What users are saying about
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Top Rated
230 Ratings
369 Ratings

GitLab

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Top Rated
230 Ratings
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Score 8.9 out of 100
369 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • GitLab is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.0

GitLab

90%
86 Ratings
8.2

Jenkins

82%
54 Ratings

Likelihood to Renew

9.4

GitLab

94%
3 Ratings

Jenkins

N/A
0 Ratings

Usability

9.0

GitLab

90%
4 Ratings
5.0

Jenkins

50%
3 Ratings

Performance

GitLab

N/A
0 Ratings
8.9

Jenkins

89%
12 Ratings

Support Rating

9.0

GitLab

90%
20 Ratings
6.6

Jenkins

66%
12 Ratings

Likelihood to Recommend

GitLab

In our organisation we have a lot of applications that require a reliable source to manage source code and GitLab helps us to achieve this very well. We have functionality like after every merge request merger we have to deploy code to our server which is running on Kubernetes pods and GitLab is very helpful in this as it has a nice and easy implementation for integrating CI/CD for the deployment of code to servers and then we can our manual jobs to fetching data. Gitlab provides us a job status with visual logs and suggestions to make it better.
Mahesh Kumar | TrustRadius Reviewer

Jenkins

Jenkins helps the flow of build from the development team to the QA team. Can be really helpful in doing continuous builds, but when this feature is turned on the development team must have great communication otherwise the risk of broken builds become very high. In the long run, we found it made things easier when we just pushed the build manually and appointed a team member the build master.
Dodd Weisenberger | TrustRadius Reviewer

Pros

GitLab

  • Safeguards implemented are customizable and allow our organization to set our level of verification before merging.
  • One of the smoothest and most well-organized version control software products on the market.
  • Super widespread use so our use of GitLab is understandable and usable by the customer with little "translation" as to what we are doing and what they are doing.
Brock Haft | TrustRadius Reviewer

Jenkins

  • Automatic jobs: there are infinite possibilities when it comes to Jenkins. You can run code against any testing suite you can imagine or conjure up. You can deploy applications at any time anywhere, automatically with no human intervention. If a certain stage fails, it will notify the team and your sysadmin of the issue so you can resolve it as quickly as possible
  • Automatic rollback: because of how Jenkins works, it can hold off publishing code and integrate locally to run QA procedures before pushing to deployment. This means that bugs are caught before your servers are updated and prevents a faulty program from affecting your downtime in the first place. Its a game changer for high availability.
Dylan Cauwels | TrustRadius Reviewer

Cons

GitLab

  • GitLab could improve some of the confusion around how permissions work (sometimes unclear why one user can do an action, but not another)
  • GitLab should provide a way to rerun a merge pipeline, without rerunning the original Merge Request pipeline
  • When jobs fail, it would be awesome if every user could see the information on the runner and the versions of the software it is running on (to better debug the issue)
Anonymous | TrustRadius Reviewer

Jenkins

  • Once we organized a hackathon with our GitHub Storage. Jenkins was integrated at that time. We had a 20GB plan, but it oversized to 50GB. We had to bear a large sum of money which was unpredicted by our company. Being a startup we cannot bear such mistakes.
  • Jenkins cannot be easily studied and managed. We have to recruit personnel part-time for managing and servicing the server.
  • Though it is open source, there is no dedicated community driven forum or support. There are 3rd party discussion and support portals. Thus, we use Gitter always for debugging and solutions.
Anonymous | TrustRadius Reviewer

Pricing Details

GitLab

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per user per month

GitLab Editions & Modules

On-premise Edition
Free$01
Premium$191
Ultimate$991
  1. per user per month
SaaS Edition
Free$01
SaaS Premium$191
SaaS Ultimate$991
  1. per user per month
Additional Pricing Details
We provide free Gold and Ultimate licenses to qualifying open source projects and educational institutions, find out more by visiting our pricing page.

Jenkins

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Jenkins Editions & Modules

Additional Pricing Details

Likelihood to Renew

GitLab

GitLab 9.4
Based on 3 answers
Gitlab is the best in its segment. They have a free version, they have open-source software, they provide a good service with their SaaS product, they are a fully-remote company since the beginning (which means they are fully distributed and have forward-thinking IMO). I would certainly recommend them to everyone.
Willian Molinari | TrustRadius Reviewer

Jenkins

No score
No answers yet
No answers on this topic

Usability

GitLab

GitLab 9.0
Based on 4 answers
The web console management is superior and I would have given Gitlab a 10, but sometimes it is hard to find documentation about a configuration setting in the gitlab.rb configuration file. As we move everything to code that means moving our CVS tools to code as well - and Gitlab to code. The usability of Gitlab from the end user's perspective is superior and the usability from the operations team is very good and getting better but there could be a little improvement in the gitlab.rb config file layout and documentation.
Kevin Ritchey | TrustRadius Reviewer

Jenkins

Jenkins 5.0
Based on 3 answers
While the day to day use is very easy, the configuration and setting up of the system or new projects can be cumbersome.
Dodd Weisenberger | TrustRadius Reviewer

Performance

GitLab

No score
No answers yet
No answers on this topic

Jenkins

Jenkins 8.9
Based on 12 answers
Sometimes I feel like I am using software developed at the '90s. The Jenkins functioning is amazing. It fulfills its role, but when we are talking about the user interface, it is something painful sometimes, and unfortunately, I didn't see investment and/or improvement on this part over the past few years. Another thing I couldn't forget to mention is about the ecosystem around Jenkins, there are a bunch of plugins, but due to this flexibility, we caught ourselves struggling with broken plugins several times.
Erlon Sousa Pinheiro | TrustRadius Reviewer

Support Rating

GitLab

GitLab 9.0
Based on 20 answers
At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
Anonymous | TrustRadius Reviewer

Jenkins

Jenkins 6.6
Based on 12 answers
There is a large development community - but it is shifting as people move towards other tools. A lot of companies still use Jenkins and will build propriety tools, which doesn't help any of the open-source community.Jenkins has a lot of help and support online, but other, more modern, alternatives will have better support for newer tech.
Richard Rout | TrustRadius Reviewer

Alternatives Considered

GitLab

Gitlab made our product life cycle efficient. It has a better user interface and user experience. GitLab doesn't clutter with many features upfront and provides a lot of free services, which is missing in any other product. For small teams, it's the best piece of software. I always recommend giving it a try.
Tarun Gupta | TrustRadius Reviewer

Jenkins

We previously utilized Hudson - which was limited and did not have the extensive plugin abilities of Jenkins. We selected Jenkins for it's ease of use, beautiful interface, and stability. Other software such as Hudson and Bamboo didn't provide these abilities.
Anonymous | TrustRadius Reviewer

Return on Investment

GitLab

  • We are moving towards Gitlab only as our SCM & CI tool. So it would be an alternative to Jenkins. Saving our licensing cost there.
  • We have also stopped using Confluence & using Gitlab for our documentation purposes. Reducing cost there as well.
Swati Rastogi | TrustRadius Reviewer

Jenkins

  • Low investment: As the software is open source, there is no purchase required for on-premises installations, and there is a low barrier to entry for companies offering hosted solutions. This leads to competition on price, and therefore lower prices.
  • Saves time by automating manual tasks: There are often a lot of repetitive tasks that need to be done to prepare for a release, and Jenkins enables these tasks to be run easily and frequently (for example, running tasks on every pull request)
  • Near-immediate returns: Spend a day or two and easily automate most common tasks. Reports are visible so that managers and team leads can keep an eye on code quality.
Jonathan Yu | TrustRadius Reviewer

Screenshots

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