Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…
Cvent Management is an easier platform to use to communicate with the clients. It also does not require the client to pay any fees to promote or set up their events. I feel like Cvent Management is more interactive when it comes to scheduling, planning and getting the word out …
The top reason I prefer Cvent Event Management over NetForum is the customer support. Our Account Manager and Customer Support Staff are in constant communication with us. They anticipate our needs and help us find the solutions. If we don't feel confident in a product, they …
Verified User
Employee
Chose Cvent Event Management
We use them together. Cvent Salesforce application syncs up well, for the type of customer capture we want.
Verified User
Director
Chose Cvent Event Management
Cvent Event Management is easier to use and quicker. It doesn’t lag, and all the information is already in Cvent Event Management so you don’t need to enter all the data.
These products emulate the Cvent Event Management product and offered reduced analytics and costs. However, they are lacking in integrations and expanded data analytics beyond basic information.
Verified User
Manager
Chose Cvent Event Management
Both have pros and cons. E-touches is easier to sort registered attendees to accommodate preprinted badging options. Cvent Event Management - design capabilities are WAY better.
I prefer the design interface and functionality- ease of use
Verified User
Employee
Chose Cvent Event Management
Cvent Event Management is more customisable and has a lot more features than other suppliers. I am able to fully customise the delegates experience, such as emails, website and registration form. The surveys also allow for sub questions which can be very handy if you want …
No contest and not apples to apples. However, Cvent is much more expensive. I am aware of other solutions that seem to be making a splash, but I have yet to research them and compare them to Cvent. Cvent truly is the "Cadillac" of event management software. If budget is not an …
It's a night and day difference. Blackthorn was disaster and had SO many bugs. We have yet to run into a major issue with Cvent Event Management. Cvent Event Management did cost more money, but we're getting so much more. Blackthorn didn't have user friendly event emails, Cvent …
Since I started in the industry we went from Starcite to Cvent and have not looked back. The benefits and features are unmatched and our company has built a great partner in Cvent. They are the innovators in the industry and we look to them as our partners for our events I do …
Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and …
Cvent has far more capability than Eventbrite. Although Eventbrite is great for more simplified/smaller programs, there is no way that they could handle the complexity of the events that our organization put on. Cvent just has so many more features to offer than their …
We used to use RegOnline. I do not have a lot of experience but we utilized the survey option in that for free registrations. It would be nice if there is a package we could pay for "free" events vs $3.99/registrant.
The Cvent Event Management platform outperforms Hubilo due to its event-wide integration. The platform provides all items in one central hub, allowing data to be shared seamlessly across the different areas. This removes the need for different products and software as the Cvent …
It has been several years since our organization used DoubleDutch. However, the main reason we switched was because Cvent's package was more desirable in that it offered an online registration system, attendee engagement, feedback survey, and event marketing. Since working …
I feel Cvent Event Management provides a more robust platform for keeping all of your event planning tools and content within one centralized platform. My experience of having to bounce from platform to platform only creates more room for error and usually leads to items …
Cvent Event Management has streamlined our processes, allowing a small staff to manage our events effortlessly. From event set-up through feedback, the software integrates all elements, reducing duplication of effort. Our contact database tracks our membership, allowing us to charge the appropriate registration cost and send event emails based on registration type. Using the Attendee Hub App, we have eliminated the paper program and communicate instantaneously with our attendees. Printing the badges onsite has allowed us to keep registration open longer and gain more attendees.
Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
Overall, Cvent Event Management is a highly usable platform, with a user-friendly interface and a wide range of features and tools to help plan, promote, and manage events. The platform is designed to be intuitive, allowing users to easily navigate and access the various features and functionalities. One of the key benefits of Cvent Event Management's usability is its high level of customization. The platform offers a range of customization options, allowing users to tailor the platform to their specific needs and branding. This can include custom registration forms, event websites, email communications, and more. Additionally, Cvent Event Management provides robust data analytics and reporting, enabling users to gain insights into attendee behavior, event performance, and ROI. The platform also offers real-time reporting, which can be particularly useful during an event, allowing organizers to monitor attendance and event progress. While there may be a learning curve for some of the more advanced features, overall, the platform is highly usable and intuitive and we have had positive experiences with the platform's usability, citing its ease of use, customization options, and comprehensive feature set as key benefits.
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and compare, those is vital to determining our ROI and event planning efforts. Additionally, Eventbrite does not provide as many customizable options or branding opportunities.