Likelihood to Recommend If complex close items need to be done in the correct order or multiple subs, FQ makes it a breeze to track. If your close is simple, or done with only a few people, their system might not be a great benefit. With a team of 20, we need a tool like this to keep everyone on the same page!
Read full review The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our
ERP each day.
Read full review Pros Provides a clear status of the month end close. Allows us to analyze tasks by team member and reassign as needed. It syncs with our ERP Netsuite to ensure balance sheet reconciliations can be tied out directly. It also connects with Slack to notify users of key deadlines and changes in review status for team tasks. Read full review Invoice coding, routing, and approval Complete visibility of all invoices floating around your organization Payment of invoices via numerous methods and multiple currency with just a click of the mouse Captures W9 & W8-BENE information posts all information including a pdf of invoice into your GL/accounting system Read full review Cons A setting to allow for attachments to automatically be opened within the app (Adobe, Excel, etc.) rather than as a separate tab in the browser Some of our tasks are quarterly or annual so assigning a very specific date would be helpful Eliminate the need of "closing" review notes. Once we change the status to Resolved, that should be sufficient. Make Resolved and Closed one and the same Read full review The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it. Read full review Likelihood to Renew It has proven to enhance our procedures with closing. It is an effective tool that I would recommend to create a more efficient closing procedure and get the team more aligned. It increases the accountability among the staff and helps to keep us on task and on time. It is easy to sign into and has reminder emails for tasks that are coming up or late.
Read full review Tipalti developed a workflow us that has improved our efficiency in onboarding vendors and processing payments. They also ensure that we have all the required tax forms from the vendor before a payment goes out.
Read full review Usability FloQast is incredibly intuitive and easy to use. The only reason I don't give it a 10 is that the Flux Analysis feature is not great in terms of getting the information into the system. Once it's in, fantastic! But some work is needed
Read full review The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
Read full review Reliability and Availability We have only noticed a slight slow down in accessing FloQast on a couple of occasions (near the beginning of a month when many people were likely trying to get online to close their books). The issue has always resolved itself with three to five minutes, so it's never been a hinderance.
Read full review Tipalti has always been responsive to our questions and concerns.
Read full review Performance FloQast's performance is great. The pages always load quickly, and reports are completed fast! I've never noticed any slowdown in our ERP from the interface with FloQast.
Read full review No issues here. Generally has been pretty fast.
Read full review Support Rating They are rapid in their response. If they can't immediately offer a solution, they continue to keep in contact with you to let you know where they are in resolving your issues. The staff is friendly & speaks to you in layman's terms, not so high-tech that you can't understand
Read full review Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
Read full review In-Person Training The FloQast team members are just so personable. FloQast has clearly done a great job hiring people who are not just good at what they do, but are also fun to work with! They have placed people in the right roles and the customer benefits from this. I have enjoyed every opportunity I've had to work with a FloQast team member on training.
Read full review Online Training The online training is good. But like all online, pre-recorded training, it is never quite as good as in-person or live training where one can ask questions or get clarification. That said, FloQast has an extensive training library and most of the time, if one finds they need help on a topic, it can be answered by going to the online training and watching appropriate recording.
Read full review Tipalti provides great How to online guide
Read full review Implementation Rating Implementation occured before I started with the company (but despite the instruction to skip the question if I did not participate, the site required I put in a rating in order to move on to the next page)
Read full review Implementation went smooth as we used and tested everything in the sandbox first
Read full review Alternatives Considered We evaluated
BlackLine along with FloQast and ultimately decided to sign up with FloQast. Our team really liked the ability to leverage their existing Excel reconciliation templates that could link to the FloQast user interface. Comparatively, the pre-made reconciliation templates that were demonstrated in
BlackLine felt a bit more inflexible and felt like it would invite a longer implementation/conversion timeline.
Read full review Previously, our Company housed all invoices and approvals in NetSuite. This was a very clunky process which often resulted in duplicated work. Approvals were obtained through email and attached as a file to invoice records in NetSuite. Whereas, in Tipalti, you can view the entire audit history by simply clicking into an invoice.
Read full review Contract Terms and Pricing Model I did not help in the purcase
Read full review I did not make the decision to purchase this product.
Read full review Scalability We started using it with one client/customer and now use it with fourteen entities and plan to add two more in the next couple of months. It has made it possible to grow our business without hiring additional personnel. We can do more work with the same number of people
Read full review We were given the option of only one integration.
Read full review Return on Investment ROI has been quick. Using Floqast we were able to put off hiring additional headcount for a year due to the efficiencies we were able to garner. Floqast also helped with change management and process documentation. It centralized work papers into one easy to find location where in the past workpapers were disorganized. Read full review Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form. Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner. AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication. Read full review ScreenShots