Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.
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Outreach
Score 8.3 out of 10
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Outreach is offered as a revenue workflow platform for all revenue teams. Outreach infuses predictive, assistive, conversational, and agentic AI to power use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders receive connected account visibility, performance insights, and higher…
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Revenue.io
Score 7.8 out of 10
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Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that…
We also use Outreach.io and ClearSlide which I think have a lot of overlapping functionality. I would recommend using one or two of these and not all of them. Groove is a great alternative to Outreach but less helpful with ongoing outreach campaigns.
Groove is simpler and easier to use than outreach and Salesloft. It is also missing some things that make life easier. I would rank Groove as 3rd best in the B2B market.
I would prefer Groove over ringdna because when I used ringdna before I was totally lost. The design was not on point so you really have to navigate and explore it.
Groove is more helpful for me and it standouts because it is a user friendly, easy to navigate and has a lot of features. It helps me to strategies my sales pitch how I position myself to get the deal done. and it is also quite cheap compare to other competitors.
Verified User
Employee
Chose Groove by Clari
They don't compare. All the data is living in 1 place.SF! Maximize your investment by aligning with a tool that is 100% supported for SF.
Groove integrates with Salesforce better than Salesloft did when we had it, but is worse at tracking open rates and frequently had numbers showing up as spam. We're just getting started with Outreach, but so far it integrates well with Salesforce and my connection rate is much …
Very very similar product. I didn't have any decision on which product my company used but I think that Outreach's phone and texting feature is more developed and user friendly than Grooves Omnidialer
I prefer Outreach, but the choice was not up to me. Whoever sold us Groove over Outreach must have been one heck of a salesperson, because it's not as good from my experience. If I had a choice I would choose Outreach just because I feel like it was much easier for me to use …
Groove has a lot more features than what Calendly offered, it's easier to use and provides a friendly environment to keep on learning and improving your tech skills in the app itself.
Groove is no. 1 for me as it allows ADRs to have what they need to be successful as well as the rest of the GTM team to have the necessary capabilities of Groove to be successful as well.
Groove stacks up very nicely against these options. First things first, Groove is a lot less expensive than the other options and it does just as much as the other providers. Groove is very simple and effective. It does what it needs to do in a really strong and effective way. …
Yesware: Number one reason would have to be the cost. Groove was significantly cheaper than Yesware at the time of purchase -- as a result, it opened up budget for other items. Outside of cost, while Groove had less features, I think the just-in-time notifications were more …
Good! The last remaining feature that I had used Yesware for was their bump to the top of the inbox and send later feature and now that Outreach has those, I have no need for Yesware!
It was more affordable and allowed for more dynamic outreach campaigns. Took a bit of time to get up and running, loaded with copy, and the team trained but now saves us time.
Groove is excellent for the use case of improving sales representative and customer success representative productivity and data quality when used alongside Salesforce. It is a Salesforce focused tool. You should definitely consider Groove if you are a current Salesloft / Outreach user and you also use Salesforce.
Groove would not be a good fit for an organization not using Salesforce.
Outreach is outstanding for volume outreach, as it allows you to touch many prospects and accounts with limited time, while also storing data on historical interactions with prospects. It can be useful for SDR/BDR roles, as well as SMB and MM volume of sales pipe, but I don't think it would be nearly as useful for enterprise sales where more strategic and lower volume outreach is needed. I believe that incorporating more AI assistance with writing would make it a more useful tool for strategic sales.
Revenue.io's automated pricing and demand forecasting features may benefit e-commerce enterprises with a large number of products and fluctuating demand. This can assist them in remaining competitive while increasing sales and profitability. Small businesses with a restricted product offering or consistent demand may benefit less from Revenue.io's advanced pricing and forecasting services.
Speed at calling through lists, loading the account data into the intelligent dallier
Using the calling notes and other values, as triggers into our workflows
Using ringDNA data in our Marketing cloud journeys for customer service and sales purposes. For example, triggering an email send based on the results of a phone call
When sequencing, I need to mark multiple leads, and using the search bar, it will uncheck all the leads that were previously checked.
Calls drop constantly.
Syncing contacts and leads with SF is challenging. The buttons to synchronize with CRM are available when searching for a contact or lead, but you cannot sync it when viewing the lead or contact itself.
It constantly logs out and forces me to log back in through both RingDNA and Salesforce before calling or texting anyone which requires a 2 step process. This can be prevented by logging into RingDNA at the start of each day before Salesforce, I just need to make this a habit!
When you go into "Contacts" in the dialer and search for someone, it does not predictively auto-populate Contacts based on what you have typed so far (unlike Salesloft, Outreach, etc) so you end up typing most of the contact's name each time when searching. Not a huge deal since I am primarily searching for people in Salesforce, but it would be nice to have this in dialer as well.
