Freshteam vs. JobDiva

We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.

The functionality the platform holds is top-notch where I can house details regarding contact information, requested rates, what jobs we're submitting them to, and all the personal information (CV, certifications, degrees, etc) that we obtain from our candidates. It's extremely helpful that I am able to submit candidates externally as that is our M.O. routinely. I really like it.

Incentivized

• Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
• Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
• The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.

Incentivized

• Candidate process - sourcing to submittal, do a great job of empowering recruiters
• Manager contact - single view of contact and all history, makes it very simple to find manager data, history and talking points
• Reporting - great job with canned reports to help understand where we are across the entire staffing lifecycle

Incentivized

• User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
• Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
• Analytics - hard to use and not particularly useful.

Incentivized

• LinkedIn Sales Navigator Integration (I understand LI is holding this up)
• Report enhancements (i.e.: growth of hotlists, etc)
• Integration with SeamlessAI
• Correct delays with BI, be able to set date range before querying data so that it doesn't lag/not load due to vast data.
• More consolidated product education. Each person seems to only know about their product and not about the other features a client might ask about.
• I would like more help with feature enablement/road-mapping how we get there rather than just pointing me toward the help section
• I would love JobDiva to offer clients JobDiva Super User training so we can have our internal experts who understand the tool and possibilities.

Incentivized

We have invested a lot of time and technically money (on the part of our people) in JobDiva. We had an independent company come in and do a gap analysis to tell us where we were using the product as we should be and where we were not. We are working on correcting things that we are not doing to "best practice" for our business.

Incentivized

Not usable, not able to undo the premium features to enable any downgrade request

JobDiva is one of the best applicant tracking systems - it's easy for recruiters to use and provides the ability to quickly build a search and filter millions of resumes of available candidates with the required levels of experience, skills or attributes. Jobdiva itself is a very intelligent and powerful tool to recruit and source qualified candidates.

Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days

Incentivized

Usually, we don't come across downtime or any such issues. However, whenever required, the Support team is always up and ready to solve it as soon as possible. One of its best features is it always Notifies users of any changes related to any of its uses or new additions.

The support team is quick in responding with to the point answers. Jobidva has few great features like Divareach.

Incentivized

I wasnt part of the training as i joined after Ceipal signed agreement with us.

Incentivized

This is a SaaS platform so the implementation is easy. One thing to consider is to make sure your organization has agreed to this system. Not all will like it but atleast everyone must understand how this will impact Staffing efforts in a positive way. Once everyone is bought then the rest is smooth. The reason I mention this is because after the implementation some where reluctant to change thus not maximizing JOBDIVA to its full capacity.

Incentivized

Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.

Incentivized

Bullhorn seemed very focused on integration with LinkedIn but was missing on other factors. WinSearch was lacking as an ATS on all fronts, mass email would go to same people, there was no real prevention of duplicates and there was really no great way to link information and easy access later on

Incentivized

• Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
• This has really given a good ROI overall.
• Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.

• It had a positive impact of the number of candidates I was able to reach and which actually helped to increase the hiring rate at one of our clients.
• The reporting system in JobDiva. It actually helped to focus more on the business objectives instead of documenting about each and every employee.
• The only negative it had was that in a ew positions (asking for niche skills), when it required to submit candidates in a quick time, the other vendors were able t he win the race.