EngageBay vs. Pipedrive

EngageBay

Pipedrive

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
EngageBay	Score 7.0 out of 10	N/A	EngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…	$0 per month per user
Pipedrive	Score 8.5 out of 10	N/A	Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.	$24 per month per seat

Pricing

EngageBay

Pipedrive

Editions & Modules

FREE: $0
per month per user
BASIC: $12.74
per month per user
GROWTH: $42.49
per month per user
PRO: $84.99
per month per user

Essential: $24
per month per seat
Advanced: $49
per month per seat
Professional: $69
per month per seat
Power: $79
per month per seat
Enterprise: $129
per month per seat

Offerings

Pricing Offerings
EngageBay	Pipedrive
Free Trial
No	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Monthly plans are available. The Essentials monthly plan at $24 per month.

More Pricing Information

Community Pulse
	EngageBay	Pipedrive
Considered Both Products	EngageBay Verified User Anonymous Chose EngageBay Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to … Incentivized Helpful?	Pipedrive Verified User Anonymous Chose Pipedrive Salesforce is more complex, visually Pipedrive is easier to look at at a glance to see where your opportunities fall in the stages in your funnel; whereas salesforce is not as visually appealing. Pipedrive is better for smaller businesses and more price effective than some of … Incentivized Helpful? Aviva Rosman Co-Founder and COO Chose Pipedrive Hubspot is more complex with more functionality, Pipedrive is easier and more straightforward to use. Incentivized Helpful? Verified User Anonymous Chose Pipedrive Much easier setup and use on basic level. Incentivized Helpful? Verified User Anonymous Chose Pipedrive The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow … Incentivized Helpful? Verified User Anonymous Chose Pipedrive Asana is much better for task management and to-do lists. Also, it has a great calendar feature. Incentivized Helpful? Adam Tuchscherer Sales/Finance Exec Chose Pipedrive Overall compared to SFDC and other CRM tools Pipedrive stacks up very well when it comes to ease of use and usability. It needs a bit better more robust reporting compared to some of the other tools. But for the cost and value provides I'd rank Pipedrive very highly in … Incentivized Helpful? Verified User Anonymous Chose Pipedrive Pipedrive has a simpler interface and focuses on sales initiatives rather than digital marketing efforts which is something that our sales team needs. Pipedrive offers a good level of flexibility when it comes to customizations and they are always open to adding new features. Incentivized Helpful? Adil Khan Robin Front-end Developer\| Team Lead Chose Pipedrive Pipedrive has an excellent UI, email tracking features, and the ability to display contact information and notes about each individual. It allows us to integrate other systems with a high degree of automation, which is crucial to our workflow. Easy to pick up and use, with … Incentivized Helpful? Verified User Anonymous Chose Pipedrive We switched from Microsoft Dynamics to Pipedrive because Pipedrive was more cost effective and gave us more control over the custom fields we could make that applied directly to our company. It also was a much easier software to navigate and the sales team was using it a lot … Incentivized Helpful? WO Weronika Oesterreicher Account Director Chose Pipedrive Pipedrive's integrations are so much better. Pipedrive has a much better user interface, the email tracking functionality is very handy, Pipedrive has a better interface in displaying people's contact details and our notes on them, and most importantly, Pipedrive allows us to … Incentivized Helpful? Verified User Anonymous Chose Pipedrive It is easier to use and more specific. I think HubSpot has a lot and can be overwhelming or confusing at the start. It is cheaper, and the automation is easier to configure. I think it is a better option to start with Pipedrive software. Try it and check for yourself. Incentivized Helpful? Mark Rueckert Sales Director Chose Pipedrive Pipedrive is less complex and far more affordable. It is missing some of the marketing tools (email marketing, adspend tracking, etc.) But for a small team this tool is far superior. It cuts out the fluff and focuses on helping you manage a pipeline. And the cost is a million … Incentivized Helpful? Verified User Anonymous Chose Pipedrive Better integrations, dashboards, reporting, and tasks Incentivized Helpful? Jack Mattheus Human Resources Management Chose Pipedrive The difference between this CMR software and similar ones is that Pipedrive is much more complete in terms of features that can be exercised in different job roles such as consulting, human resources management and marketing. Incentivized Helpful? Verified User Anonymous Chose Pipedrive Capsule CRM Incentivized Helpful? Verified User Anonymous Chose Pipedrive Pipeline Deals - prior to Pipedrive we tested Pipeline Deals. these two products are similar as in they are made for small/mid-sized businesses. We felt that Pipedrive was more intuitive and easier for our companies needs. The deal tracking was a real decision-maker for us. … Incentivized Helpful? Verified User Anonymous Chose Pipedrive I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back … Incentivized Helpful? Verified User Anonymous Chose Pipedrive Pipedrive is much more intuitive, fast, easy to understand and to keep tracking, BUT, it's not as customizable, as good for marketing automation, it doesn't use AI. Salesforce was the most customizable CRM I ever used, that was amazing, we could adapt to every business, but the … Incentivized Helpful? Verified User Anonymous Chose Pipedrive I have not used products similar to Pipedrive. Incentivized Helpful? ER Edgar Romero Director of Sales Chose Pipedrive Pipedrive stands ahead of SugarCRM in its ease of use, its simplicity and zero overhead information that is not needed in order to manage your leads. Pipedrive is our preferred tool since it has everything you would really need is a pretty simple, clean, and easy to use and … Incentivized Helpful? Verified User Anonymous Chose Pipedrive Pipedrive was being used by a sister company and recommended. Not sure how a one on one trial would go. I like Outlook for email and Pipedrive is weak when synching with Outlook Incentivized Helpful? TB Timothy Berman Innovation Manager Chose Pipedrive Pipedrive is extremely lightweight, but extremely powerful as you get deeper into it. My 61 year old father will use it, when he won't even use email on desktop. Pipedrive is inexpensive and easy to adopt. It's also easy to adapt, adding custom fields, deal stages, and other … Incentivized Helpful? Stephen Steinberg Founder Chose Pipedrive Pipedrive is extremely simple with the pipeline management, but more time-consuming than necessary for even simpler tasks like browsing through contacts or organizations, and especially making changes to those contacts or organizations. If they were able to make it so that you … Incentivized Helpful? Brett Eskelson VP of Sales Chose Pipedrive Pipedrive is nowhere near as capable as Salesforce, but it's also much easier to manage. I think of Pipedrive as a simple version CRM that is good for managing inbound lead's interests in an organized way. When you have a larger sales structure with different components and … Incentivized Helpful? SM Shannon McNamara Digital Marketing Chose Pipedrive Pipedrive was the best option for our company because the price is right for a small company! Before Pipedrive, we were just tracking sales in excel spreadsheets, and Pipedrive I believe is the next best step if you want to graduate from spreadsheets, but not take your company … Incentivized Helpful?

