Dubsado vs. Nutshell CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dubsado
Score 8.5 out of 10
N/A
Dubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.
$35
Per Month [3 Users]
Nutshell
Score 7.2 out of 10
N/A
Nutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.
$20
per user, per month
Pricing
DubsadoNutshell CRM
Editions & Modules
Monthly Plan
$35.00
Per Month [3 Users]
Yearly Plan
$350.00
Per Year [3 Users]
Starter
$20
per user, per month
Pro
$35
per user, per month
Pro+
$70
per user, per month
Offerings
Pricing Offerings
DubsadoNutshell
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month
More Pricing Information
Features
DubsadoNutshell CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Dubsado
9.0
9 Ratings
16% above category average
Nutshell CRM
7.4
11 Ratings
4% below category average
Customer data management / contact management8.88 Ratings9.010 Ratings
Workflow management9.49 Ratings8.39 Ratings
Opportunity management8.95 Ratings9.07 Ratings
Integration with email client (e.g., Outlook or Gmail)9.17 Ratings7.511 Ratings
Contract management9.69 Ratings00 Ratings
Quote & order management8.87 Ratings6.76 Ratings
Interaction tracking9.17 Ratings9.59 Ratings
Channel / partner relationship management8.03 Ratings3.01 Ratings
Territory management00 Ratings6.06 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Dubsado
8.2
3 Ratings
9% above category average
Nutshell CRM
8.8
6 Ratings
16% above category average
Case management7.23 Ratings9.75 Ratings
Call center management10.01 Ratings8.04 Ratings
Help desk management7.32 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Dubsado
8.1
6 Ratings
7% above category average
Nutshell CRM
8.3
10 Ratings
9% above category average
Lead management8.16 Ratings8.59 Ratings
Email marketing00 Ratings8.08 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Dubsado
7.6
9 Ratings
0% above category average
Nutshell CRM
8.9
9 Ratings
16% above category average
Task management6.78 Ratings9.08 Ratings
Billing and invoicing management8.49 Ratings00 Ratings
Reporting7.77 Ratings8.87 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Dubsado
8.3
6 Ratings
9% above category average
Nutshell CRM
8.1
11 Ratings
6% above category average
Forecasting8.93 Ratings8.08 Ratings
Pipeline visualization8.46 Ratings7.810 Ratings
Customizable reports7.66 Ratings8.610 Ratings
Customization
Comparison of Customization features of Product A and Product B
Dubsado
8.8
9 Ratings
15% above category average
Nutshell CRM
8.2
8 Ratings
8% above category average
Custom fields8.39 Ratings7.78 Ratings
Custom objects8.46 Ratings9.05 Ratings
Scripting environment9.92 Ratings9.01 Ratings
API for custom integration8.55 Ratings7.04 Ratings
Security
Comparison of Security features of Product A and Product B
Dubsado
7.9
6 Ratings
5% below category average
Nutshell CRM
7.5
2 Ratings
10% below category average
Single sign-on capability7.83 Ratings9.01 Ratings
Role-based user permissions8.05 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Dubsado
6.9
2 Ratings
5% below category average
Nutshell CRM
7.8
7 Ratings
7% above category average
Social data6.92 Ratings7.67 Ratings
Social engagement6.92 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Dubsado
4.7
3 Ratings
42% below category average
Nutshell CRM
8.0
1 Ratings
11% above category average
Marketing automation5.53 Ratings8.01 Ratings
Compensation management4.02 Ratings8.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Dubsado
6.9
2 Ratings
8% below category average
Nutshell CRM
7.5
11 Ratings
0% below category average
Mobile access6.92 Ratings7.511 Ratings
Best Alternatives
DubsadoNutshell CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DubsadoNutshell CRM
Likelihood to Recommend
9.4
(9 ratings)
9.2
(11 ratings)
Likelihood to Renew
8.0
(1 ratings)
10.0
(1 ratings)
Usability
8.9
(5 ratings)
9.0
(1 ratings)
Support Rating
9.2
(5 ratings)
9.5
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
DubsadoNutshell CRM
Likelihood to Recommend
Dubsado
If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
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Nutshell, Inc.
This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis? If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
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Pros
Dubsado
  • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
  • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
  • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
Read full review
Nutshell, Inc.
  • Customization - we are able to make Nutshell make the most sense for our company and processes
  • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
  • Tags - allow us to prioritize leads and segment our customers and potential customers
  • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
  • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
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Cons
Dubsado
  • the task list feature is very basic
  • the UI is a little clunky
  • more integrations with other software such as Clickup
Read full review
Nutshell, Inc.
  • SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
  • Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
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Likelihood to Renew
Dubsado
There are some similar programs out there that are offering ambassador accounts.
Read full review
Nutshell, Inc.
This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
Read full review
Usability
Dubsado
There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
Read full review
Nutshell, Inc.
Very easy to use, great for small office
Read full review
Support Rating
Dubsado
The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
Read full review
Nutshell, Inc.
Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
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Implementation Rating
Dubsado
No answers on this topic
Nutshell, Inc.
Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
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Alternatives Considered
Dubsado
Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
Read full review
Nutshell, Inc.
Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled better, or the way nothing ever gets accidentally erased if they hard crash or power goes out.
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Return on Investment
Dubsado
  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
Read full review
Nutshell, Inc.
  • Nutshell's mobility has provided significant ROI for me since we've started using the CRM. I've been able to provide immediate feedback to clients, schedule meetings from the field with confidence, and much more.
  • Nutshell's tagging features have helped us craft custom mailing/email lists. We struggled to do this in the past.
Read full review
ScreenShots