What users are saying about
14 Ratings
5 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Crowdbooster

Before recommending Crowdbooster, I'd want to know what goals they hope to accomplish with the software. Then I would want them to specifically identify what types of metrics would be most useful to their program. If they specifically need to report out on how many people in a certain location they reached, this isn't the right fit. If they are using other tools, there may be duplication. However, if they are currently using more budget-friendly solutions or just getting started with a new program, Crowdbooster is a perfect fit. It will help you to grow your program and is flexible enough to accommodate your needs.
Ashley León | TrustRadius Reviewer

SocialPilot

It is very well suited in agencies or organizations where a number of people will be creating content but a few will be editing and scheduling. Especially if you work with external organizations and manage their social media channels. I would recommend it for non-profits as well, or organizations that utilize a team of volunteers for content creation.
Josh Walker | TrustRadius Reviewer

Feature Rating Comparison

Publishing

Crowdbooster
SocialPilot
10.0
Content planning and scheduling
Crowdbooster
SocialPilot
10.0
Workflow management
Crowdbooster
SocialPilot
10.0

Engagement

Crowdbooster
SocialPilot
8.0
Bulk actions
Crowdbooster
SocialPilot
8.0

Marketing

Crowdbooster
SocialPilot
7.5
Content marketing
Crowdbooster
SocialPilot
10.0
Paid media management
Crowdbooster
SocialPilot
5.0

Channel coverage/integration

Crowdbooster
SocialPilot
10.0
Twitter
Crowdbooster
SocialPilot
10.0
Facebook
Crowdbooster
SocialPilot
10.0
LinkedIn
Crowdbooster
SocialPilot
10.0
Instagram
Crowdbooster
SocialPilot
10.0

Reporting/analytics

Crowdbooster
SocialPilot
10.0
Campaign success analytics
Crowdbooster
SocialPilot
10.0

Account management

Crowdbooster
SocialPilot
10.0
Role-based user permissions & privileges
Crowdbooster
SocialPilot
10.0
Mobile access
Crowdbooster
SocialPilot
10.0

Pros

Crowdbooster

  • Timed social media posts - Crowdbooster provides the opportunity to schedule social media posts allowing you to work on other important social media tasks.
  • Simply beautiful tracking - There are millions of ways to measure social media impact. Crowdbooster offers the most important and relevant measurements in simplified charts..
  • Great UI - Crappy UI = crappy experience. Crowdbooster's UI is easy to navigate. It won't take months to learn where all the buttons are.
Hubert Yee | TrustRadius Reviewer

SocialPilot

  • The analytics feature is fairly well-laid out and is easy for clients to understand their reports
  • When you start drafting a post, you can tweak the individual social platform posts without affecting the others. This saves a lot of time.
  • The ability to have contributors create drafts that must be approved by a manager is fantastic and very user-friendly. It's also not an add-on or extra cost like other tools.
Josh Walker | TrustRadius Reviewer

Cons

Crowdbooster

  • The ranked order of twitter followers and the number of "tweet impressions" did not help that much. Those "tweet impressions" were not really an estimate of how many people were actually reading my tweet. It was simply a sum of followers of the person retweeting a tweet and the sum of all followers from a subsequent retweet of the initial retweet. All this told me was the best case scenario I could expect if ALL followers of a person that retweeted saw my tweet. This is not a true measure of "twitter footprint" – since the “signal to noise” ratio in Twitter is very low.
  • There was no system in place to track "clicked links" for links embedded in tweets and/or facebook wall posts. Hootsuite did a good job of this – but only for twitter.
  • The list of recommended times to tweet were always "on the hour" (i.e. 10 a.m, 1 p.m.). Never were the times ever at "half past the hour" etc. An independent study that I did on my own using Google Analytics (and campaign links using google's URL builder) helped me determine that my optimal "Tweet time" during the week is 3:30 p.m. ET. More importantly, the recommended times seemed to be roughly the same on the weekends - which I find strange given that social media behavior does change on the weekends.
  • Occasionally, in my facebook ranked table of "loyal fans", I would see people in there that had not "liked" or "commented" on a post for months at a stretch and the "look back" period of the table was only around 7 days or so. Hence, I occasionally had to question the accuracy of that table.
Pranav Chandrasekhar | TrustRadius Reviewer

