FRONTLINE Selling vs. worxogo Nudge Coach

The simulation is a great way to learn the process. I had zero knowledge of logistics when I first started and by using the simulator, I realized that I just needed to follow the process. My job wasn't to explain to people what we do on the phone call; my job is to actually book that phone call for my superiors to take.

Incentivized

The worxogo Nudge Coach (the way we have looked at it) seems suitable for almost all sales and service related scenarios across industries. However we feel there could be integrations or applicability which may need to be tweaked or created to adapt to new / old enterprise software. We believe it may have challenges to monitor and nudge folks in highly mobile situations (delivery folks, drivers, etc.)

• Training
• Integration
• Customer service.

• Individual personalised KPI report
• Continuously tracks KPI performance, including variance, trends, upward/ downward movements
• Targeted, data driven intervention for team leaders - fact based, transparent, and eliminates biases, perceptions, leading to a healthy work environment

• Maybe sprucing up the website a bit
• Make new simulation recordings--it gets old listening to the same people's names every day

Incentivized

• Nudges in different languages will make Worxogo Sales Nudge Coach more versatile
• The UI can still be improved even though it has improved significantly over the last one year
• Offline version where internet connectivity is suspect or poor like in rural India could help

Positive experience overall with no downside, especially for a larger organization, even a 1% increase is a huge contribution to the bottomline.

There is literally no expertise required to start using and reaping the benefits

Great team of consultants and professionals, especially with presence in US and Canada for seamless support

Smooth integration with no data entry and no major changes to the existing system

We've only using FRONTLINE Selling.

Incentivized

There are task productivity measurement tools available in the market but they don't use behavior modeling to identify areas of improvement.

• We’ve almost doubled our meeting rate.
• It takes less time to book the meetings.
• Provides a solid process for discovery calls.

• Productivity push of 25-30%
• Increase in focus product sales by 20%
• ROI is realized in the 1st year, shorter for a larger organization