QuickBooks Desktop Enterprise is as advertised
Overall Satisfaction with QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise is the software we use to run the financial operations of our company. With this, we are able to track receivables, payables, project costs, budgets, taxes, payroll, etc. Without it, we would not know how our business is doing. The professionalism that QuickBooks Desktop Enterprise gives us, not only helps us in our internal operations but gives us credibility with banking institutions, bonding agencies and customers that require a full picture of the health of our company. Like many of the external relationships, Quickbooks is a partner to our company's overall well being.
Pros
- Overall accounting
- Project costs
- Payroll
- Taxes
Cons
- Personalize reports
- Software training
- Adjustable reports after created
- Excellent tracking of accounts
- Legitimizes our business operations
The product has directly caused us to grow, but it has been a partner in the growth process that has allowed for us to finance that growth. Without proper accounting, we would not be able to account for our operations with banking, customers and the industry that we work in.
The setup of the QuickBooks Desktop Enterprise was painless and quick in the process. However, it did not come without a financial cost that was above what was in the past. The training has been an ongoing process over the 27 years I've used the system. I am always learning new things to add to our company's uses and needs.
I do not see any unexpected uses or benefits to our company. The information that it gives me, is what I expected.
I have not used any other software outside of QuickBooks Desktop Enterprise. The only one that may be close is another Intuit product of Quicken for Home & Small Business. Both are from Intuit but serve a different purpose.
Do you think QuickBooks Desktop Enterprise delivers good value for the price?
Yes
Are you happy with QuickBooks Desktop Enterprise's feature set?
Yes
Did QuickBooks Desktop Enterprise live up to sales and marketing promises?
Yes
Did implementation of QuickBooks Desktop Enterprise go as expected?
Yes
Would you buy QuickBooks Desktop Enterprise again?
Yes
QuickBooks Desktop Enterprise Feature Ratings
Using QuickBooks Desktop Enterprise
1 - I am the only individual that is using the system for our company. I use QuickBooks Desktop Enterprise to run all the financial operations of our company. Much of that information is then used for taxes, project management, estimating, payroll, etc.
- Taxes
- Payroll
- Project Management
- Accounts Payable
- Accounts Receivable
- Estimating
- Prevailing Wage Reports
- Budgeting
- Inventory tracking
Evaluating QuickBooks Desktop Enterprise and Competitors
- Ease of Use
We are a contractor and need to focus our attention and efforts on production of our work, not accounting. As an owner, I have been educated and trained in finance, but I do not have an accounting degree or advance training in accounting software. We need the finance software to be easy to use, yet give us the professionalism for banking and bonding purposes.
I do not believe I would change the process. I was introduced to Quickbooks by others and found it to be a software that fit our needs and was easy to use. Had I been introduced to another at the same time, I probably would be loyal to that software instead. I have no overall complaints that would make me change my selection.
QuickBooks Desktop Enterprise Implementation
- Implemented in-house
Not sure - No change in management. We have used Quickbooks for almost 30 years. Recently, Quickbooks changed their desktop model and Intuit assisted in setting up that process.
QuickBooks Desktop Enterprise Training
- No Training
There are a lot of online training videos that you can search for thru YouTube and video searches. Additionally, there are trainings that are given randomly that will be near any of your work establishments. After the basics, you can search online for specific questions. Many of times, there are other users who will give you assistance in the specific question you might have.
Configuring QuickBooks Desktop Enterprise
Purchase the version that best fits your industry. If you have any questions, you can have those answered thru online assistance from others, or directly from Intuit's recommendation. With time, you will be able to make the adjustments that best fits your specific needs.
No - we have not done any customization to the interface
No - we have not done any custom code
QuickBooks Desktop Enterprise Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I did not. Over the almost 30 years of use, I have only had a couple of issues that needed resolved and found the resolution to be found promptly. Since I've only had a couple of issues that needed resolution in almost 30 years, I pay for assistance "as needed".
Intuit tech support is now able to access the data thru the "back door" to investigate the data if the data had been corrupted. There was a time in which we would have to stay online for hours for Intuit Tech Support to direct the user to do the analysis and diagnosis to the software and find out where the errors occurred. Today, I can give them permission to access the software data to run the analysis and find out where the error occurred. The time for this has been cut by 80% (a guess). This also used to be a charge by Intuit. The last time I used this service, there was no charge.
Using QuickBooks Desktop Enterprise
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using | None |
- Data entry
- AR & AP tracking
- Changing data source in reports
- Finding specific report that is exactly what you need (there are a lot of reports)
Yes, but I don't use it
QuickBooks Desktop Enterprise Reliability
Integrating QuickBooks Desktop Enterprise
- I have not integrated, but I export reports to other software to manipulate data
N/A
- N/A
N/A
N/A. Our usage is for simplicity. We do not need more complicated software for our industry. Solid financials are key for a small business like mine in my industry.
N/A, but as always, do your research in depth and ask others what worked best for them.
Relationship with Intuit
No terms. We were given the price for the varying usage and we determined what price structure and support worked best with our needs.
Be honest in your needs. Do not oversell what you need in the software. Determine what your needs are in the moment with the ability to grow into more if needed.
Upgrading QuickBooks Desktop Enterprise
Yes - The upgrade to a more online downloadable software vs a store purchase was new to me. I have always preferred having the disks for reload into new computer(s) or as a back up if needed. The transition was a little uncomfortable for me, but it worked out as it should. My downtime was only a couple hours as the software was downloaded and changed over to the new system. We have had zero problems since then.
- Ongoing updates
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