Dice TalentSearch (formerly Open Web) is a recruiting solution that works by consolidating data on potential employees from 130 different sites.
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Recruit CRM
Score 9.5 out of 10
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Recruit CRM is an Applicant Tracking System which is designed to help recruitment agencies, executive search firms, headhunters, and independent recruiters perform better. Recruit CRM helps manage candidates, clients, contacts, resumes, and emails in one place. Source candidates, clients, and companies from LinkedIn with one click. Boolean search and Radius Search features helps users find records with better results. Moreover, Recruit CRM hosts a jobs page on the user's…
DICE Open Web works well when you want to find IT specific candidates that are available in your local area. What I particularly like is that if you post a job, Dice Open Web/Talent Search will return potential candidates that meet your requirements. It is a proactive way they provide candidates from what you could do manually using their IntelliSearch tool to find candidates. I find that DICE is overall much more effective when you have a job to post and the candidates apply rather than doing a blind search. There are too many factors that make candidates returned by DICE Open Web not necessarily interested in your position. When candidates apply they have shown interest and then you can apply the Screener tool to help narrow the pool.
Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.
Dice Open Web seemed to not be able to keep up with other platforms and some features and functionality were either missing or quickly became obsolete.
It doesn't really seem to remain competitive on the landscape and feel behind in product release and feature updates.
Some information was outdated and didn't get regularly refreshed or updated it seemed. Just kind of churning the same information as before or the lack of reach was evident over time.
I'm assuming we will keep using DICE, but Indeed and LinkedIn are starting to prove their value and strength in having candidates/consultants use their services to look for new opportunities.
There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
Dice provides ease of sourcing candidates and is the most useful in staffing industry. However, we still recommend the team to provide older version access to the user which was much easier and flexible to use. Dice posting is the best feature in Dice. The Boolean Search feature in Dice is also very useful.
Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
I received multiple candidates only after hours of posting my jobs on other sites. And for a fraction of the cost! I not only received quality candidates but also candidates who actually matched my requirements. These sites also have the option for proactive outreach and pay-by-click options as well. Some also provide free trials, which Dice does not.
We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
