DuxWare Practice Management vs. Kareo Medical Billing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DuxWare Practice Management
Score 10.0 out of 10
N/A
N/AN/A
Kareo Medical Billing
Score 5.0 out of 10
N/A
Kareo Medical Billing provides billing solutions to medical offices. It includes: Billing Best Practices, Specialty Expertise and Ongoing Training & Support.N/A
Pricing
DuxWare Practice ManagementKareo Medical Billing
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DuxWare Practice ManagementKareo Medical Billing
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DuxWare Practice ManagementKareo Medical Billing
Top Pros
Top Cons

No answers on this topic

Features
DuxWare Practice ManagementKareo Medical Billing
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
DuxWare Practice Management
9.4
1 Ratings
17% above category average
Kareo Medical Billing
-
Ratings
Real-time eligibility verification8.01 Ratings00 Ratings
Claims management9.01 Ratings00 Ratings
Coding10.01 Ratings00 Ratings
Patient billing10.01 Ratings00 Ratings
Financial Reporting10.01 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
22% above category average
Kareo Medical Billing
-
Ratings
Rule-based scheduling10.01 Ratings00 Ratings
Multi-location support10.01 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
29% above category average
Kareo Medical Billing
-
Ratings
Integration with other EMR and PM systems10.01 Ratings00 Ratings
Customization10.01 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
17% above category average
Kareo Medical Billing
-
Ratings
HIPAA compliance10.01 Ratings00 Ratings
Role-based permission levels10.01 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
24% above category average
Kareo Medical Billing
-
Ratings
Multi-office / multi-physician capabilities10.01 Ratings00 Ratings
Best Alternatives
DuxWare Practice ManagementKareo Medical Billing
Small Businesses
athenaClinicals
athenaClinicals
Score 7.2 out of 10
Insync Healthcare Solutions
Insync Healthcare Solutions
Score 7.6 out of 10
Medium-sized Companies
ClearCare
ClearCare
Score 8.8 out of 10
CareLogic EHR, by Qualifacts
CareLogic EHR, by Qualifacts
Score 8.6 out of 10
Enterprises
Allscripts Professional EHR
Allscripts Professional EHR
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
DuxWare Practice ManagementKareo Medical Billing
Likelihood to Recommend
10.0
(1 ratings)
1.0
(8 ratings)
User Testimonials
DuxWare Practice ManagementKareo Medical Billing
Likelihood to Recommend
DuxWare
Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
Read full review
Kareo
In my experience, problems with them adding incorrect fees to pad their bills coupled with their unethical business practices such as locking you out from accessing your EMR at the drop of a hat prevent me from recommending Kareo to any practice. Reliability is paramount. Kareo's use of unethical business practices (locking you out from your EMR or disabling your EMR all together) can result in a physician being sanctioned by the medical board (inappropriate medical record keeping) or financially destroy a small practice leaving them with NO ACCESS to their ERAs/patient billing accounts etc leads me to NOT reccomend their products or doing business with them.
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Pros
DuxWare
No answers on this topic
Kareo
  • Kareo stays up to date on insurance changes which allow for smooth transitions.
  • Kareo asks for feedback and has a place to go and request changes or additions that would make our job easier.
  • I love that you can submit a help ticket or call, if you prefer, with any questions or problems that you may have. They are always very prompt with their follow up.
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Cons
DuxWare
No answers on this topic
Kareo
  • I've spent hours on the phone discussing various issues with regards to data variance between two different source documents within the software. At one point, I could not reconcile the A/R balance on one of the dashboards to the A/R balance pulled from the Excel add-in. Unfortunately, their support teams were not able to help out with this.
  • The Excel add-in falls short in a few key areas. Specifically, they do not provide a simple method of joining data fields from the "charges," "payments," and "transactions" tables. One is left to attempt to join the data sets via VLOOKUP or INDEX(MATCH).
  • At times, we have had issues with the API providing information that would not tie out to figures reported elsewhere within the software. Unfortunately, their support teams were not able to help out with this.
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Alternatives Considered
DuxWare
The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
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Kareo
We are much happier with Kareo than Compulink. The software as a service makes it easy to manage claims from multiple locations when I cannot be on site. The reports and all other aspects I have mentioned as distinct to Kareo. We had a very hard time tracking things with Compulink.
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Return on Investment
DuxWare
No answers on this topic
Kareo
  • Kareo had an overall low return on investment.
  • Despite the software being active at our company, we were forced to transition to a different solution within 6-months of implementation.
  • The time spent attempting to reconcile the system to itself was rather wasteful.
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ScreenShots