Dropbox vs. Google Backup and Sync (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.0 out of 10
N/A
Dropbox is a service for file syncing and sharing, or for cloud storage.
$11.99
per month
Google Backup and Sync (discontinued)
Score 8.7 out of 10
N/A
Google backup and sync allows users to copy files from their computer to Google Drive's cloud services. Google Backup and sync includes file versioning and collaboration tools. Google Backup and Sync functionality is being replaced by the Drive for Desktop client, a feature of Google Drive. Users of Backup and Sync are encouraged to migrate.N/A
Pricing
DropboxGoogle Backup and Sync (discontinued)
Editions & Modules
Plus
$11.99
per month
Family
$19.99
per month
Basic
Free
No answers on this topic
Offerings
Pricing Offerings
DropboxGoogle Backup and Sync (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxGoogle Backup and Sync (discontinued)
Considered Both Products
Dropbox

No answer on this topic

Google Backup and Sync (discontinued)
Chose Google Backup and Sync (discontinued)
because Google Backup and Sync it come up with GSuite already, so purchase GSuite can use Google Backup and Sync along, no need to spend more budget on buying Microsoft office license as Google provides GSheets, GoogleDocs, PowerPoint already, its enough for our daily work on …
Chose Google Backup and Sync (discontinued)
Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them …
Top Pros
Top Cons
Features
DropboxGoogle Backup and Sync (discontinued)
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.1
113 Ratings
14% below category average
Google Backup and Sync (discontinued)
-
Ratings
Versioning6.997 Ratings00 Ratings
Video files6.9105 Ratings00 Ratings
Audio files7.2101 Ratings00 Ratings
Document collaboration7.5104 Ratings00 Ratings
Access control7.1111 Ratings00 Ratings
File search7.2112 Ratings00 Ratings
Device sync6.8108 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.2
109 Ratings
17% below category average
Google Backup and Sync (discontinued)
-
Ratings
User and role management6.9101 Ratings00 Ratings
File organization7.7108 Ratings00 Ratings
Device management7.194 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.3
113 Ratings
14% below category average
Google Backup and Sync (discontinued)
-
Ratings
Performance7.5113 Ratings00 Ratings
Reliability7.7113 Ratings00 Ratings
Storage Reports6.687 Ratings00 Ratings
Best Alternatives
DropboxGoogle Backup and Sync (discontinued)
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
IBM Cloud Block Storage
IBM Cloud Block Storage
Score 9.2 out of 10
Dropbox Business
Dropbox Business
Score 8.6 out of 10
Enterprises
IBM Cloud Block Storage
IBM Cloud Block Storage
Score 9.2 out of 10
Dropbox Business
Dropbox Business
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxGoogle Backup and Sync (discontinued)
Likelihood to Recommend
7.2
(132 ratings)
9.8
(6 ratings)
Likelihood to Renew
4.5
(21 ratings)
-
(0 ratings)
Usability
8.6
(23 ratings)
9.0
(1 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
8.8
(10 ratings)
-
(0 ratings)
Support Rating
7.3
(60 ratings)
8.2
(2 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
DropboxGoogle Backup and Sync (discontinued)
Likelihood to Recommend
Dropbox
Well-Suited Scenarios: Large Design Files: Dropbox is well-suited for architects who work with large design files, such as blueprints, CAD files, and 3D models. Dropbox's large file sharing capabilities make it easy to share these files with team members and clients, while its version control features allow architects to track changes over time. Limited Customization: Dropbox may be less appropriate for me who require a high level of customization in my workflow or project management.
Read full review
Google
Google [Backup and Sync] is great if you want a nice free solution to sharing files where multiple people need to be in them at the same time. Everyone needs a free google account and they can have access and share file easily. If you need something that integrates well with the windows file explorer or a mac computer though, this solution isn't the best one out there because it works best through the web interface.
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Pros
Dropbox
  • We are transferring large files and multiple files with various internal and external parties due to the ease of sharing files and folders.
  • Smart sync, so you don't have to worry about device space and search large file batches quickly.
  • Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.
  • Allowing only the people who need it to have access is a huge perk and works well with other enterprise software.
Read full review
Google
  • file version is very good to recover if we did wrong thing in that file
  • can restore file back if we empty from trash
  • smart sync for offline file use in case no internet
  • work cross platform mobile, Android, web, tablet, PC easy to share and manage permission
Read full review
Cons
Dropbox
  • At one point 2 gigs [were] deemed enough for the "Free" version of Dropbox and its competition. However as even the most simple picture from a phone gets larger, 2 gigs might no longer be enough. Might want to increase the free size to adjust for file size inflation.
  • Dropbox's app is very presumptive of updating itself every time you log on to a system that it's installed on. I know that's a feature you can turn off, but the assumption to turn that feature on by default is annoying.
  • Dropbox could use a phone app function that would initiate a download to a designated computer hard drive. It would eliminate having to see the file on your phone, go to your computer, turn it on and then download the file.
Read full review
Google
  • A lot of people getting confused by how the app opens. If the app is open, it will give a little icon on Mac on the toolbar so they think it's not working.
  • It can be a bit better UI.
  • Search option can be stronger.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Google
No answers on this topic
Usability
Dropbox
Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.
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Google
It requires little to no user intervention to get it working properly
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Google
No answers on this topic
Support Rating
Dropbox
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
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Google
Google support is usually pretty good, never had an issue that required direct communication or support from Google.
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Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Google
No answers on this topic
Alternatives Considered
Dropbox
Compared to Google Cloud Storage, the Dropbox app has proven to be more stable and dependable. In the meantime, Google has improved and is a great alternative. But now that we've decided to stick with Dropbox, we'll keep using it. In terms of ease of use, Dropbox appears to be the better option. It has all of the features that we require and more. It's easier to use for simple tasks, making it more convenient.
Read full review
Google
Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them started, so it saved us that hassle.
Read full review
Scalability
Dropbox
I can add and add a tin files large files and Dropbox is still working great!
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Google
No answers on this topic
Return on Investment
Dropbox
  • Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
  • It allows us to easily share files with clients without needing to pay for other services that are email based.
  • It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.
Read full review
Google
  • Positive: Time Saving
  • Positive: Cost Saving
  • Positive: Secure (we don't have to spend on antivirus software additionally)
  • Positive: User friendly (we don't have to spend time on training)
Read full review
ScreenShots