Drift vs. Sharpen Contact Center Platform
Drift vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Drift | N/A | Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,… | N/A | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Drift | Sharpen Contact Center Platform | |
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Chat Analytics and Reports |
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Drift | Sharpen Contact Center Platform | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Drift | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 8.1 (52 ratings) | - (0 ratings) |
Usability | 7.0 (3 ratings) | - (0 ratings) |
Support Rating | 7.7 (3 ratings) | - (0 ratings) |
Drift | Sharpen Contact Center Platform | |
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Likelihood to Recommend | Drift | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Drift | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Drift | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Usability | Drift | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | Drift | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Drift | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Drift | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots | Drift Screenshots |