Likelihood to Recommend As far as I know, Delivra is the only email marketing software that allows for every instance of a personalized email to be bcc'ed to an internal email address. This is a niche feature, but can be very useful for companies that need detailed records of all client communication for posterity.
Read full review I would absolutely recommend Robly to my colleagues. I have used Robly for over six years now and have found so many positives over my years of using it! It provides an easy way for us to keep our contacts organized, and we can easily embed forms into our website. When comparing Robly's pricing options with other email platforms, it won by a landslide. Some small aspects of the program may seem a little outdated, but I have everything I need and more!
Read full review Pros User-friendly - once I understood the platform better, it took only a few minutes for me to prepare the reminder based on the survey invitation. Trustworthy - I could trust that my emails were sent successfully. Had the necessary tools - I only used a few of the features, but the ones I did use were easy to implement for the emails. Read full review Robly constantly updates the status information of each email that is sent from its platform, which helps to ensure that there are no problems reviewing the number of people among the targets that could be interested in our service or product, and become customers, when it is necessary to identify them from those who are not, and that otherwise would cause high error margins in the reports. The software has a visual power that is very easy to extend through third-party platforms, allowing us to create content in services such as Photoshop, which we can then include in mailings, although it is also feasible to import the content in the traditional way, through image formats. Among these, the best one to work with is PNG, which allows us to remove the background content so that the important section of the image fits better with the format of the e-mails. Robly works with services based on the optimization of group projects, whose integration serves to send emails to all participants equally, and that these are kept constantly notified about updates to the work, and can be coupled well in advance to these updates, so that no confusion arises at the time of unifying the work sent and points within the same should not be exposed. In reality, Robly's technical support is something we have never had the opportunity to interact with, as the platform is not so buggy that we would need to contact them for advice. In any case, they are likely to show promising results considering the quality of the service. It has been very easy to get familiar with the functions Robly has to work with advanced email address database configurations without losing track of the progress of each campaign, and this is thanks to the well-optimized structure of the platform. Read full review Cons The contact database is not easy to navigate and we are limited by the number of contact categories we can create, and the ones we can delete. When personalizing emails it is hard to see past all the unneeded database properties to find the ones I want to include. Every time I log in from https://www.delivra.com/ it opens a second window with the app and leaves the first window. It should go directly to the app in the same window. Within the app, you can't open links in new tabs for easy comparison between different files/versions. It would be nice to have one email open and be able to easily open a different draft "in a new tab" without having to open a new window, log in again, and navigate to the needed file. Read full review I don't have many cons for Robly. One thing that would be helpful is concerning adding a set of emails to the contact list. It would be nice to receive a list of emails that are not added and a reason why (e.g., duplicate, etc.). I have noticed that when I am editing an email campaign, at times it will unexpectedly stop showing me the text editing menu bar, and there doesn't seem to be a way to call it back up. This can be resolved by saving and exiting the campaign and then reopening, but it breaks into my work flow and is an inconvenience. I have not been able to find a pattern for the occurrence of the glitch. Read full review Likelihood to Renew Because we like the price and value. The annual subscription model allows us to maximize usage without worrying too much about cost, being a small mom and pop outfit.
Read full review Usability We feel that allowing the USER to interact with templates more readily is NOT there. The social media APPS could be simplified and marketed better to allow users to discover ROBLY through our Facebook page or TWITTER account in order to subscribe.
Read full review Support Rating We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always .
Read full review Implementation Rating We should have been granted a MOBILE RESPONSIVE email template from the get-go. We were never offered any alternatives.
Read full review Alternatives Considered I had the ability to manually suppress who I wanted to send the email to, as well as individually send a link to members/customers without depending on
Qualtrics ability to "send to non-survey respondents."
Read full review Robly has much of the same functionality as
Constant Contact . I find Robly's interface to be more intuitive. Robly allows us to upload as many images and documents as we want, without charging us extra. Robly's subscription price is lower than
Constant Contact . Their newsletter archiving is also more robust. With
Constant Contact , I felt "nickled and dimed." Not only is Robly's base price lower, it's the price! You can upgrade to unlock more sophisticated features.
Read full review Return on Investment Delivra has been well suited to the needs of a particular client, and allowed for campaigns to be executed in line with their needs. Delivra is another tool in our company's email marketing/marketing automation toolbox that can be used when needed or at a different price point from other platforms. Overall, we haven't widely deployed Delivra. Read full review There has been an increase in revenue in the last month, which is reflected in our ROI of 300%. Results are shown quickly, although this depends directly on the investment made in the platform (the $15 price is only for the base plan). Read full review ScreenShots