Epic EpicCare EMR vs. Aaniie, formerly Smartcare Software

Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.

Incentivized

I am not able to think of a scenario where Smartcare Software is less appropriate. All the scenarios that we use it for are appropriate and well-suited. We are very pleased with its user-friendliness, functionality and versatility and it allows us to function better and more efficiently than we would without it

Incentivized

• One centralized location for medical records review, retrieval, additions/updates, etc.
• User-friendly application.
• Well know in the field, therefore training is easier than with a foreign (unknown) system.

Incentivized

• Scheduling
• Communication
• HR records
• Client information and management
• Notifications and alerts
• Billing and invoicing

Incentivized

• Med Order simplification.
• Easy workflow.
• AI prediction.

Incentivized

• Sometimes takes a long time to load
• GPS not always accurate when recording clock-in location
• Give us the option to show or hide client's phone number from caregiver shift reminder email
• Provide the ability to tell when a message has been seen on the desktop version, just as we can in the app version
• Update tutorials and training videos to keep up with the upgrades

Incentivized

The Company normally responds to most requests. At times, however, the response times are longer than expected.

Incentivized

Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.

Incentivized

There are a lot of software programs out there that do the same or similar things, but we chose Smartcare Software because it was good value for money. All the functionality it offers address the elements of our business that allow us to be more efficient. It is user friendly and the support is prompt and knowledgeable

Incentivized

• I am not up to speed on the ROI for the product.
• The product is average in terms of what it provides our organization.

Incentivized

• Time saved with pre-packaged reports
• Real-time alerts/notifications that allow us to be proactive and not reactive
• HR functions increase productivity and efficiency

Incentivized