What users are saying about
15 Ratings
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Based on 15 reviews and ratings
Litmus
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Top Rated
114 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 114 reviews and ratings
Likelihood to Recommend
Email on Acid
Great for use during the QA process prior to launching new email marketing campaigns to identify inboxing issues, spam red flags, and inconsistent design across ESPs prior to sending. Not so great for creating emails - better suited for testing them as EOA doesn't integrate with marketing automation platforms, so you'd be doing double work.

Verified User
Manager in Marketing
Information Technology and Services Company, 501-1000 employeesLitmus
After using some other email testing services, I've found Litmus to be the most robust tool with the most features. Beyond providing a good product, they provide excellent support, maintain an involved community of email marketing professionals, and provide industry-leading information in their blog and free webinars. Litmus is best suited for organizations needing to efficiently turn custom coded email campaigns or companies that have many different email templates. If your organization is only sending a monthly newsletter and your template is well tested, Litmus may be overkill for your needs.

Verified User
Technician in Marketing
Philanthropy Company, 1001-5000 employeesFeature Rating Comparison
Email & Online Marketing
Email on Acid
10.0
Litmus
5.0
Mobile optimization
Email on Acid
10.0
Litmus
8.5
Email deliverability reporting
Email on Acid
10.0
Litmus
7.6
WYSIWYG email editor
Email on Acid
—
Litmus
5.3
Dynamic content
Email on Acid
—
Litmus
6.0
Ability to test dynamic content
Email on Acid
—
Litmus
7.0
Landing pages
Email on Acid
—
Litmus
4.2
A/B testing
Email on Acid
—
Litmus
3.2
List management
Email on Acid
—
Litmus
2.3
Triggered drip sequences
Email on Acid
—
Litmus
1.0
Reporting & Analytics
Email on Acid
8.0
Litmus
6.8
Dashboards
Email on Acid
8.0
Litmus
6.7
Standard reports
Email on Acid
—
Litmus
7.9
Custom reports
Email on Acid
—
Litmus
5.7
Pre-Send Testing
Email on Acid
—
Litmus
9.0
URL Validation
Email on Acid
—
Litmus
9.1
Link Tracking
Email on Acid
—
Litmus
8.1
Spam Testing
Email on Acid
—
Litmus
9.3
Email Previews
Email on Acid
—
Litmus
9.5
Pros
Email on Acid
- Great intelligent HTML editor
- Great inbox preview rendering
- Excellent customer support

Verified User
Partner in Marketing
Internet Company, 1-10 employeesLitmus
- Inbox renders are the prime reason I use Litmus, I am confident they represent reality.
- Litmus helps legitimize the struggles of every email developer.
- Litmus makes it very easy to share results, whether they are inbox renders or email analytics, with my entire team.

Verified User
Professional in Other
Financial Services Company, 51-200 employeesCons
Email on Acid
- The name "Email on Acid" was a tough sell with my manager. She would hear it, laugh and not take it seriously.
- The tool itself is one of the best so its hard to say something bad about it.

Verified User
Strategist in Marketing
Human Resources Company, 10,001+ employeesLitmus
- I very much like using Litmus Builder, however, I have recently had issues with it taking a very long time to load from Checklist to Builder, and also very long wait times for giving links to share with other developers.
- I'd like to see more up-to-date devices offered for Android and Gmail for Android - such as the more recent Galaxy versions offered by Samsung.
- It would be great to see an actual support ticket when submitting to litmus in order to more easily communicate any issues that may have developed since submitting that ticket.
Email Developer
MerkleMarketing & Advertising, 1001-5000 employees
Likelihood to Renew
Email on Acid
No score
No answers yet
No answers on this topic
Litmus
Litmus 7.7
Based on 2 answers
I will always like to continue using Litmus because of the features it offers. Always very easy to use and excellent results in terms of testing emails

Verified User
Consultant in Information Technology
Banking Company, 5001-10,000 employeesUsability
Email on Acid
No score
No answers yet
No answers on this topic
Litmus
Litmus 8.6
Based on 4 answers
Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
Digital Marketing Manager
MCH Strategic DataManagement Consulting, 51-200 employees
Reliability and Availability
Email on Acid
No score
No answers yet
No answers on this topic
Litmus
Litmus 8.2
Based on 2 answers
I rarely encounter any issues like that.

Verified User
Consultant in Information Technology
Banking Company, 5001-10,000 employeesIn-Person Training
Email on Acid
No score
No answers yet
No answers on this topic
Litmus
Litmus 8.2
Based on 1 answer
It was very informative one on one session for me. I was able to use Litmus without any issues.

Verified User
Consultant in Information Technology
Banking Company, 5001-10,000 employeesOnline Training
Email on Acid
No score
No answers yet
No answers on this topic
Litmus
Litmus 7.3
Based on 1 answer
It has all the required information.

Verified User
Consultant in Information Technology
Banking Company, 5001-10,000 employeesImplementation Rating
Email on Acid
No score
No answers yet
No answers on this topic
Litmus
Litmus 8.2
Based on 4 answers
Atleat one members in every team should have access to it and should be able to integrate it when required.

Verified User
Consultant in Information Technology
Banking Company, 5001-10,000 employeesAlternatives Considered
Email on Acid
Ultimately, we chose Email on Acid because it provided exactly what we needed at a great price point. Litmus was another great option, but a bit more robust and expensive than what we were currently looking for

Verified User
Manager in Marketing
Information Technology and Services Company, 501-1000 employeesLitmus
The only other email rendering services I have tried is the Email on Acid integration built into Sailthru. It was a stripped-down version of the EoA platform and was difficult to navigate. At that point, I had used Litmus for nearly three years and did not have much trust in the EoA integration when I saw some rendering disparities.

Verified User
Employee in Marketing
Consumer Services Company, 1001-5000 employeesReturn on Investment
Email on Acid
- We could not create our beautiful custom templates without Email on Acid.
- The value of the product is clear, everytime we send an email.

Verified User
Partner in Marketing
Internet Company, 1-10 employeesLitmus
- The price is absolutely worth the investment. We have seen increased engagement with emails (e.g., the heat map 'lights up' in more areas, a lower unsubscribe rate, and users scrolling further down the email) and the back-and-forth between me (the creator), and my testing team has been minimized because I can catch issues before sending out the email to be tested. It significantly reduces the time it takes to create, test, and schedule an email.
- While the webinars are free, they cost time. And they're almost always worth it, even if they're just on in the background. The State of Email content they generate - and offer FOR FREE (it's a LOT of data they're giving you for free) - is an amazing side bonus. They offer a ton of email productivity tips and really helpful content. And again, for free!
- Although I haven't really mentioned this in previous sections, the Builder tool is sometimes really useful to code in also. I generally preferred Sublime Text , but lately I've been using the Builder tool instead, as it allows you to see your code changes in real time (vs loading up previews each time). Then you can save it and preview across all devices. It's a huge time saver in that sense as well.
Email Marketing Analyst
PositecMarketing and Advertising, 51-200 employees
Screenshots
Pricing Details
Email on Acid
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Email on Acid Editions & Modules
Edition
The Basics | $861 |
---|---|
Premium | $1321 |
Professional | $4991 |
- month
Additional Pricing Details
Save 15% on the monthly cost when billed annually!Litmus
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Litmus Editions & Modules
—