Fusion Contact Center Pro vs. Twilio
Fusion Contact Center Pro vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Fusion Contact Center Pro | N/A | Fusion Connect headquartered in Atlanta offers their enterprise cloud contact center solution, Contact Center Pro, which they state provides everything a business needs to connect and communicate with customers effectively. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Fusion Contact Center Pro | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Fusion Contact Center Pro | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Fusion Contact Center Pro | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Fusion Contact Center Pro | Twilio | |
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Likelihood to Recommend | - (0 ratings) | 6.5 (71 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (16 ratings) |
Support Rating | - (0 ratings) | 5.6 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Fusion Contact Center Pro | Twilio | |
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Likelihood to Recommend | Fusion Connect No answers on this topic | Twilio |
Pros | Fusion Connect No answers on this topic | Twilio |
Cons | Fusion Connect No answers on this topic | Twilio |
Likelihood to Renew | Fusion Connect No answers on this topic | Twilio |
Usability | Fusion Connect No answers on this topic | Twilio |
Performance | Fusion Connect No answers on this topic | Twilio |
Support Rating | Fusion Connect No answers on this topic | Twilio |
Implementation Rating | Fusion Connect No answers on this topic | Twilio |
Alternatives Considered | Fusion Connect No answers on this topic | Twilio |
Contract Terms and Pricing Model | Fusion Connect No answers on this topic | Twilio |
Return on Investment | Fusion Connect No answers on this topic | Twilio |
ScreenShots | Twilio Screenshots |