What users are saying about
10 Ratings
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Top Rated
487 Ratings
10 Ratings
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Score 6 out of 100

QuickBooks Desktop Enterprise

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Top Rated
487 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

DEAR Inventory

The software was well suited to small businesses who manufacture and sell on line and who have to manage batch codes however they are now pricing themselves out of the market. Customer service is terrible
Edward Taylor | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks [Desktop Enterprise] is well-suited for a small business with fairly straightforward invoicing and revenue recognition. It's integrated well with our bookkeeper and she's been able to create the categories we need to accurately track our expenses. On the revenue side, as our business grew and became more complicated, we needed to use an additional vendor to accurately predict cashflow, recognize recurring revenue, and track ARR/MRR.
Aviva Rosman | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

DEAR Inventory
QuickBooks Desktop Enterprise
8.6
Pay calculation
DEAR Inventory
QuickBooks Desktop Enterprise
9.3
Benefit plan administration
DEAR Inventory
QuickBooks Desktop Enterprise
7.8
Direct deposit files
DEAR Inventory
QuickBooks Desktop Enterprise
8.8
Salary revision and increment management
DEAR Inventory
QuickBooks Desktop Enterprise
8.4
Reimbursement management
DEAR Inventory
QuickBooks Desktop Enterprise
8.6

Customization

DEAR Inventory
QuickBooks Desktop Enterprise
7.6
API for custom integration
DEAR Inventory
QuickBooks Desktop Enterprise
7.4
Plug-ins
DEAR Inventory
QuickBooks Desktop Enterprise
7.7

Security

DEAR Inventory
QuickBooks Desktop Enterprise
9.0
Single sign-on capability
DEAR Inventory
QuickBooks Desktop Enterprise
9.2
Role-based user permissions
DEAR Inventory
QuickBooks Desktop Enterprise
8.9

Reporting & Analytics

DEAR Inventory
QuickBooks Desktop Enterprise
8.6
Dashboards
DEAR Inventory
QuickBooks Desktop Enterprise
8.3
Standard reports
DEAR Inventory
QuickBooks Desktop Enterprise
8.9
Custom reports
DEAR Inventory
QuickBooks Desktop Enterprise
8.5

General Ledger and Configurable Accounting

DEAR Inventory
QuickBooks Desktop Enterprise
8.5
Accounts payable
DEAR Inventory
QuickBooks Desktop Enterprise
9.4
Accounts receivable
DEAR Inventory
QuickBooks Desktop Enterprise
9.2
Cash management
DEAR Inventory
QuickBooks Desktop Enterprise
8.5
Bank reconciliation
DEAR Inventory
QuickBooks Desktop Enterprise
9.1
Expense management
DEAR Inventory
QuickBooks Desktop Enterprise
8.9
Time tracking
DEAR Inventory
QuickBooks Desktop Enterprise
7.8
Fixed asset management
DEAR Inventory
QuickBooks Desktop Enterprise
8.4
Multi-currency support
DEAR Inventory
QuickBooks Desktop Enterprise
8.2
Multi-division support
DEAR Inventory
QuickBooks Desktop Enterprise
8.2
Regulations compliance
DEAR Inventory
QuickBooks Desktop Enterprise
8.0
Electronic tax filing
DEAR Inventory
QuickBooks Desktop Enterprise
8.2
Self-service portal
DEAR Inventory
QuickBooks Desktop Enterprise
7.7
Global Financial Support
DEAR Inventory
QuickBooks Desktop Enterprise
7.7
Primary and Secondary Ledgers
DEAR Inventory
QuickBooks Desktop Enterprise
8.4
Intercompany Accounting
DEAR Inventory
QuickBooks Desktop Enterprise
8.6
Localizations
DEAR Inventory
QuickBooks Desktop Enterprise
8.4
Journals and Reconciliations
DEAR Inventory
QuickBooks Desktop Enterprise
9.2
Enterprise Accounting
DEAR Inventory
QuickBooks Desktop Enterprise
8.8
Configurable Accounting
DEAR Inventory
QuickBooks Desktop Enterprise
8.8
Centralized Rules Framework
DEAR Inventory
QuickBooks Desktop Enterprise
8.8
Standardized Processes
DEAR Inventory
QuickBooks Desktop Enterprise
8.5

Inventory Management

DEAR Inventory
QuickBooks Desktop Enterprise
7.7
Inventory tracking
DEAR Inventory
QuickBooks Desktop Enterprise
8.5
Automatic reordering
DEAR Inventory
QuickBooks Desktop Enterprise
6.7
Location management
DEAR Inventory
QuickBooks Desktop Enterprise
8.1
Manufacturing module
DEAR Inventory
QuickBooks Desktop Enterprise
7.5

Order Management

DEAR Inventory
QuickBooks Desktop Enterprise
8.6
Pricing
DEAR Inventory
QuickBooks Desktop Enterprise
8.6
Order entry
DEAR Inventory
QuickBooks Desktop Enterprise
8.8
Credit card processing
DEAR Inventory
QuickBooks Desktop Enterprise
8.6
Cost of goods sold
DEAR Inventory
QuickBooks Desktop Enterprise
9.0
Order Orchestration
DEAR Inventory
QuickBooks Desktop Enterprise
8.2
End-to-end order visibility
DEAR Inventory
QuickBooks Desktop Enterprise
8.7
Order exception Resolution
DEAR Inventory
QuickBooks Desktop Enterprise
8.5