Features

EngageBay

Pipedrive

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	EngageBay 8.2 Ratings 4% above category average	Pipedrive 7.9 Ratings 1% above category average
Customer data management / contact management	10.00 Ratings	8.70 Ratings
Workflow management	10.00 Ratings	7.70 Ratings
Opportunity management	8.00 Ratings	8.30 Ratings
Integration with email client (e.g., Outlook or Gmail)	5.00 Ratings	8.70 Ratings
Contract management	8.00 Ratings	8.30 Ratings
Interaction tracking	8.00 Ratings	8.50 Ratings
Territory management	00 Ratings	6.50 Ratings
Quote & order management	00 Ratings	7.30 Ratings
Channel / partner relationship management	00 Ratings	7.10 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	EngageBay 8.5 Ratings 10% above category average	Pipedrive 2.9 Ratings 91% below category average
Case management	7.00 Ratings	4.70 Ratings
Help desk management	10.00 Ratings	3.10 Ratings
Call center management	00 Ratings	1.10 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	EngageBay 10.0 Ratings 25% above category average	Pipedrive 7.5 Ratings 3% below category average
Lead management	10.00 Ratings	7.50 Ratings
Email marketing	10.00 Ratings	7.60 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	EngageBay 9.0 Ratings 15% above category average	Pipedrive 6.7 Ratings 14% below category average
Task management	10.00 Ratings	7.80 Ratings
Billing and invoicing management	8.00 Ratings	4.10 Ratings
Reporting	9.00 Ratings	8.10 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	EngageBay 7.5 Ratings 2% below category average	Pipedrive 7.8 Ratings 2% above category average
Pipeline visualization	8.00 Ratings	8.20 Ratings
Customizable reports	7.00 Ratings	7.50 Ratings
Forecasting	00 Ratings	7.70 Ratings