SocialPilot

  • The interface is kind of outdated, but easy to get around
Josh Walker | TrustRadius Reviewer

Likelihood to Renew

Crowdbooster

Crowdbooster 7.5
Based on 9 answers
Simple to use and a great value for what it offers. It has a simple but clean interface and it provides fantastic historical data you can use to measure your efforts online. By using a tool like Crowdbooster, you can see what is working with your audience and what isn't. From there, you can start tweaking your strategies
Joe Sterne | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Usability

Crowdbooster

Crowdbooster 10.0
Based on 4 answers
I found it fairly intuitive and easy to use. The information is laid out cleanly, and the most important information appears at a glance on the home page. However, I have worked with other users who had a hard time switching between platforms and identifying where other information was buried. It's not always clear that something is a clickable button! The option to export results is also a bit buried, and not integrated with the date range option.
Ashley León | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Support Rating

Crowdbooster

Crowdbooster 2.0
Based on 3 answers
I do not think it is as supported as it once was when it first arrived on the social media scene. It is an older platform whose main functionality may have already ran its course.
Chandler Elmore | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Implementation Rating

Crowdbooster

Crowdbooster 9.0
Based on 2 answers
If you can demo a free trial, that is definitely the best way to see if this will fit your program's specific needs.
Ashley León | TrustRadius Reviewer

SocialPilot

No score
No answers yet
No answers on this topic

Alternatives Considered

Crowdbooster

It is a platform that is singularly focused. It does not have a lot of the additions that come stock with other platforms such as robust reporting or deeper insights past schedule times. It is also a stand-alone platform and a lot of its primary functionality can be found in more encompassing platforms.
Chandler Elmore | TrustRadius Reviewer

SocialPilot

Josh Walker | TrustRadius Reviewer

Return on Investment

Crowdbooster

  • Increased efficiency. I am able to generate useful snapshot reports in seconds. Particularly useful when you need answers fast (such as on a phone call).
  • Peace of mind. I am able to compare the data in Crowdbooster to what is exported from Facebook and Twitter.
  • Quicker, simpler evaluation of results. I am able to more easily compare impressions with engagement data to see what is working, and what should change. Particularly useful in day-to-day analysis.
Ashley León | TrustRadius Reviewer

SocialPilot

  • SocialPilot has helped us become more efficient in social media scheduling for our clients
  • It has reduced the amount of time it takes to draft content as well as get approval from clients
Josh Walker | TrustRadius Reviewer

Screenshots

Pricing Details

Crowdbooster

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Crowdbooster Editions & Modules

Additional Pricing Details

SocialPilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$30*

* per month - Manage 25 Social Media Accounts

SocialPilot Editions & Modules

Edition
Professional Plan$301
Small Team Plan$502
Agency Plan$1003
  1. per month - Manage 25 Social Media Accounts
  2. per month - Manage 50 Social Media Accounts
  3. per month - Manage 100 Social Media Accounts
Additional Pricing Details
Start with an Individual Plan at just $8.33/month (Billed annually). This allows social media marketers to manage up to 5 social media accounts, publish 50 posts a day, and discover curated content.

Rating Summary

Likelihood to Recommend

Crowdbooster
7.0
SocialPilot
10.0

Likelihood to Renew

Crowdbooster
7.5
SocialPilot

Usability

Crowdbooster
10.0
SocialPilot

Reliability and Availability

Crowdbooster
9.0
SocialPilot

Performance

Crowdbooster
9.0
SocialPilot

Support Rating

Crowdbooster
2.0
SocialPilot

Implementation Rating

Crowdbooster
9.0
SocialPilot

Add comparison