Dropbox vs. Google Backup and Sync (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Google Backup and Sync (discontinued)
Score 7.8 out of 10
N/A
Google backup and sync was used to copy files from their computer to Google Drive's cloud services. Google Backup and sync includes file versioning and collaboration tools. Google Backup and Sync functionality is being replaced by the Drive for Desktop client, a feature of Google Drive. Users of Backup and Sync are encouraged to migrate.N/A
Pricing
DropboxGoogle Backup and Sync (discontinued)
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
No answers on this topic
Offerings
Pricing Offerings
DropboxGoogle Backup and Sync (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DropboxGoogle Backup and Sync (discontinued)
Considered Both Products
Dropbox
Chose Dropbox
Easier to use. Quicker to access and keep files in the cloud or synced to devices.
Google Backup and Sync (discontinued)
Chose Google Backup and Sync (discontinued)
because Google Backup and Sync it come up with GSuite already, so purchase GSuite can use Google Backup and Sync along, no need to spend more budget on buying Microsoft office license as Google provides GSheets, GoogleDocs, PowerPoint already, its enough for our daily work on …
Chose Google Backup and Sync (discontinued)
Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them …
Top Pros
Top Cons
Features
DropboxGoogle Backup and Sync (discontinued)
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.7
887 Ratings
9% below category average
Google Backup and Sync (discontinued)
-
Ratings
Versioning7.6714 Ratings00 Ratings
Video files8.0697 Ratings00 Ratings
Audio files8.2623 Ratings00 Ratings
Document collaboration7.5780 Ratings00 Ratings
Access control7.5828 Ratings00 Ratings
File search7.2855 Ratings00 Ratings
Device sync8.0814 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.7
848 Ratings
12% below category average
Google Backup and Sync (discontinued)
-
Ratings
User and role management7.6778 Ratings00 Ratings
File organization8.0837 Ratings00 Ratings
Device management7.5730 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.0
836 Ratings
6% below category average
Google Backup and Sync (discontinued)
-
Ratings
Performance7.8829 Ratings00 Ratings
Reliability8.2834 Ratings00 Ratings
Storage Reports7.8636 Ratings00 Ratings
Best Alternatives
DropboxGoogle Backup and Sync (discontinued)
Small Businesses
SugarSync
SugarSync
Score 7.0 out of 10
SugarSync
SugarSync
Score 7.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Dropbox Business
Dropbox Business
Score 8.6 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Dropbox Business
Dropbox Business
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxGoogle Backup and Sync (discontinued)
Likelihood to Recommend
7.8
(911 ratings)
9.6
(5 ratings)
Likelihood to Renew
7.1
(31 ratings)
-
(0 ratings)
Usability
7.7
(65 ratings)
9.0
(1 ratings)
Availability
7.6
(3 ratings)
-
(0 ratings)
Performance
6.3
(8 ratings)
-
(0 ratings)
Support Rating
6.2
(34 ratings)
8.2
(2 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
8.1
(4 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
7.2
(4 ratings)
-
(0 ratings)
User Testimonials
DropboxGoogle Backup and Sync (discontinued)
Likelihood to Recommend
Dropbox
It works very well for my particular role in book design, where I manage multiple projects simultaneously and need to link to hundreds of images nested within other folders. At times, though, it seems my computer folders will change which files are kept in the cloud vs. my desktop.
Read full review
Discontinued Products
Google [Backup and Sync] is great if you want a nice free solution to sharing files where multiple people need to be in them at the same time. Everyone needs a free google account and they can have access and share file easily. If you need something that integrates well with the windows file explorer or a mac computer though, this solution isn't the best one out there because it works best through the web interface.
Read full review
Pros
Dropbox
  • Shared data among all peoples who have access to certain folders.
  • Data stored online so it frees lots of space from the personal computer.
  • Updates really fast.
  • You can access all the information on a file on your computer and on the Dropbox online platform.
Read full review
Discontinued Products
  • file version is very good to recover if we did wrong thing in that file
  • can restore file back if we empty from trash
  • smart sync for offline file use in case no internet
  • work cross platform mobile, Android, web, tablet, PC easy to share and manage permission
Read full review
Cons
Dropbox
  • One issue is when the preview of the video will sometimes play at the same time when watching it in full screen, where the two videos overlap each other.
  • Faster import time when inserting multiple files
  • It will be easier and faster to have a section to delete files under the folder tab
Read full review
Discontinued Products
  • A lot of people getting confused by how the app opens. If the app is open, it will give a little icon on Mac on the toolbar so they think it's not working.
  • It can be a bit better UI.
  • Search option can be stronger.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Discontinued Products
No answers on this topic
Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
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Discontinued Products
It requires little to no user intervention to get it working properly
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Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Discontinued Products
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Discontinued Products
Google support is usually pretty good, never had an issue that required direct communication or support from Google.
Read full review
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Discontinued Products
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Discontinued Products
No answers on this topic
Alternatives Considered
Dropbox
Google Drive has similar features, but the security functions of Dropbox allows our institution to save our sensitive and regulated data in a more protected way on Dropbox. This gives administrators, decision makers and policy makers additional piece, especially during a time and living in a world where data breaches are much more frequent and common.
Read full review
Discontinued Products
Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them started, so it saved us that hassle.
Read full review
Scalability
Dropbox
bc i think box.com is better and more affordable
Read full review
Discontinued Products
No answers on this topic
Return on Investment
Dropbox
  • Negatively impacted my ROI as it's rather expensive.
  • Many of my freelancers were having issues accessing Dropbox because they already had other clients with Dropbox, so I requested Google Drive instead.
  • Wish the collaboration was easier.
  • A lot of times, people on my team can't access photos.
Read full review
Discontinued Products
  • Google Backup and Sync is not expensive for businesses
  • Google Backup and Sync has good data leak prevention inside already
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.