Pros

DEAR Inventory

  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
John Cotter | TrustRadius Reviewer

QuickBooks Desktop Enterprise

  • Number of Vendors and Customers.
  • Ability to have several company files.
  • Batch Entry of bills.
  • being able to drill down from summary reports.
  • Being able to see the history of a transaction.
  • Warning you of double entry of invoice number, check numbers etc.
Mariann Gerwig | TrustRadius Reviewer

Cons

DEAR Inventory

  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Enterprise

  • With so many options, it will take a bit of research to cater to your company.
  • Does not do automation and has limited bulk capabilities "out of the box," but there's apps for that.
  • Needs to carry a few more fields across documents. Such as creating a PO to an SO: the SO should not automatically have the PO# on it. Same with Invoice and Item receipts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

DEAR Inventory

DEAR Inventory 9.1
Based on 1 answer
It does what it says on the tin.
John Cotter | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 10.0
Based on 13 answers
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
Joretta Fletcher | TrustRadius Reviewer

Usability

DEAR Inventory

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.1
Based on 7 answers
I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.
Anonymous | TrustRadius Reviewer

Reliability and Availability

DEAR Inventory

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.1
Based on 5 answers
I really did experience any event that required that much attention. for the most part the system is reliable and does not break down
Scott Romero | TrustRadius Reviewer

Performance

DEAR Inventory

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.1
Based on 3 answers
QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Scott Romero | TrustRadius Reviewer

Support Rating

DEAR Inventory

DEAR Inventory 1.0
Based on 2 answers
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 6.0
Based on 10 answers
Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
Anonymous | TrustRadius Reviewer

In-Person Training

DEAR Inventory

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 7.0
Based on 1 answer
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Scott Romero | TrustRadius Reviewer

Online Training

DEAR Inventory

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.1
Based on 3 answers
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Scott Romero | TrustRadius Reviewer

Implementation Rating

DEAR Inventory

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.0
Based on 16 answers
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Joretta Fletcher | TrustRadius Reviewer

Alternatives Considered

DEAR Inventory

  • DEAR does what it says on the tin. We see great feedback from our peers.
  • Unleashed, I found support poor (but over two years ago).
  • Linnworks - No Xero integration by Xero recommended API and very expensive by other third party SAP Business 1 is in a different league, but the cost is also [expensive].
John Cotter | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks [Desktop Enterprise] is much easier to use. While Sage has true accounting control processes, the batch entry and other processes can be redundant and out dated. The Enterprise audit trail can track issues if necessary while allowing for easier functionality within the system. Many users are able to relate more to Enterprise than with other software due to its prevalence in the marketplace recruiters can likely hire someone with QuickBooks experience more often than Sage.
David Varnum | TrustRadius Reviewer

Scalability

DEAR Inventory

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.1
Based on 2 answers
It is not a fair rating because we did not invest in different modules to accommodate for business grow and complexity expansion.
Scott Romero | TrustRadius Reviewer

Return on Investment

DEAR Inventory

  • Lost company time
  • Effective inventory management
  • Mostly does the job it's supposed to
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Enterprise

  • We were able to pass our financial audit. However, some parts of our balance sheet schedules needed manipulation outside of excel to tie the numbers in our balance sheet schedule to the Financial Statements.
  • There is a lot less excel work than our previous system. As such, we didn't need to hire part-time accountants.
Anonymous | TrustRadius Reviewer

Pricing Details

DEAR Inventory

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DEAR Inventory Editions & Modules

Edition
Monthly$2491
Annually$2,7392
  1. per month
  2. per year
Additional Pricing Details

QuickBooks Desktop Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

QuickBooks Desktop Enterprise Editions & Modules

Edition
Gold with Remote Access1,785.601
Platinum with Remote Access2,083.201
Diamond with Remote Access3,600.361
Gold$1,2611
Platinum$1,5221
Diamond3,060.341
  1. per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

DEAR Inventory
1.0
QuickBooks Desktop Enterprise
8.9

Likelihood to Renew

DEAR Inventory
9.1
QuickBooks Desktop Enterprise
10.0

Usability

DEAR Inventory
QuickBooks Desktop Enterprise
9.1

Reliability and Availability

DEAR Inventory
QuickBooks Desktop Enterprise
9.1

Performance

DEAR Inventory
QuickBooks Desktop Enterprise
9.1

Support Rating

DEAR Inventory
1.0
QuickBooks Desktop Enterprise
6.0

In-Person Training

DEAR Inventory
QuickBooks Desktop Enterprise
7.0

Online Training

DEAR Inventory
QuickBooks Desktop Enterprise
9.1

Implementation Rating

DEAR Inventory
QuickBooks Desktop Enterprise
9.0

Scalability

DEAR Inventory
QuickBooks Desktop Enterprise
9.1

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