Desk.com (discontinued) vs. Help Sumo
Desk.com (discontinued) vs. Help Sumo
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
Help Sumo | N/A | Help Sumo is help desk software from AJ Squared, Inc, available for a one-time license purchase. | N/A |
Desk.com (discontinued) | Help Sumo | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | Help Sumo | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | Help Sumo | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | Help Sumo | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | Help Sumo | |
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Likelihood to Recommend | Discontinued Products | AJ Square No answers on this topic |
Pros | Discontinued Products | AJ Square No answers on this topic |
Cons | Discontinued Products | AJ Square No answers on this topic |
Likelihood to Renew | Discontinued Products | AJ Square No answers on this topic |
Usability | Discontinued Products | AJ Square No answers on this topic |
Reliability and Availability | Discontinued Products | AJ Square No answers on this topic |
Performance | Discontinued Products | AJ Square No answers on this topic |
Support Rating | Discontinued Products | AJ Square No answers on this topic |
Implementation Rating | Discontinued Products | AJ Square No answers on this topic |
Alternatives Considered | Discontinued Products | AJ Square No answers on this topic |
Return on Investment | Discontinued Products | AJ Square No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots |