Dynatrace vs. ExtraHop Performance Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 8.5 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.N/A
ExtraHop Performance Platform
Score 8.4 out of 10
N/A
ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.
$5.04
Per Hour
Pricing
DynatraceExtraHop Performance Platform
Editions & Modules
No answers on this topic
X- Small
$5.04
Per Hour
Small
$12.34
Per Hour
Medium
$18.76
Per Hour
Offerings
Pricing Offerings
DynatraceExtraHop Performance Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DynatraceExtraHop Performance Platform
Considered Both Products
Dynatrace
Chose Dynatrace
Our daily operations drive is Dynatrace. We feed all of our other monitoring through Dynatrace.
Chose Dynatrace
Dynatrace has a more intuitive interface and a plethora of metrics to dashboard with. They have excellent customer support and Dynatrace seemed the least invasive of the APMs we tested on hooking into our .net apps.
ExtraHop Performance Platform
Chose ExtraHop Performance Platform
Actually Extrahop and Dynatrace they are quite similar, actually we have both of them being used in my business organization. I have found Extrahop had local technical support available in my city so made it a bit easy to communicate and seek for support if we met any problem …
Top Pros
Top Cons
Best Alternatives
DynatraceExtraHop Performance Platform
Small Businesses
InfluxDB
InfluxDB
Score 8.3 out of 10

No answers on this topic

Medium-sized Companies
GitLab
GitLab
Score 9.0 out of 10
Splunk Enterprise
Splunk Enterprise
Score 8.7 out of 10
Enterprises
GitLab
GitLab
Score 9.0 out of 10
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Score 8.7 out of 10
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User Ratings
DynatraceExtraHop Performance Platform
Likelihood to Recommend
9.7
(340 ratings)
9.0
(6 ratings)
Likelihood to Renew
8.6
(12 ratings)
-
(0 ratings)
Usability
8.4
(9 ratings)
-
(0 ratings)
Availability
8.2
(2 ratings)
-
(0 ratings)
Performance
7.3
(2 ratings)
-
(0 ratings)
Support Rating
8.2
(402 ratings)
9.0
(2 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.9
(24 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
DynatraceExtraHop Performance Platform
Likelihood to Recommend
Dynatrace LLC
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
Read full review
ExtraHop
One very big use is the ability to resolve performance issues. One example used was with the performance of sql issues. ExtraHop [Performance Platform] gave us the packet tracing ability to see the database was being queried incorrectly. A programmer has written a query that would bring the database information local and one the queries instead of allowing the sql server itself to do the work and push out the information.
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Pros
Dynatrace LLC
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
Read full review
ExtraHop
  • It is very good at making it easy to find root cause for app issues.
  • It provides very good stats, graphs, and diagrams of IT utilization.
Read full review
Cons
Dynatrace LLC
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
Read full review
ExtraHop
  • Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.
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Likelihood to Renew
Dynatrace LLC
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
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ExtraHop
No answers on this topic
Usability
Dynatrace LLC
I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
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ExtraHop
No answers on this topic
Reliability and Availability
Dynatrace LLC
Our environment, it never goes down therefore is always available.
Read full review
ExtraHop
No answers on this topic
Performance
Dynatrace LLC
We have not seen where it does slow down an application.
Read full review
ExtraHop
No answers on this topic
Support Rating
Dynatrace LLC
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
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ExtraHop
Documentation could be a lot better. Tech support is outstanding.
Read full review
In-Person Training
Dynatrace LLC
We did both online and in house training - they used our system so it made more sense.
Read full review
ExtraHop
No answers on this topic
Online Training
Dynatrace LLC
The training was done on our time and with our system.
Read full review
ExtraHop
No answers on this topic
Implementation Rating
Dynatrace LLC
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
Read full review
ExtraHop
No answers on this topic
Alternatives Considered
Dynatrace LLC
Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
Read full review
ExtraHop
We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on devices throughout our enterprise.
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Scalability
Dynatrace LLC
Dynatrace can be used to monitor may software tools
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ExtraHop
No answers on this topic
Return on Investment
Dynatrace LLC
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
Read full review
ExtraHop
  • Accelerated root cause analysis
  • Cut out time passing the hot potato, focused time on resolution
  • It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
  • Enables early warning and visibility, prompts action before a system goes down
Read full review
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