Customization

Comparison of Customization features of Product A and Product B
	EngageBay 7.5 Ratings 2% below category average	Pipedrive 6.4 Ratings 18% below category average
Custom fields	10.00 Ratings	8.50 Ratings
Scripting environment	5.00 Ratings	1.00 Ratings
Custom objects	00 Ratings	8.40 Ratings
API for custom integration	00 Ratings	7.60 Ratings

Security

Comparison of Security features of Product A and Product B
	EngageBay 10.0 Ratings 17% above category average	Pipedrive 6.7 Ratings 23% below category average
Single sign-on capability	10.00 Ratings	6.10 Ratings
Role-based user permissions	10.00 Ratings	7.20 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	EngageBay 9.0 Ratings 18% above category average	Pipedrive 3.6 Ratings 71% below category average
Marketing automation	10.00 Ratings	3.60 Ratings
Compensation management	8.00 Ratings	3.50 Ratings

Platform

Comparison of Platform features of Product A and Product B
	EngageBay 5.0 Ratings 42% below category average	Pipedrive 8.2 Ratings 7% above category average
Mobile access	5.00 Ratings	8.20 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	EngageBay - Ratings	Pipedrive 1.1 Ratings 149% below category average
Social data	00 Ratings	1.10 Ratings
Social engagement	00 Ratings	1.10 Ratings

Best Alternatives
	EngageBay	Pipedrive
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
Enterprises	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	EngageBay	Pipedrive
Likelihood to Recommend	10.0 (0 ratings)	8.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.0 (0 ratings)
Usability	10.0 (0 ratings)	9.0 (0 ratings)
Availability	- (0 ratings)	8.2 (0 ratings)
Support Rating	10.0 (0 ratings)	8.5 (0 ratings)
Implementation Rating	- (0 ratings)	8.2 (0 ratings)

User Testimonials
	EngageBay	Pipedrive
Likelihood to Recommend	I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer. Incentivized Verified User Anonymous Read full review	Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes. Incentivized Adil Khan Robin Front-end Developer\| Team Lead Read full review
Pros	Lead / customer tracking Automated emails Automations Incentivized Verified User Anonymous Read full review	Great visual visibility of the funnel plus easy to drag the deals across the stages The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC) The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed WO Weronika Oesterreicher Account Director Read full review
Cons	Landing pages Livechat feature Lead/customer integration Incentivized Verified User Anonymous Read full review	Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact. Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly. Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it. Incentivized Mark Rueckert Sales Director Read full review
Likelihood to Renew	No answers on this topic	Unless I find something better... Verified User Anonymous Read full review
Usability	EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue. Incentivized Verified User Anonymous Read full review	There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for! Incentivized Verified User Anonymous Read full review
Support Rating	Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service. Incentivized Verified User Anonymous Read full review	Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier. Incentivized Verified User Anonymous Read full review
Implementation Rating	No answers on this topic	Experiment is the only way to start Ed Juline Director of Sales Read full review
Alternatives Considered	Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms. Incentivized Verified User Anonymous Read full review	The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow hands down. Incentivized Verified User Anonymous Read full review
Return on Investment	Improved lead management and helped build lead data by 4-5x in size Helped improve investor base with 100-150% growth in investors by year 1 Generated dozens of calendar invites to call potential investors in first year Incentivized Verified User Anonymous Read full review	Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up) We were able to integrate our calling system easily and get things going on the lead calling aspect. Great multipipeline option where we were able to manage both organisations under one roof. Incentivized Verified User Anonymous Read full review
ScreenShots		Pipedrive Screenshots