TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crowdbabble

    Score6 out of 10
    N/ACrowdbabble is a social media analytics platform built for marketers. It includes features for activity measurement, competitor benchmarks, and engagement optimization.

    $21

    per month

    Rival IQ

    Score10 out of 10
    N/ARival IQ in Seattle delivers social media analytics and competitive insights to help digital marketers make informed decisions, improve results, and better understand competitors. Using benchmarks and comparative analysis, Rival IQ's technology is designed to enable digital marketers to uncover new opportunities, identify trends, and track results across all the main social channels and the web.N/A
    Pricing
    CrowdbabbleRival IQ
    Editions & Modules
    Professional
    $21
    per month
    Business
    $42
    per month
    Enterprise
    $83
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CrowdbabbleRival IQ
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CrowdbabbleRival IQ
    Small Businesses
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Medium-sized Companies
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Enterprises
    1-Social
    Score5.1 out of 10
    1-Social
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrowdbabbleRival IQ
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CrowdbabbleRival IQ
    Likelihood to Recommend
    Crowdbabble, Inc.
    You can evaluate and solve problems connected to clients' social accounts in real time. You are able to show not only the issue but why something is an issue in the first place. The benefit is that our clients are fully informed and aware of our transparency.
    Incentivized
    Read full review
    Rival IQ
    I think it's a great tool to be used by any brand. The interface is user friendly, creating a safe space for account managers and social media managers alike. The only instance in where it wouldn't be optimal is if you're looking at very historical data, or tracking additional influencers (not competitors) or if you have multiple profiles (within 1 channel) to track.. But this suits our needs very well.
    Incentivized
    Read full review
    Pros
    Crowdbabble, Inc.
    • You are able to come up with engaging content that appeals to social followers. This helps increase the organic reach of our clients on their social channels.
    • Reports are really customizable, easy to share with clients.
    • Tremendous customer support. I had a skype call with the founder!
    Incentivized
    Read full review
    Rival IQ
    • Competitive analysis
    • Data visualization
    • Historical data
    Incentivized
    Read full review
    Cons
    Crowdbabble, Inc.
    • Pinterest support is lacking, could be more robust.
    • Reports could offer more customization, sometimes elementary.
    Incentivized
    Read full review
    Rival IQ
    • Managing companies within your installation aren't always easy. You can map companies to landscapes, but if you run out of slots for companies (based on your subscription tier) you end up having to swap companies frequently to get the reporting you need.
    • RivalIQ is competitively priced on a tiered structure, but if you want to add small sets of additional data within tiers, such as additional companies, the pricing is prohibitive as to force you into the next tier up.
    Incentivized
    Read full review
    Usability
    Crowdbabble, Inc.
    No answers on this topic
    Rival IQ
    This is a really easy package to use and understand, once you've walked thru the interface. Onboarding is a must.
    Incentivized
    Read full review
    Support Rating
    Crowdbabble, Inc.
    No answers on this topic
    Rival IQ
    Support is continuous and very helpful. Email, phone, and chat support are always on and someone is always there to help. Your CSR will contact you quarterly to take your temperature and offer assistance or training, if necessary. Feature requests are taken seriously. They share their product development roadmap, which is a major plus.
    Incentivized
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    Alternatives Considered
    Crowdbabble, Inc.
    Buzzsumo shows you the most shared links and key influencers for any topic or website. Crowdbabble is more about overall account health and reporting.
    Incentivized
    Read full review
    Rival IQ
    I demoed this platform as an alternative to Rival IQ and it has some of the similar features but the cost is much higher so it wasn't in our budget. If I had the choice, I might choose Falcon over Rival IQ because the visuals are much better than they are in Rival IQ.
    Incentivized
    Read full review
    Return on Investment
    Crowdbabble, Inc.
    • It can be seen as redundant to the in-house reporting done by most of the social platforms.
    • Its enterprise costs more than some clients might be willing to cover.
    Incentivized
    Read full review
    Rival IQ
    • 80% increase in commercial proposals from clients due to the incorporation of Rival IQ data.
    Incentivized
    Read full review
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