I actually don't have any complaint regarding groove. It's just that I will give 9 since I confidently believe that there'd be updates in the future which would be more optimal not just for us users but for the business as well. The only regret I have with groove is I was not able to use it before the current company that I'm employed
It's a strong tool that helps our sales development team manage a large number of qualified leads. The sequence framework ensures that every lead receives enough contact attempts that we have confidence that we're not abandoning our prospecting too early without the overhead of managing those activities manually.
Groove has been an awesome platform to use for sales pipeline management. I really enjoy how it integrates with my Salesforce, Gmail, and Google Calendar. It makes my job easier by helping me keep track of the progress of each sales contact that I have. Leads are able to reply and notify us using Groove.
Overall, Outreach is usable and scalable across team sizes. The only reason I give a nine and not a 10 is that there are improvements that can be made within the reporting feature. It is usable, but not everyone can easily self-learn the best practices. At times, it may require building 2-3 reports and then using a VLOOKUP in Excel to achieve the desired outcome.
I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
In our years as Outreach customers, I can count the number of outages we've experienced on one hand. Generally, outages have been very brief and have not completely frozen our access to the platform. Scheduled maintenance is always proactive communicated and the hours never interfere with standard business hours or scheduled sequences.
They have a dedicated support team to assist with any questions or issues users may encounter while using the application. However, this feature makes this platform live and steady
Outreach's performance overall is very high quality. Pages load right away. Occasionally it might take a minute to generate a report, but not any slower than in other platforms I've used. Outreach is integrated into many of our other tools and seems to be a very clean integration. Everything runs very quickly.
Revenue.io to evaluate its performance in terms of page load times or report completion. Regarding integration with other software or systems, its integration with other tools is designed to work seamlessly with other tools and systems without slowing them down. Furthermore, integration does not affect its efficiency and leads to smooth work
My company has a team dedicated to supporting our implementation of operative tools and business systems such as Groove. For this reason, I feel that we have ample support for Groove, although I have not personally contacted Groove for any support issues.
There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
It fulfills our requirements for what we were looking for among the products available in the market. They have given demos so well and address all of our issues very well. They also quoted the best price for what we had in mind. Overall, it helps us zero in on our search with all the requirements and budget in mind.
We were trained in person and it was very easy to understand. And if we missed any pointers there was more training given to us. So i always like this tool. The drafts were also prepared for us to sync outreach with our devices so it was straightforward. Highly recommend
Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
At Nearpod, I have been impressed with the internal expertise and support around Groove as a key tool for the Sales and Customer Success business systems and operations.
I expected more assistance in connecting Outreach with Salesforce. We have a basic connection, but many fields were left without a sync. We can apparently sync data without adding the app into Salesforce, but believe we could get more functionality with a better integration. The basics of setting up our sequences and using Outreac to run them was was fine.
Groove is simple. Like their competitors, they give you the ability to create templated "Flows" (sequences) of calls, emails, and LinkedIn touches. Some of them can be automated, but it's also simple to personalize outreach. Ultimately, my decision to purchase Groove over some of the competitors was based on their Salesforce integration, as well as white-glove customer service.
Outreach is designed with a workflow-first approach, which helps ensure that reps adopt the process and allows AI and machine learning to understand the full funnel. On top of this, Outreach offers more robust functionality, reporting, and integrations than other competitors. Outreach also understands user workflows, which helps influence rep behavior and outcomes.
I honestly think that SalesLoft is a more complete solution as far as the user interface goes. However, Ring DNA has the added call intelligence feature that sales loft doesn't have, so we went with ring dna.
When I first joined the company we were a sales team of 10. Over the last 4 years we have grown to 30 and have used Outreach the entire time. Everyone uses Outreach and it works for virtually any size business. The seat model works perfectly for any size company plus Outreach can handle hundreds of thousands of emails being sent out. We never have to worry about throttling or any type of lag time based on usage. This is key when scaling.
Overall, Revenue.io is a highly scalable platform that can adapt to the needs of businesses of varying sizes and industries. The program handles large volumes of data and users, making it suitable for companies with complex revenue management needs. Moreover, the cloud-based infrastructure allows the platform to scale up or down quickly based on changing business needs.
Reduced several hours a week of logging time in Salesforce that either wouldn't get done or would have been done to the detriment of more value add activities.
Saves hours per week by delivering actionable/useful info from Salesforce into Gmail
Gives me valuable insight on what emails are being opened and read. This helps plan targeting.
It's helped me speed up my ability to reach out to customers. I like bulk composing but would be even better if Outreach was able to recommend (daily/weekly/etc.) who we should reach out to based on intent/other metrics.
I will say outreach has improved our ability to book more meetings simply because it enables volume activities.
