What users are saying about
4 Ratings
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Score 7.1 out of 100
29 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

Mitel MiCollab

Excellent for the receptionist - allows easy transfer and viewing of incoming calls. The chat feature is helpful as well. Transfer and conference options are easy to use click option. Good for sales as well - easy to sync phone and smartphone so they are never out of reach. Also good for checking message and calls that may have been missed
Nathan Venno | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
Mitel MiCollab
7.4
Task Management
Deltek WorkBook
8.1
Mitel MiCollab
5.9
Resource Management
Deltek WorkBook
9.0
Mitel MiCollab
Gantt Charts
Deltek WorkBook
9.0
Mitel MiCollab
8.0
Scheduling
Deltek WorkBook
9.0
Mitel MiCollab
6.4
Workflow Automation
Deltek WorkBook
6.1
Mitel MiCollab
9.0
Team Collaboration
Deltek WorkBook
6.1
Mitel MiCollab
Support for Agile Methodology
Deltek WorkBook
10.0
Mitel MiCollab
Support for Waterfall Methodology
Deltek WorkBook
10.0
Mitel MiCollab
Document Management
Deltek WorkBook
6.1
Mitel MiCollab
Email integration
Deltek WorkBook
6.1
Mitel MiCollab
Mobile Access
Deltek WorkBook
4.1
Mitel MiCollab
6.7
Timesheet Tracking
Deltek WorkBook
7.1
Mitel MiCollab
Change request and Case Management
Deltek WorkBook
10.0
Mitel MiCollab
Budget and Expense Management
Deltek WorkBook
8.0
Mitel MiCollab
Search
Deltek WorkBook
Mitel MiCollab
9.3
Visual planning tools
Deltek WorkBook
Mitel MiCollab
6.6

Professional Services Automation

Deltek WorkBook
6.1
Mitel MiCollab
Quotes/estimates
Deltek WorkBook
5.2
Mitel MiCollab
Invoicing
Deltek WorkBook
6.1
Mitel MiCollab
Project & financial reporting
Deltek WorkBook
6.1
Mitel MiCollab
Integration with accounting software
Deltek WorkBook
7.1
Mitel MiCollab

Communication

Deltek WorkBook
Mitel MiCollab
6.2
Chat
Deltek WorkBook
Mitel MiCollab
7.4
Notifications
Deltek WorkBook
Mitel MiCollab
7.9
Discussions
Deltek WorkBook
Mitel MiCollab
6.8
Surveys
Deltek WorkBook
Mitel MiCollab
10.0
Internal knowledgebase
Deltek WorkBook
Mitel MiCollab
5.3
Integrates with GoToMeeting
Deltek WorkBook
Mitel MiCollab
1.0
Integrates with Gmail and Google Hangouts
Deltek WorkBook
Mitel MiCollab
4.0
Integrates with Outlook
Deltek WorkBook
Mitel MiCollab
7.2

File Sharing & Management

Deltek WorkBook
Mitel MiCollab
6.6
Video files
Deltek WorkBook
Mitel MiCollab
7.3
Audio files
Deltek WorkBook
Mitel MiCollab
6.7
Document collaboration
Deltek WorkBook
Mitel MiCollab
5.9
Access control
Deltek WorkBook
Mitel MiCollab
6.7
Advanced security features
Deltek WorkBook
Mitel MiCollab
6.7
Integrates with Google Drive
Deltek WorkBook
Mitel MiCollab
8.0
Device sync
Deltek WorkBook
Mitel MiCollab
4.9

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

Mitel MiCollab

  • For a user, once you get everything set up, attendance is pretty seamless.
  • This provides easy access for meetings that involve only a call.
  • We use it also to share screens and information and it works well for this.
Anonymous | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

Mitel MiCollab

  • SIP registration can be difficult at times and tricky during the first time setup. I would recommend taking the MiCollab class offered through Mitel as well as having experience with SIP and Wireshark.
  • If you need to have a clustered MiCollab setup for SIP (one MiCollab server on LAN, the other on DMZ), this can add to the cost. It would be nice if they offered an all-in-one solution with a single MiCollab server.
Steve Davis | TrustRadius Reviewer

Support Rating

Deltek WorkBook

No score
No answers yet
No answers on this topic

Mitel MiCollab

Mitel MiCollab 7.0
Based on 3 answers
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

Mitel MiCollab

8x8 is a great solution, we have just been on the MiTel MiCollab and Mitel softwares for many years. Prior to joining this company I was responsible for the communications system. 8x8 at the time was the best choice, however, I would now pick MiTel and the MiCollab softwares over 8x8. While 8x8 offers fairly simple set up and integrated SMS & Faxing all in one platform, it does not allow the amount of custom programming etc. that MiTel does
Erik Jensen | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

Mitel MiCollab

  • We have only had this for our organization for just a few months but hopefully it will help with our communication as a whole.
  • We are hoping it will help with scheduling conflicts being as we can share our calendars within the organization as a whole.
  • Will save time on trying to contact people since we can see who is in office and out of office!
Heather Keene | TrustRadius Reviewer

Screenshots

Mitel MiCollab

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

Mitel MiCollab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
Mitel MiCollab
6.3

Support Rating

Deltek WorkBook
Mitel MiCollab
7.0

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