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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Surveys

    Score7.9 out of 10
    N/AGoogle Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

    $10

    per completed survey

    Zoho Survey

    Score10 out of 10
    N/AZoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

    $9

    per month

    Pricing
    Google SurveysZoho Survey
    Editions & Modules
    Surveys
    10¢
    per completed survey
    Basic
    $9
    per month
    PLUS
    $25
    per month
    Plus
    $35
    per month
    Pro
    $49
    per month
    ENTERPRISE
    $75
    per month
    ENTERPRISE
    $75
    per month
    ENTERPRISE
    $75
    per month
    Enterprise
    $109
    per month
    Offerings
    Pricing Offerings
    Google SurveysZoho Survey
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to a 30% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Google SurveysZoho Survey
    Considered Both Products
    Google
    Chose Google Surveys
    The other survey systems are similar, but Google Surveys has a higher price point. I also find support to be lacking at times.
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    Google SurveysZoho Survey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Surveys and Zoho Survey
    Feature
    Google Surveys
    8.3
    17 Ratings
    3% above category average
    Zoho Survey
    8.3
    8 Ratings
    3% above category average
    Survey templates9.517 Ratings10.07 Ratings
    Themes7.715 Ratings5.08 Ratings
    Custom logo/branding7.714 Ratings10.08 Ratings
    Survey Content
    Comparison of Survey Content features of Google Surveys and Zoho Survey
    Feature
    Google Surveys
    9.2
    16 Ratings
    8% above category average
    Zoho Survey
    10.0
    8 Ratings
    16% above category average
    Changes to live survey9.915 Ratings10.08 Ratings
    Question design help9.313 Ratings10.08 Ratings
    Multiple question types8.416 Ratings10.08 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Surveys and Zoho Survey
    Feature
    Google Surveys
    7.5
    15 Ratings
    11% below category average
    Zoho Survey
    10.0
    8 Ratings
    18% above category average
    Survey logic flexibility7.515 Ratings10.08 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Surveys and Zoho Survey
    Feature
    Google Surveys
    8.4
    16 Ratings
    3% above category average
    Zoho Survey
    10.0
    8 Ratings
    21% above category average
    Response tracking8.516 Ratings10.08 Ratings
    Data export9.415 Ratings10.08 Ratings
    Standard reports7.814 Ratings10.08 Ratings
    Custom reports8.412 Ratings10.08 Ratings
    Analytics7.814 Ratings10.08 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Surveys and Zoho Survey
    Feature
    Google Surveys
    8.3
    16 Ratings
    4% below category average
    Zoho Survey
    10.0
    7 Ratings
    15% above category average
    Access controls7.915 Ratings10.07 Ratings
    Compliance8.813 Ratings10.07 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Surveys and Zoho Survey
    Feature
    Google Surveys
    5.8
    13 Ratings
    33% below category average
    Zoho Survey
    9.9
    7 Ratings
    20% above category average
    Vendor-offered crowdsourcing5.810 Ratings9.95 Ratings
    Respondent restrictions5.812 Ratings10.07 Ratings
    Best Alternatives
    Google SurveysZoho Survey
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google SurveysZoho Survey
    Likelihood to Recommend
    8.6
    (17 ratings)
    10.0
    (8 ratings)
    Usability
    8.8
    (15 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.5
    (12 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Google SurveysZoho Survey
    Likelihood to Recommend
    Google
    Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
    Incentivized
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    Zoho
    Zoho Survey is everything you need in a survey platform. If you already have the Zoho One suite, it makes a complete replacement for Survey Monkey. I don't think anyone would need this app on a standalone basis, however, mainly because Zoho has a full suite of other apps you should be using on top of Survey.
    Incentivized
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    Pros
    Google
    • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
    • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
    • Run an election for board members (use of the "other" notation so that people can write in their own choices).
    Incentivized
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    Zoho
    • Zoho Survey comes with a simple UI and the builder offers many different question types. Its strength may be in simpler or more basic surveys, but it is definitely intuitive enough to design a very in-depth survey. Publishing surveys is again a straightforward process and is easy to do.
    • The piping and logic features provide a better user experience for survey respondents, and are easy to configure within Zoho Survey. New features are always being added to Survey and the resources pages offer great detailed info on how to use the features of Zoho Survey.
    • The integration with other Zoho apps (Zoho CRM, Zoho Analytics, etc.) is a real strength. Zoho has ingeniously created an entire "operating system" for business that integrates all their apps so perfectly. For example, if you send a project survey to a contact you can view their response contextually within the CRM system. So basically, project managers can stay in the CRM and see all Zoho Survey responses from their customers.
    • Survey scoring is a great feature as well!
    Incentivized
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    Cons
    Google
    • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
    • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
    Incentivized
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    Zoho
    • I honestly can't think of anything wrong with it (on our end). It does what it needs, and I've never had any issues retrieving surveys received.
    Incentivized
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    Usability
    Google
    Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
    Incentivized
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    Zoho
    Zoho Survey is really easy to use. We've used Doodle and Survey Monkey in the past, and Zoho Social is just as easy, if not easier to use.
    Incentivized
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    Support Rating
    Google
    This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
    Incentivized
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    Zoho
    Zoho's support is always quick to respond and troubleshoot any issues
    Incentivized
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    Alternatives Considered
    Google
    Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft forms is a preferred internal source of surveying for free and easily analysing the data. For more robust and accurate market research projects, or even just insights that I can trust more, I would recommend a Market Research Provider as they offer a lot more options to target a key audience and you can rely on their data a bit more - it is weighted, nationally representative etc. Companies with their own research panels tend to have greater data quality that you can put more trust in
    Incentivized
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    Zoho
    We went with Zoho Survey largely because we use other Zoho products. I did try SurveyMonkey and actually found it a little overwhelming in terms of how much customization you could do with it. Once back with Zoho Survey, having used other Zoho products, I was more comfortable with the way it worked (although Zoho's UI does have its quirks to get used to). Recommended for Zoho Users especially.
    Incentivized
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    Return on Investment
    Google
    • Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
    • Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.
    Incentivized
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    Zoho
    • The results obtained have been great in relation to the saving of time and money that we have saved.
    • It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
    Incentivized
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    ScreenShots

    Zoho Survey Screenshots

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