1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Crossware Mail Signature

It works really well with Exchange Online/Office 365 environments with a very simple setup and ease of customization and easy to use and understand management panel. Not sure how well it works on on-premises deployments as I have not tested it in that scenario.
Anonymous | TrustRadius Reviewer

Exclaimer Cloud - Signatures for Office 365

By utilizing the AD attributes, and in conjuction with Azure AD Connect, we are able to leverage these properties to manage from on-prem AD. This makes the administrative overhead easy to manage. Having a single pane of glass to manage the content that the signature templates use, makes sure that you know the source of the data populating the signature.
Sam Livermore, MCP, iTIL | TrustRadius Reviewer

Pros

Crossware Mail Signature

  • E-mail signatures. Full customization and easy to deploy.
  • E-mail disclaimers. It allows us to set the disclaimers for the whole firm and apply them to all outgoing emails.
  • Policy-based control. It simplifies the management of the signatures and disclaimers.
Anonymous | TrustRadius Reviewer

Exclaimer Cloud - Signatures for Office 365

  • Consistent use of "brand" across all users.
  • Central control for email styles.
  • Simplified layout options to prevent email designs from breaking.
Andrew Knight | TrustRadius Reviewer

Cons

Crossware Mail Signature

  • The signature editor could be more intuitive.
  • The rules and the way they are applied need to be simplified/streamlined.
  • A better way to test the signatures.
Anonymous | TrustRadius Reviewer

Exclaimer Cloud - Signatures for Office 365

  • Conditional rules can get quite complex. It would be better to break this feature out a bit more with finer granularity and multiple conditions.
  • Integration with MS Office 365 is largely hidden. I would like to understand the permissions granted--a bit more transparency would be appreciated.
Anonymous | TrustRadius Reviewer

Usability

Crossware Mail Signature

No score
No answers yet
No answers on this topic

Exclaimer Cloud - Signatures for Office 365

Exclaimer Cloud - Signatures for Office 365 10.0
Based on 1 answer
The integration into O365 is seemless. Since we use Azure AD Connect syncing our on-prem AD user object attributes, the Azure user objects also get these properties. We use these properties to build the signature. In some cases, we have a department using a different template that access the Manager and the manager's contact information, phone number and email address, in case the client needs to escalate directly to them. O365 sync runs quickly even when you have to manually update.
Sam Livermore, MCP, iTIL | TrustRadius Reviewer

Support Rating

Crossware Mail Signature

Crossware Mail Signature 9.0
Based on 1 answer
Fortunately, we haven't had to deal with support much, but every time we have, they were very responsive and were able to either fix our problem or explain the way it worked in a timely and polite manner. Not much else to say other than being in the same region is also a plus for support.
Anonymous | TrustRadius Reviewer

Exclaimer Cloud - Signatures for Office 365

Exclaimer Cloud - Signatures for Office 365 7.8
Based on 4 answers
The support we have received from Exclaimer Cloud-Signatures for Office 365 has been acceptable overall. However, there was an incident where Exclaimer stopped processing mail from Office 365 due to an expiring certificate. I and many others in the industry tried contacting them via any channel but were unable to get it resolved until Exclaimer engineers arrived during regular support hours. This resulted in several hours of downtime for email. This indicates two significant problems. First, there is no one to manage critical outages during off-hours whatsoever. Second, there is insufficient monitoring when it comes to their application. We treat email as a top-tier application due to our industry, and this was a critical outage for our business.
Rich Curtis | TrustRadius Reviewer

Alternatives Considered

Crossware Mail Signature

While Crossware seems to have been designed with cloud services in mind. Exclaimer appears to be an on-prem solution that has been modified to work in the cloud so there are some things that don't work as they should and the maturity that Crossware exhibits are just not there. It's still a very good product but not as robust as Crossware when it comes to Exchange Online.
Anonymous | TrustRadius Reviewer

Exclaimer Cloud - Signatures for Office 365

We didn't look into too many other options as we knew of Exclaimer and had always enjoyed the benefits and appreciated the value. We looked at a couple of other options briefly but they are not currently listed in TrustRadius's database. But we were happy to go with Exclaimer regardless because of previous experiences.
Andrew Knight | TrustRadius Reviewer

Return on Investment

Crossware Mail Signature

  • For the price, and compared to other alternatives, Crossware offered the more attractive package at a very reasonable price while meeting all our requirements.
Anonymous | TrustRadius Reviewer

Exclaimer Cloud - Signatures for Office 365

  • Great ROI! The amount of time it takes to teach all of our users how to create a signature and deal with helpdesk issues regarding signatures is far greater than the cost of this tool.
  • Users love the fact that signatures are done for them.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Crossware Mail Signature

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Exclaimer Cloud - Signatures for Office 365

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison