75 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
167 Ratings
75 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
167 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Data.com

Data.com is a good prospecting and data information tool for any agency or company doing outbound prospecting. Data.com requires you to also have Salesforce CRM, so this tool is really only suited for those companies that can afford Salesforce. Because of this, Data.com seems like a better fit for companies with at least 30 or more employees (total in the company) and at least 5 Salesforce users. Data.com is not a good fit for small businesses.
Zach Ettelman | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

This is generally used where there is a large number of employees in the organisation who are doing sales as it is difficult to keep track of everyone, so it can fetch all the data in one place. This is CRM and used where all information related to sales needs to be stored like leads, pipeline, updates, closure, etc. This also does the implementation process.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Data.com
6.4
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Advanced search
Data.com
5.8
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Identification of new leads
Data.com
4.2
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
List quality
Data.com
7.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
List upload/download
Data.com
9.5
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Ideal customer targeting
Data.com
2.4
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Load time/data access
Data.com
9.5
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Sales Intelligence Data Standards

Data.com
9.6
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Contact information
Data.com
9.8
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Company information
Data.com
9.5
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Industry information
Data.com
9.5
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Data Augmentation & Lead Qualification

Data.com
7.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Lead qualification process
Data.com
5.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Smart lists and recommendations
Data.com
5.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Salesforce integration
Data.com
9.6
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Company/business profiles
Data.com
9.6
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Alerts and reminders
Data.com
5.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Data hygiene
Data.com
9.5
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Automatic data refresh
Data.com
5.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Tags
Data.com
5.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Filters and segmentation
Data.com
9.5
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Sales Intelligence Email Features

Data.com
5.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Sales email templates
Data.com
5.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Append emails to records
Data.com
5.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Sales Force Automation

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.4
Customer data management / contact management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.7
Workflow management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.0
Territory management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.2
Opportunity management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.7
Integration with email client (e.g., Outlook or Gmail)
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.6
Contract management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.6
Quote & order management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.7
Interaction tracking
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.0
Channel / partner relationship management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8

Customer Service & Support

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.3
Case management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.2
Call center management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.7
Help desk management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.9

Marketing Automation

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.4
Lead management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.1
Email marketing
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.7

CRM Project Management

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.9
Task management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.1
Reporting
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.7

CRM Reporting & Analytics

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8
Forecasting
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.1
Pipeline visualization
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.6
Customizable reports
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.9

Customization

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.5
Custom fields
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8
Custom objects
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8
Scripting environment
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.5
API for custom integration
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.1

Security

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.4
Single sign-on capability
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.1
Role-based user permissions
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.7

Social CRM

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.7
Social data
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.0
Social engagement
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.4

Integrations with 3rd-party Software

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.1
Marketing automation
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.2
Compensation management
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.9

Platform

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.5
Mobile access
Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.5

Pros

Data.com

  • Data.com is appealing because it's affordable. You might need to purchase a few contacts to get rolling, but once you're able to add some yourself and gain additional points, it can very rewarding to "earn" additional contacts by submitting some of your own.
  • There is a wide range of search terms available to narrow down your list by name, region, company name, and others.
  • Easy "add contacts" function, and a template to add a large number of them at once.
Paul Murphy | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • Insights of companies are really practical because gives you an overview of the company performance at the time you are looking at it.
  • Easy to use the Company Search Module where you can easily search for companies on DataFox.
  • The integration with Salesforce gives you a look at who is currently working with the prospect at this point and who has work in the past.
ABRAHAM PABLO | TrustRadius Reviewer

Cons

Data.com

  • If it provided more details about the company it would be great- information such as employee size or software used would be great.
  • The ability to add a contact with just a number would be great- sometimes you don't have an address.
  • It would be helpful to be notified when a contact you have "purchased" has been changed/updated.
Elizabeth Rodriguez | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • I would like to see more integration with other CRMs such as Salesforce.
  • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
  • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
Simon Vargas | TrustRadius Reviewer

Usability

Data.com

Data.com 9.0
Based on 2 answers
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
John Cupoli | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.5
Based on 11 answers
Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
Priya Joshi | TrustRadius Reviewer

Support Rating

Data.com

Data.com 9.0
Based on 2 answers
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
John Cupoli | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.9
Based on 11 answers
The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
Graeme Canter | TrustRadius Reviewer

Alternatives Considered

Data.com

My client chose Data.com based on the experience during the evaluation period and the cost comparison. Data.com was the better-suited solution in this scenario. The size of the InsideView database was significantly smaller than Data.com and had limitations on downloads that Data.com did not. InsideView also provided little detail in profiles that were a dealbreaker for my client.
Stacy Venditto | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle Sales Cloud was our preference for a CRM cloud system because it had great additional features that we also wanted to utilise in addition to the traditional CRM. We really liked the lead tracking and the incentive sales compensation feature. Several department heads debated which software to go with and in the end we all agreed on Oracle Sales Cloud because it addressed the needs of all the different departments that now utilise the software.
Alina Hera | TrustRadius Reviewer

Contract Terms and Pricing Model

Data.com

No score
No answers yet
No answers on this topic

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.0
Based on 1 answer
When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
Graeme Canter | TrustRadius Reviewer

Return on Investment

Data.com

  • It does an excellent job of creating a more complete picture of an account and key contacts.
  • Helps clarify the key contacts. Sometimes all you get is a mumbled name on a call that might be very important. Data.com allows for a quick search and identification of the contact that would have been lost otherwise.
  • Even helped us begin sending marketing assets to customers of our partners that share a need overlap.
Jerry van Dalen Jr. | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • Unfortunately, our sales team has decreased productivity by trying to use the mobile application. It is poorly designed, and I've heard the same feedback from people at other organizations.
  • The ability to track and convert sales leads has proven to be a positive impact on ROI.
  • We are able to pass along leads and opportunities to our resellers.
Anonymous | TrustRadius Reviewer

Screenshots

Data.com

Pricing Details

Data.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Data.com Editions & Modules

Additional Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) Editions & Modules

Edition
Professional$65.001
Standard$100.001
Enterprise$200.001
Premium$300.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Data.com
8.6
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.6

Usability

Data.com
9.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.5

Support Rating

Data.com
9.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.9

Contract Terms and Pricing Model

Data.com
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.0

Add comparison