eMaint CMMS vs. MicroMain

eMaint is well suited to larger facilities with dedicated scheduler/planners. Learning to navigate the database and create reports requires a dedicated resource. Part-time users often forget the process for entering data and navigating the database. In smaller organizations where multiple users enter assets, planned maintenance (PM) tasks and vendors, keeping standardization in the system formatting was difficult.

Incentivized

Overall, MicroMain has lots of features and flexible to use as an integration solution in the company. There are some area need improvement. MicroMain support has fast response time and is always helpful when we have issues. The workaround will be suggested for any problems we have. Their development team always find improvement and listen to their client voices to make their CMMS a better solution.

Incentivized

• We like that eMaint is highly configurable. You can customize fields to meet your needs
• You can store and track documents and photos assigned to your assets
• You can run custom reports.
• Great customer service

Incentivized

• The design is flexible to set up assets hierarchy.
• PMWO is easy to set up.
• Can manage multiple sites and locations.
• Can manage projects within MicroMain

Incentivized

• Functionality not delivered as promised - on usage of tab.
• QR code functionality.
• Friction between implementation team and marketing team that sold this to us.

Incentivized

• The spec sheet is difficult to set and attach to PMWO.
• Inspection cannot be grouped and is difficult to categorize and assign to each PMWO based on the asset type.
• Part inventory is subtracted only when WO is closed. It should be subtracted as soon as it's reserved by WO or PMWO. This cause the inaccuracy of the number of parts available in stock.

Incentivized

Customer support was always readily available, even when natural disasters were taking place.

Incentivized

eMaint was by far most the most comprehensive and customizable solution we looked at. The eMaint team was also extremely responsive and available during the selection process. The product training and conferences were very helpful for new user orientation and best practice learning. The customizable reports also allowed us to provide data to management in an easy to digest format

Incentivized

MicroMain has more features and more flexible to use. Multiple locations are allowed. Parts inventory can be set up easily. Asset hierarchy can be easy to manage. Software can be centralized and standardized across departments within the company. We currently use it for multiple product lines across departments and facility maintenance. Overall, it's easy to implement and streamline throughout the company.

Incentivized

• We easily track service events over multiple locations so we are able to save on costs
• Able to run asset lists for inspections
• Able to keep up with contracts' renewals and service costs

Incentivized

• MicroMain helps move from paper-based to paperless system.
• MicroMain helps reduce 1000+ hours per year for technician on administration work and the technician can focus on their real work in production.
• Their paperless system saves 2000+ paper sheets per year used to print PMWO, WO and Spec sheet.
• Parts inventory is closed to real-time which helps PO processing to be more effective.

Incentivized