What users are saying about
15 Ratings
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Top Rated
114 Ratings
15 Ratings
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Score 9 out of 100

Litmus

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Top Rated
114 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Email on Acid

Great for use during the QA process prior to launching new email marketing campaigns to identify inboxing issues, spam red flags, and inconsistent design across ESPs prior to sending. Not so great for creating emails - better suited for testing them as EOA doesn't integrate with marketing automation platforms, so you'd be doing double work.
Anonymous | TrustRadius Reviewer

Litmus

After using some other email testing services, I've found Litmus to be the most robust tool with the most features. Beyond providing a good product, they provide excellent support, maintain an involved community of email marketing professionals, and provide industry-leading information in their blog and free webinars. Litmus is best suited for organizations needing to efficiently turn custom coded email campaigns or companies that have many different email templates. If your organization is only sending a monthly newsletter and your template is well tested, Litmus may be overkill for your needs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Email on Acid
10.0
Litmus
5.0
Mobile optimization
Email on Acid
10.0
Litmus
8.5
Email deliverability reporting
Email on Acid
10.0
Litmus
7.6
WYSIWYG email editor
Email on Acid
Litmus
5.3
Dynamic content
Email on Acid
Litmus
6.0
Ability to test dynamic content
Email on Acid
Litmus
7.0
Landing pages
Email on Acid
Litmus
4.2
A/B testing
Email on Acid
Litmus
3.2
List management
Email on Acid
Litmus
2.3
Triggered drip sequences
Email on Acid
Litmus
1.0

Reporting & Analytics

Email on Acid
8.0
Litmus
6.8
Dashboards
Email on Acid
8.0
Litmus
6.7
Standard reports
Email on Acid
Litmus
7.9
Custom reports
Email on Acid
Litmus
5.7

Pre-Send Testing

Email on Acid
Litmus
9.0
URL Validation
Email on Acid
Litmus
9.1
Link Tracking
Email on Acid
Litmus
8.1
Spam Testing
Email on Acid
Litmus
9.3
Email Previews
Email on Acid
Litmus
9.5

Pros

Email on Acid

  • Great intelligent HTML editor
  • Great inbox preview rendering
  • Excellent customer support
Anonymous | TrustRadius Reviewer

Litmus

  • Inbox renders are the prime reason I use Litmus, I am confident they represent reality.
  • Litmus helps legitimize the struggles of every email developer.
  • Litmus makes it very easy to share results, whether they are inbox renders or email analytics, with my entire team.
Anonymous | TrustRadius Reviewer

Cons

Email on Acid

  • The name "Email on Acid" was a tough sell with my manager. She would hear it, laugh and not take it seriously.
  • The tool itself is one of the best so its hard to say something bad about it.
Anonymous | TrustRadius Reviewer

Litmus

  • I very much like using Litmus Builder, however, I have recently had issues with it taking a very long time to load from Checklist to Builder, and also very long wait times for giving links to share with other developers.
  • I'd like to see more up-to-date devices offered for Android and Gmail for Android - such as the more recent Galaxy versions offered by Samsung.
  • It would be great to see an actual support ticket when submitting to litmus in order to more easily communicate any issues that may have developed since submitting that ticket.
Samantha Brady | TrustRadius Reviewer

Likelihood to Renew

Email on Acid

No score
No answers yet
No answers on this topic

Litmus

Litmus 7.7
Based on 2 answers
I will always like to continue using Litmus because of the features it offers. Always very easy to use and excellent results in terms of testing emails
Anonymous | TrustRadius Reviewer

Usability

Email on Acid

No score
No answers yet
No answers on this topic

Litmus

Litmus 8.6
Based on 4 answers
Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
Yosa Addiss | TrustRadius Reviewer

Reliability and Availability

Email on Acid

No score
No answers yet
No answers on this topic

Litmus

Litmus 8.2
Based on 2 answers
I rarely encounter any issues like that.
Anonymous | TrustRadius Reviewer

In-Person Training

Email on Acid

No score
No answers yet
No answers on this topic

Litmus

Litmus 8.2
Based on 1 answer
It was very informative one on one session for me. I was able to use Litmus without any issues.
Anonymous | TrustRadius Reviewer

Online Training

Email on Acid

No score
No answers yet
No answers on this topic

Litmus

Litmus 7.3
Based on 1 answer
It has all the required information.
Anonymous | TrustRadius Reviewer

Implementation Rating

Email on Acid

No score
No answers yet
No answers on this topic

Litmus

Litmus 8.2
Based on 4 answers
Atleat one members in every team should have access to it and should be able to integrate it when required.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Email on Acid

Ultimately, we chose Email on Acid because it provided exactly what we needed at a great price point. Litmus was another great option, but a bit more robust and expensive than what we were currently looking for
Anonymous | TrustRadius Reviewer

Litmus

The only other email rendering services I have tried is the Email on Acid integration built into Sailthru. It was a stripped-down version of the EoA platform and was difficult to navigate. At that point, I had used Litmus for nearly three years and did not have much trust in the EoA integration when I saw some rendering disparities.
Anonymous | TrustRadius Reviewer

Return on Investment

Email on Acid

  • We could not create our beautiful custom templates without Email on Acid.
  • The value of the product is clear, everytime we send an email.
Anonymous | TrustRadius Reviewer

Litmus

  • The price is absolutely worth the investment. We have seen increased engagement with emails (e.g., the heat map 'lights up' in more areas, a lower unsubscribe rate, and users scrolling further down the email) and the back-and-forth between me (the creator), and my testing team has been minimized because I can catch issues before sending out the email to be tested. It significantly reduces the time it takes to create, test, and schedule an email.
  • While the webinars are free, they cost time. And they're almost always worth it, even if they're just on in the background. The State of Email content they generate - and offer FOR FREE (it's a LOT of data they're giving you for free) - is an amazing side bonus. They offer a ton of email productivity tips and really helpful content. And again, for free!
  • Although I haven't really mentioned this in previous sections, the Builder tool is sometimes really useful to code in also. I generally preferred Sublime Text , but lately I've been using the Builder tool instead, as it allows you to see your code changes in real time (vs loading up previews each time). Then you can save it and preview across all devices. It's a huge time saver in that sense as well.
Steffany Winkelmann | TrustRadius Reviewer

Screenshots

Pricing Details

Email on Acid

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Email on Acid Editions & Modules

Edition
The Basics$861
Premium$1321
Professional$4991
  1. month
Additional Pricing Details
Save 15% on the monthly cost when billed annually!

Litmus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Litmus Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Email on Acid
10.0
Litmus
8.4

Likelihood to Renew

Email on Acid
Litmus
7.7

Usability

Email on Acid
Litmus
8.6

Reliability and Availability

Email on Acid
Litmus
8.2

Performance

Email on Acid
Litmus
8.2

In-Person Training

Email on Acid
Litmus
8.2

Online Training

Email on Acid
Litmus
7.3

Implementation Rating

Email on Acid
Litmus
8.2

Scalability

Email on Acid
Litmus
7.3

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