81 Ratings
Top Rated
166 Ratings
81 Ratings
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Score 7.1 out of 100
Top Rated
166 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Prospecting

    6.9

    Data.com

    69%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 6/6 features

    Advanced search

    6.5
    65%
    23 Ratings
    N/A
    0 Ratings

    Identification of new leads

    7.7
    77%
    23 Ratings
    N/A
    0 Ratings

    List quality

    7.3
    73%
    24 Ratings
    N/A
    0 Ratings

    List upload/download

    7.0
    70%
    24 Ratings
    N/A
    0 Ratings

    Ideal customer targeting

    6.3
    63%
    22 Ratings
    N/A
    0 Ratings

    Load time/data access

    6.3
    63%
    25 Ratings
    N/A
    0 Ratings

    Sales Intelligence Data Standards

    7.8

    Data.com

    78%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 3/3 features

    Contact information

    8.0
    80%
    24 Ratings
    N/A
    0 Ratings

    Company information

    7.5
    75%
    24 Ratings
    N/A
    0 Ratings

    Industry information

    8.0
    80%
    18 Ratings
    N/A
    0 Ratings

    Data Augmentation & Lead Qualification

    7.0

    Data.com

    70%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 9/9 features

    Lead qualification process

    9.0
    90%
    17 Ratings
    N/A
    0 Ratings

    Smart lists and recommendations

    6.7
    67%
    13 Ratings
    N/A
    0 Ratings

    Salesforce integration

    7.3
    73%
    22 Ratings
    N/A
    0 Ratings

    Company/business profiles

    7.3
    73%
    22 Ratings
    N/A
    0 Ratings

    Alerts and reminders

    6.0
    60%
    14 Ratings
    N/A
    0 Ratings

    Data hygiene

    5.5
    55%
    23 Ratings
    N/A
    0 Ratings

    Automatic data refresh

    7.0
    70%
    14 Ratings
    N/A
    0 Ratings

    Tags

    7.0
    70%
    13 Ratings
    N/A
    0 Ratings

    Filters and segmentation

    7.0
    70%
    24 Ratings
    N/A
    0 Ratings

    Sales Intelligence Email Features

    7.7

    Data.com

    77%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    Data.com ranks higher in 2/2 features

    Sales email templates

    7.3
    73%
    6 Ratings
    N/A
    0 Ratings

    Append emails to records

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Data.com

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.7
    87%
    12 Ratings

    Workflow management

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Territory management

    N/A
    0 Ratings
    8.0
    80%
    12 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.6
    76%
    10 Ratings

    Contract management

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.7
    77%
    12 Ratings

    Interaction tracking

    N/A
    0 Ratings
    7.3
    73%
    12 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Customer Service & Support

    Data.com

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.1
    81%
    11 Ratings

    Call center management

    N/A
    0 Ratings
    7.8
    78%
    9 Ratings

    Help desk management

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Marketing Automation

    Data.com

    Feature Set Not Supported
    N/A
    8.1

    Oracle CX Sales

    81%
    Oracle CX Sales ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Email marketing

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    CRM Project Management

    Data.com

    Feature Set Not Supported
    N/A
    8.9

    Oracle CX Sales

    89%
    Oracle CX Sales ranks higher in 2/2 features

    Task management

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Reporting

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    CRM Reporting & Analytics

    Data.com

    Feature Set Not Supported
    N/A
    8.5

    Oracle CX Sales

    85%
    Oracle CX Sales ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.3
    83%
    11 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Customization

    Data.com

    Feature Set Not Supported
    N/A
    8.5

    Oracle CX Sales

    85%
    Oracle CX Sales ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    Custom objects

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.7
    87%
    10 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.9
    79%
    11 Ratings

    Security

    Data.com

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    7.4
    74%
    13 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    13 Ratings

    Social CRM

    Data.com

    Feature Set Not Supported
    N/A
    7.6

    Oracle CX Sales

    76%
    Oracle CX Sales ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    7.9
    79%
    10 Ratings

    Social engagement

    N/A
    0 Ratings
    7.4
    74%
    9 Ratings

    Integrations with 3rd-party Software

    Data.com

    Feature Set Not Supported
    N/A
    7.9

    Oracle CX Sales

    79%
    Oracle CX Sales ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Compensation management

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Platform

    Data.com

    Feature Set Not Supported
    N/A
    8.4

    Oracle CX Sales

    84%
    Oracle CX Sales ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Attribute Ratings

    • Data.com is rated higher in 2 areas: Usability, Support Rating
    • Oracle CX Sales is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Data.com

    70%
    25 Ratings
    7.6

    Oracle CX Sales

    76%
    44 Ratings

    Usability

    9.0

    Data.com

    90%
    2 Ratings
    7.5

    Oracle CX Sales

    75%
    11 Ratings

    Support Rating

    9.0

    Data.com

    90%
    2 Ratings
    7.6

    Oracle CX Sales

    76%
    11 Ratings

    Online Training

    Data.com

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Contract Terms and Pricing Model

    Data.com

    N/A
    0 Ratings
    7.0

    Oracle CX Sales

    70%
    1 Rating

    Ease of integration

    Data.com

    N/A
    0 Ratings
    5.0

    Oracle CX Sales

    50%
    16 Ratings

    Professional Services

    Data.com

    N/A
    0 Ratings
    10.0

    Oracle CX Sales

    100%
    1 Rating

    Vendor post-sale

    Data.com

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Vendor pre-sale

    Data.com

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Likelihood to Recommend

    Salesforce

    There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.
    Read full review

    Oracle

    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Read full review

    Pros

    Salesforce

    • Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
    • Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
    • Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
    Read full review

    Oracle

    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Read full review

    Cons

    Salesforce

    • Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
    • They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
    • Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
    Read full review

    Oracle

    • It doesn't have a lot of information for mid-market in Latin America, so there is info you can increase on this.
    • Job posting may not be part of the Commercial Module because it is where salespeople may look at it and start another process.
    • You may add a top 100 list per country in the lists by default, to make it easier to use when putting attention on the correct sectors.
    Read full review

    Pricing Details

    Data.com

    Starting Price

    Editions & Modules

    Data.com editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Oracle CX Sales

      Starting Price

      $65 Per User Per Month

      Editions & Modules

      Oracle CX Sales editions and modules pricing
      EditionModules
      Professional$65.001
      Standard$100.002
      Enterprise$200.003
      Premium$300.004

      Footnotes

      1. Per User Per Month
      2. Per User Per Month
      3. Per User Per Month
      4. Per User Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Salesforce

      Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
      Read full review

      Oracle

      Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
      Read full review

      Support Rating

      Salesforce

      Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
      Read full review

      Oracle

      The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
      Read full review

      Online Training

      Salesforce

      No answers on this topic

      Oracle

      Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
      Read full review

      Alternatives Considered

      Salesforce

      Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.
      Read full review

      Oracle

      As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
      Read full review

      Contract Terms and Pricing Model

      Salesforce

      No answers on this topic

      Oracle

      When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
      Read full review

      Return on Investment

      Salesforce

      • The positive impact is gaining more direct contact information for hiring managers.
      • Another positive factor is that it is completely free. You gain points for contact information when you add contact information.
      • Since it is a free resource, there are no real negative impacts.
      Read full review

      Oracle

      • Unfortunately, our sales team has decreased productivity by trying to use the mobile application. It is poorly designed, and I've heard the same feedback from people at other organizations.
      • The ability to track and convert sales leads has proven to be a positive impact on ROI.
      • We are able to pass along leads and opportunities to our resellers.
      Read full review

      Screenshots

      Add comparison