What users are saying about
60 Ratings
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Top Rated
445 Ratings
60 Ratings
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Score 7.3 out of 100

The Okta Identity Cloud

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Top Rated
445 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Identity Management

    Dashlane

    Feature Set Not Supported
    N/A
    8.7

    The Okta Identity Cloud

    87%
    The Okta Identity Cloud ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    8.8
    88%
    116 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    9.1
    91%
    121 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    9.0
    90%
    112 Ratings

    Password Management

    N/A
    0 Ratings
    8.7
    87%
    111 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    8.5
    85%
    106 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    8.5
    85%
    54 Ratings

    ID Risk Management

    N/A
    0 Ratings
    8.5
    85%
    84 Ratings

    Attribute Ratings

    • Dashlane is rated higher in 1 area: Support Rating
    • The Okta Identity Cloud is rated higher in 1 area: Likelihood to Recommend
    • Dashlane and The Okta Identity Cloud are tied in 1 area: Usability

    Likelihood to Recommend

    6.9

    Dashlane

    69%
    14 Ratings
    8.9

    The Okta Identity Cloud

    89%
    167 Ratings

    Likelihood to Renew

    Dashlane

    N/A
    0 Ratings
    8.0

    The Okta Identity Cloud

    80%
    18 Ratings

    Usability

    9.0

    Dashlane

    90%
    1 Rating
    9.0

    The Okta Identity Cloud

    90%
    1 Rating

    Availability

    Dashlane

    N/A
    0 Ratings
    8.6

    The Okta Identity Cloud

    86%
    4 Ratings

    Support Rating

    9.0

    Dashlane

    90%
    7 Ratings
    8.1

    The Okta Identity Cloud

    81%
    26 Ratings

    Online Training

    Dashlane

    N/A
    0 Ratings
    1.0

    The Okta Identity Cloud

    10%
    1 Rating

    Likelihood to Recommend

    Dashlane

    Well Suited:
    1. Organization Management: Dashlane has the ability to setup groups of people who can get access to items.
    2. Password Generation: This software makes good passwords that are secure.
    3. Low Tech-Literacy: For those in your organization that are not great at managing passwords, Dashlane makes it relatively easy.
    Poorly Suited:
    1. Customization: Dashlane is not good at being able to control the way your passwords work or are generated.
    2. Browser Integration: Dashlane takes over so many field that it makes using a browser too difficult.
    3. Searching: When searching, it limits to certain fields and returns too many results, while excluding secure notes etc.
    Anonymous | TrustRadius Reviewer

    The Okta Identity Cloud

    We use Okta for Single Sign-On (SSO), by which we can log in and get access to any other services in our corporate network. It is integrated with GlobalProtect VPN; hence a connection to the PTP gateway is required before logging into the Okta service. Also, we frequently add new apps to the dashboard via Add App catalog to try out new services. We have also deployed our Confluence page to put our work documents to help others, and someone can access it only after Okta sign-in.
    Anonymous | TrustRadius Reviewer

    Pros

    Dashlane

    • Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually.
    • Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry.
    • The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way.
    Jeremy Goldsborough | TrustRadius Reviewer

    The Okta Identity Cloud

    • RBAC is simple, straight forward and easy to manage
    • Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
    • Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications
    Anonymous | TrustRadius Reviewer

    Cons

    Dashlane

    • Admin capabilities - Admins cannot reset passwords or 2SV tokens for any users, so they are left to contact Dashlane support. Without adequate management, Dashlane is tough to support internally effectively.
    • Reporting - Dashlane does not provide reports for when users export passwords, fail logins or do anything else to potentially compromise their accounts. The reporting right now simply shows when users are created and added/removed from sharing Groups, but even then, the reporting is broken.
    • Chrome - Chromebook users cannot take advantage of Dashlane to any real degree. They cannot set up 2SV tokens or keys, nor are they given the same features (Security Dashboard, Sharing Centre, etc.) so the experience is hampered, which adversely affects adoption.
    Tristan Dobbs | TrustRadius Reviewer

    The Okta Identity Cloud

    • Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Dashlane

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 per month

    Dashlane Editions & Modules

    Edition
    Free$01
    Individual Premium4.991
    Individual Premium Plus9.991
    Family Premium7.491
    Family Premium Plus14.991
    Team$52
    Business$82
    1. per month
    2. per user/per month
    Additional Pricing Details

    The Okta Identity Cloud

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month per user

    The Okta Identity Cloud Editions & Modules

    Edition
    Single Sign on$2.001
    Single Sign on Adaptive$5.001
    Multi Factor Authentication$3.001
    Multi Factor Authentication Adaptive$6.001
    1. Per User Per Month
    Additional Pricing Details
    Browse products and price points that make the most sense for your organization on our website.

    Likelihood to Renew

    Dashlane

    No score
    No answers yet
    No answers on this topic

    The Okta Identity Cloud

    The Okta Identity Cloud 8.0
    Based on 18 answers
    Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
    Devin Garrett | TrustRadius Reviewer

    Usability

    Dashlane

    Dashlane 9.0
    Based on 1 answer
    I can't imagine not having it. Dashlane is an integral part of all my computing, across PCs and Apple products. What Dashlane does should be built into every operating system!
    Anonymous | TrustRadius Reviewer

    The Okta Identity Cloud

    The Okta Identity Cloud 9.0
    Based on 1 answer
    Some of its features are great and some are slightly complex and not easy without vendor support.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Dashlane

    Dashlane 9.0
    Based on 7 answers
    We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
    Tyler Oates, M.Ed | TrustRadius Reviewer

    The Okta Identity Cloud

    The Okta Identity Cloud 8.1
    Based on 26 answers
    There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
    Eric Mason | TrustRadius Reviewer

    Alternatives Considered

    Dashlane

    Dashlane was the best looking of them, we selected it because it went better with our communication style. 1Password was the second on the list, but we liked Dashlane applications more as well. It is really well design and polished, without compromising ease of use or speed.
    Yaco Lioi | TrustRadius Reviewer

    The Okta Identity Cloud

    TransferWise has used Google Single Sign On service and Amazon IAM capabilities, and I have used Microsoft Single Sign On and User Authentication services before in previous companies - Okta is simple to use and easy to integrate with other providers, compared to the alternatives - since they are focused on this area, they can deliver better user experience than large companies that try to sell their software productivity tools as a bundle.
    Daniel Anjos | TrustRadius Reviewer

    Return on Investment

    Dashlane

    • Greater level of security regarding passwords for the company, definitely a huge bonus
    • Can be frustrating if you're just trying to quickly log into something and it hasn't stored the correct password or doesn't load for some reason
    • Can be a painful setup process if you have to manually remove stored passwords from Chrome/other browsers
    Anonymous | TrustRadius Reviewer

    The Okta Identity Cloud

    • The Okta Identity Cloud single sign-on managed to replace 2-3 different pieces of software we had been using to manage user-level access
    • Now that it's up and running it's super easy to deploy
    • With it's mobile app we also can now reach our entire employee base globally
    Anonymous | TrustRadius Reviewer

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