What users are saying about
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Top Rated
40 Ratings
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Top Rated
122 Ratings

Dynamic Yield

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Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Monetate

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Top Rated
122 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Likelihood to Recommend

Dynamic Yield

It is well suited for A/B testing and personalisation. The product recommendation algorithms are varied and intelligent. They grow smarter over time which optimises the conversion opportunities we have with our customers. Great to use for splitting traffic and serving different variations. Additionally, the multi-campaign touch tool is a great way to build out the customer journey and test multiple experiences.
No photo available

Monetate

Monetate is great if you're looking to create content that's targeted to specific people or places. We have done this before on occasion and have targeted different images based on customer history with us. We have also used this many times in testing between new and returning customers. Monetate is also great for creating quick website experience changes and seeing how they affect users.
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Pros

Dynamic Yield

  • The many design templates we can choose, it really saves time for our graphics designer.
  • The ease of reading information on dashboard and reports.
  • All our problems are addressed, from increasing newsletter subscribers to personalizing the product selection.
Stephanie Erlita Arifin profile photo

Monetate

  • Monetate's knowledge base has been so helpful! Before I send an email to our rep, I always search the knowledge base first and most answers you'll find there!
  • During implementation, there are detailed check-lists on next steps. Being the project leader I found this extremely helpful. Mostly because it was easy to delegate items to the team and everyone was held responsible for their part of the implementation timeline.
  • Monetate provides training modules to get you familiar with setting up Experiences prior to a formal training. We all found this helpful because we had came to formal training with questions about specific use cases.
  • Once you get in the UI it's extremely easy to navigate - this was something we were really excited about. We wanted the UI to be business user friendly and it completely met our expectations.
No photo available

Cons

Dynamic Yield

  • Integrating newsletter (MailChimp in particular) API to DY can use a little bit more guidance.
  • Some currency functions (ours is Indonesian Rupiah) does not work properly.
  • Product recommendations section for 'similarity : needs to address the fact that they cannot accept multi-categories of each product. e.g. a shirt can be categorized as a 'top' category but will also fit into 'vacation wear', 'sale', etc.
Stephanie Erlita Arifin profile photo

Monetate

  • Some of their provided widgets aren't made with speed in mind, which critical in these increasingly mobile based days. For example, we had a recommendation carousel at the bottom of the homepage with 5 starting images (screen width allowing) that by default populated 8 pages of products--40 images total. It loaded them immediately as part of page load. It should wait until the widget scrolls into view, or the 'more' arrow is tapped.
  • Their staffing seems to be in some upheaval currently. We had one great CSM for a long time, but now in the last year we've had at least 3 different ones (I can't even remember them all), some for as little as a month.
  • Placing a widget on a page at any point other than immediately (such as only after scrolling a certain distance, or inside an opened modal) is extremely difficult currently.
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Likelihood to Renew

Dynamic Yield

Dynamic Yield 8.6
Based on 3 answers
implementation took a long time but also, DY has really proven that they are transforming and adapting their platform to be more user friendly and the right technology choice for their brand or company
Lanie DePasquale profile photo

Monetate

Monetate 8.2
Based on 24 answers
We have been using Monetate for almost 3 years now. The support is always available and they try to really understand the campaigns you are trying to create to find the best possible solutions to your issues.
Justin Liu profile photo

Usability

Dynamic Yield

No score
No answers yet
No answers on this topic

Monetate

Monetate 7.7
Based on 15 answers
The fact that the multiple members of team uses it almost daily and has dozens of campaigns going says it all
Parker Block profile photo

Support

Dynamic Yield

No score
No answers yet
No answers on this topic

Monetate

Monetate 8.2
Based on 15 answers
Very responsive and proactive support team. There never seems to be a bandwidth issue on their end to address our questions or issues.
Parker Block profile photo

Implementation

Dynamic Yield

No score
No answers yet
No answers on this topic

Monetate

Monetate 8.5
Based on 3 answers
Make sure that your feeds into Monetate are thoroughly QA'd
Parker Block profile photo

Alternatives Considered

Dynamic Yield

We chose Dynamic Yield because of its vast capabilities and dedicated support team
Lanie DePasquale profile photo

Monetate

Monetate is more flexible than Adobe with a much better UI for testing and targeting. It is more cost effective than Certona, and gets higher average order lift than MyBuys for product recommendations.
Parker Block profile photo

Return on Investment

Dynamic Yield

  • Conversion rate optimization
Lanie DePasquale profile photo

Monetate

  • Was able to test and target new types of marketing placements, messages and offers to increase customer click-through rates and conversion.
Michael Silva profile photo

Pricing Details

Dynamic Yield

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Monetate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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