Project Management
Creatio
Feature Set Not Supported
N/A
8.4
Method:CRM
84%
Method:CRM ranks higher in 3/3 features
Method:CRM ranks higher in 3/3 features
Task management
N/A
0 Ratings
8.5
85%
16 Ratings
Billing and invoicing management
N/A
0 Ratings
8.9
89%
14 Ratings
Reporting
N/A
0 Ratings
7.9
79%
15 Ratings
CRM Reporting & Analytics
Creatio
Feature Set Not Supported
N/A
7.6
Method:CRM
76%
Method:CRM ranks higher in 3/3 features
Method:CRM ranks higher in 3/3 features
Forecasting
N/A
0 Ratings
7.4
74%
8 Ratings
Pipeline visualization
N/A
0 Ratings
8.2
82%
15 Ratings
Customizable reports
N/A
0 Ratings
7.3
73%
16 Ratings
Customization
Creatio
Feature Set Not Supported
N/A
9.0
Method:CRM
90%
Method:CRM ranks higher in 4/4 features
Method:CRM ranks higher in 4/4 features
Custom fields
N/A
0 Ratings
9.9
99%
17 Ratings
Custom objects
N/A
0 Ratings
10.0
100%
16 Ratings
Scripting environment
N/A
0 Ratings
8.1
81%
12 Ratings
API for custom integration
N/A
0 Ratings
8.0
80%
13 Ratings
Security
Creatio
Feature Set Not Supported
N/A
9.1
Method:CRM
91%
Method:CRM ranks higher in 2/2 features
Method:CRM ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings
9.1
91%
15 Ratings
Role-based user permissions
N/A
0 Ratings
9.1
91%
17 Ratings
Integrations with 3rd-party Software
Creatio
Feature Set Not Supported
N/A
10.0
Method:CRM
100%
Method:CRM ranks higher in 2/2 features
Method:CRM ranks higher in 2/2 features
Marketing automation
N/A
0 Ratings
10.0
100%
2 Ratings
Compensation management
N/A
0 Ratings
10.0
100%
2 Ratings
Platform
Creatio
Feature Set Not Supported
N/A
8.8
Method:CRM
88%
Method:CRM ranks higher in 1/1 features
Method:CRM ranks higher in 1/1 features
Mobile access
N/A
0 Ratings
8.8
88%
13 Ratings
Attribute Ratings
- Creatio is rated higher in 2 areas: Likelihood to Renew, Usability
- Method:CRM is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.2
Creatio
92%
52 Ratings
9.6
Method:CRM
96%
22 Ratings
Likelihood to Renew
9.1
Creatio
91%
2 Ratings
8.0
Method:CRM
80%
2 Ratings
Usability
9.2
Creatio
92%
36 Ratings
8.6
Method:CRM
86%
17 Ratings
Support Rating
9.2
Creatio
92%
35 Ratings
10.0
Method:CRM
100%
19 Ratings
Implementation Rating
Creatio
N/A
0 Ratings
9.0
Method:CRM
90%
2 Ratings
Likelihood to Recommend
Creatio
Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Method:CRM
Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
Marketing Communications Coordinator
Home Improvement Systems, IncBuilding Materials, 11-50 employees
Pros
Creatio
- Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
- Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
- Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
CIO (Chief Information Officer)
RinglerInsurance, 201-500 employees
Method:CRM
- The customization team is brilliant!
- The various integrations, QBO & Gmail, help me keep track of all customer interactions.
- The more organized I am, the more time I have to take care of my clients!
- I have nothing but praise for the support team and the rest of the crew at Method.
Owner
CFO Inbox Services Inc.Accounting, 1-10 employees
Cons
Creatio
- Documentation could sometimes be more intuitive
- Lots of third-party applications, so frustrating when only the connector you need is missing
- The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
Marketing & Communication Manager
SmartYouInformation Technology & Services, 51-200 employees
Method:CRM
- I believe there is room for improvement with scaling down on the customizing (sometimes having too much isn't always a good thing)
- The estimate creator in Method is not as fluid as making an estimate in QB. (moving lines around, adding lines, etc.)
Director of Product Marketing
Griffin MobilityHospital & Health Care, 1-10 employees
Pricing Details
Creatio
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per user
Creatio Editions & Modules
On-premise Edition
Studio Creatio Enterprise | $251 |
---|---|
Studio Creatio Free | $01 |
- per user/per month
SaaS Edition
Studio Creatio Free | $01 |
---|---|
Studio Creatio Enterprise | $251 |
Sales Creatio Team Edition | $301 |
Sales Creatio Commerce Edition | $351 |
Sales Creatio Enterprise Edition | $601 |
- per month per user
Additional Pricing Details
—Method:CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$25 per month per user
Method:CRM Editions & Modules
Edition
Contact Management | $251 |
---|---|
CRM Pro | $441 |
CRM Enterprise | $741 |
- per month per user
Additional Pricing Details
—Likelihood to Renew
Creatio
Creatio 9.1
Based on 2 answers
I don't think we could be without it now.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Method:CRM
Method:CRM 8.0
Based on 2 answers
The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM

Verified User
Consultant in Finance and Accounting
Accounting Company, 1-10 employeesUsability
Creatio
Creatio 9.2
Based on 36 answers
The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
Founder/CEO
Astrea IT Services Pvt LtdComputer Software, 51-200 employees
Method:CRM
Method:CRM 8.6
Based on 17 answers
Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
Warranty Admin
Mac Daddy Sales & ServiceConsumer Services, 11-50 employees
Support Rating
Creatio
Creatio 9.2
Based on 35 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

Verified User
Team Lead in Information Technology
Education Management Company, 11-50 employeesMethod:CRM
Method:CRM 10.0
Based on 19 answers
The support is great. They are on the line within minutes and share screen to figure out the problem immediately. I would highly recommend this product for that reason. I do wish the customization was a bit easier to use; however, with fewer settings that are available to the end user and an easier way to read the customization.

Verified User
Partner in Other
Design Company, 1-10 employeesImplementation Rating
Creatio
No score
No answers yet
No answers on this topic
Method:CRM
Method:CRM 9.0
Based on 2 answers
Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
Special Projects and VP of Operations
Mobile Med Inc. and Plastic Surgery StudiosHospital & Health Care, 11-50 employees
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
CRM Administrator
USEAFinancial Services, 11-50 employees
Method:CRM
Method is by far the easiest of all platforms. It brings a lot of great features that Salesforce has as well as email campaign features like constant contact, all in one. The only thing I would add would be more reporting and custom report capability.

Verified User
Account Manager in Sales
Chemicals Company, 1-10 employeesReturn on Investment
Creatio
- Communication between sales representatives, vendors, and customers helps improve sales.
- Automating the sales process has allowed us to land more deals via opportunity management tools.
- No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Associate Director - Digital Technology and Consumer Markets
BTI Executive SearchHuman Resources, 51-200 employees
Method:CRM
- Method:CRM has probably saved me about 6-10 hours per week over the past few years.
- It has likely saved our company several hundred hours in the last 10 years.
- It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.

Verified User
General Manager in Other
Construction Company, 11-50 employees