Dropbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.3 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Pricing
Dropbox
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Offerings
Pricing Offerings
Dropbox
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Dropbox
Considered Both Products
Dropbox
Chose Dropbox
We like to keep internal and externally shared documents separate, so we use Dropbox to handle our internal files.
Chose Dropbox
Dropbox provides an easier way to sync files and easier user management from an admin profile.
Chose Dropbox
Google Drive and OneDrive are very complicated to use.
Chose Dropbox
I prefer Dropbox. Feels easier to save files in the cloud rather than on my PC's hard drive. Plus, you can share links to files or links to entire folders with people outside of your own organization for additional collaboration. It makes the work process much more manageable. …
Chose Dropbox
Dropbox is more reliable and consistent than anything else. I know that Dropbox will still work no matter what I use. I also know that if I need to move away from Dropbox, it will be an easy transition.
Chose Dropbox
No others; I want this one to be better and HIPAA-compliant.
Chose Dropbox
You do not have to explicitly share documents with certain users while using Dropbox, which can be an extra unwanted step while using Google Drive. Of course, permissions need to be granted in Dropbox—but it's one-time, not per document. Dropbox is also a lot more readable for …
Chose Dropbox
Google Drive is probably less secure but is better suited to real-time collaboration on files by multiple users and integrates better with Gmail.
Chose Dropbox
Google Drive has interfaces with Google Sheets and surveys, that is why we utilize it for certain smaller tasks, while Dropbox is the major cloud storage, specifically for large files.
Chose Dropbox
They are very comparable - I don't see a large difference between the two platforms. Maybe there are features on each that I am not aware of. I know Dropbox sends articles on what is new and what it has to offer so I would say that is a strength that Dropbox has over Google.
Chose Dropbox
In my opinion, Microsoft 365 for file storage and permissions is great and superior to Dropbox. Google having free storage is great since we utilize Gmail for our email provider.
Chose Dropbox
Both offer the same functionality, but Dropbox has a lot of integrations with other software, which is a great plus.
Chose Dropbox
Dropbox makes it easy than Google Drive to find the files you're looking for and to share out the latest version of the files. However, Google Drive makes it easier to collaborate with your colleagues on a file together.
Chose Dropbox
Dropbox allows for more value and ease of use if you are not using a gmail account. We can give files to people out of the organization easily. The syncing also is great because it is a standalone app from the other platforms we use. I like it more than Google Drive.
Chose Dropbox
I have not used a similar tool to compare against
Chose Dropbox
Dropbox allows for instant sharing of documents, where as documents in Google Drive need to be shared individually. I do feel that Google Drive is more reliable in that it saves automatically at times when Dropbox seems to create conflicting copies. I feel that Google Drive is …
Chose Dropbox
Dropbox offers document storage and collaborative features that DocuSign doesn't. While they're pretty similar use cases, it'd be nice to have a tool that can do both -- but you need something like Dropbox for easy collaboration and secure/private document storage. It's a great …
Chose Dropbox
I like that Dropbox can be used for different file types and I do think the interface is easier to use.
Chose Dropbox
Dropbox works better for our needs because we use a lot of Microsoft Office software for files. Google Drive does not have the functionality we need when working collaboratively in a PowerPoint file for example. Dropbox allows our files to sync & update in real time and also …
Chose Dropbox
- its a different experience in using Dropbox.
- the different types of files for images and videos are important to be previewed. Dropbox handles previewing a variety of files well as opposed to having to download files and previewing them on your desktop which wastes time …
Top Pros
Top Cons
Features
Dropbox
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.5
651 Ratings
12% below category average
Versioning7.4503 Ratings
Video files7.8507 Ratings
Audio files8.0454 Ratings
Document collaboration7.5564 Ratings
Access control7.2607 Ratings
File search6.9630 Ratings
Device sync7.7597 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.5
624 Ratings
15% below category average
User and role management7.2568 Ratings
File organization8.1615 Ratings
Device management7.2527 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.9
619 Ratings
8% below category average
Performance7.9615 Ratings
Reliability8.2617 Ratings
Storage Reports7.6472 Ratings
Best Alternatives
Dropbox
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternatives
User Ratings
Dropbox
Likelihood to Recommend
7.7
(674 ratings)
Likelihood to Renew
6.3
(29 ratings)
Usability
8.0
(27 ratings)
Availability
7.7
(3 ratings)
Performance
6.4
(7 ratings)
Support Rating
5.0
(33 ratings)
Online Training
8.2
(2 ratings)
Implementation Rating
9.1
(3 ratings)
Product Scalability
7.7
(3 ratings)
User Testimonials
Dropbox
Likelihood to Recommend
Dropbox
I think every business can use Dropbox to store, save, and send files efficiently. Using other storage softwares can become messy when there isn't internet access, or there is too many users. Business confidentiality remains protected by using Dropbox for teams.
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Pros
Dropbox
  • Dropbox's real-time collaboration features, including simultaneous editing and commenting, have revolutionized the way our teams work together.
  • On multiple occasions, we've accidentally overwritten important documents or needed to retrieve deleted files. With Dropbox, we can easily revert to previous versions or recover deleted files, preventing data loss and minimizing disruptions.
  • Dropbox excels in making file sharing a breeze. With just a few clicks, we can generate shareable links or invite colleagues to shared folders.
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Cons
Dropbox
  • Proofing galleries for clients with integrated selection tools
  • Better file folder management
  • Integrate translation tools to enable users to work in the language of their choice
  • The ability to schedule and share folders/assets
  • Better batch selection. E.g. select all from selected date range, select all odd, even
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Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
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Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Support Rating
Dropbox
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
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Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Alternatives Considered
Dropbox
Dropbox is more reliable and consistent than anything else. I know that Dropbox will still work no matter what I use. I also know that if I need to move away from Dropbox, it will be an easy transition.
Read full review
Return on Investment
Dropbox
  • A negative impact was the change on the business plans where now Dropbox doesn't offer "unlimited" space, forcing us to buy a lot of physical hard drivers to move part of the storage outside of Dropbox.
  • A positive is that we are always "online", if one of our machines is damaged, everything is online in Dropbox
  • In the beginning, we were saving money on hard drives thanks to Dropbox but as I mentioned in the first point, this is no longer the case
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.