What users are saying about
2 Ratings
6 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Crowdbabble

You can evaluate and solve problems connected to clients' social accounts in real time. You are able to show not only the issue but why something is an issue in the first place. The benefit is that our clients are fully informed and aware of our transparency.
Chandler Elmore | TrustRadius Reviewer

Rival IQ

I think it's a great tool to be used by any brand. The interface is user friendly, creating a safe space for account managers and social media managers alike. The only instance in where it wouldn't be optimal is if you're looking at very historical data, or tracking additional influencers (not competitors) or if you have multiple profiles (within 1 channel) to track.. But this suits our needs very well.
Anonymous | TrustRadius Reviewer

Pros

Crowdbabble

  • You are able to come up with engaging content that appeals to social followers. This helps increase the organic reach of our clients on their social channels.
  • Reports are really customizable, easy to share with clients.
  • Tremendous customer support. I had a skype call with the founder!
Chandler Elmore | TrustRadius Reviewer

Rival IQ

  • Competitive analysis
  • Data visualization
  • Historical data
Anonymous | TrustRadius Reviewer

Cons

Crowdbabble

  • Pinterest support is lacking, could be more robust.
  • Reports could offer more customization, sometimes elementary.
Chandler Elmore | TrustRadius Reviewer

Rival IQ

  • Managing companies within your installation aren't always easy. You can map companies to landscapes, but if you run out of slots for companies (based on your subscription tier) you end up having to swap companies frequently to get the reporting you need.
  • RivalIQ is competitively priced on a tiered structure, but if you want to add small sets of additional data within tiers, such as additional companies, the pricing is prohibitive as to force you into the next tier up.
Scott Millen | TrustRadius Reviewer

Usability

Crowdbabble

No score
No answers yet
No answers on this topic

Rival IQ

Rival IQ 8.0
Based on 1 answer
This is a really easy package to use and understand, once you've walked thru the interface. Onboarding is a must.
Scott Millen | TrustRadius Reviewer

Support Rating

Crowdbabble

No score
No answers yet
No answers on this topic

Rival IQ

Rival IQ 10.0
Based on 1 answer
Support is continuous and very helpful. Email, phone, and chat support are always on and someone is always there to help. Your CSR will contact you quarterly to take your temperature and offer assistance or training, if necessary. Feature requests are taken seriously. They share their product development roadmap, which is a major plus.
Scott Millen | TrustRadius Reviewer

Alternatives Considered

Crowdbabble

Buzzsumo shows you the most shared links and key influencers for any topic or website. Crowdbabble is more about overall account health and reporting.
Chandler Elmore | TrustRadius Reviewer

Rival IQ

I demoed this platform as an alternative to Rival IQ and it has some of the similar features but the cost is much higher so it wasn't in our budget. If I had the choice, I might choose Falcon over Rival IQ because the visuals are much better than they are in Rival IQ.
Aimee Luongo, MBA | TrustRadius Reviewer

Return on Investment

Crowdbabble

  • It can be seen as redundant to the in-house reporting done by most of the social platforms.
  • Its enterprise costs more than some clients might be willing to cover.
Chandler Elmore | TrustRadius Reviewer

Rival IQ

  • Allows us to keep a pulse on the competition, which ultimately gives us favorable position with our client.
Anonymous | TrustRadius Reviewer

Pricing Details

Crowdbabble

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rival IQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison