Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$49
per month
Rippling
Score 9.0 out of 10
N/A
Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
per month per user
Pricing
Gusto
Rippling
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
Recommended
$8.00
starting price per user, per month
Offerings
Pricing Offerings
Gusto
Rippling
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Gusto offers three pricing plans for payroll, benefits, and HR.
For additional pricing details visit the Rippling pricing page.
I think gusto is better than Rippling. Rippling can be very difficult to use and there needs to be a lot of controls in place to make it work. Gusto is much easier for the employee to use and since it is a more established company there is not all the uncertainty of working …
In my opinion, ADP is a nightmare by comparison. Awful to onboard, awful to use - even logging in can be a total nightmare. One time I had to call some hotline just to be able to login because it kept going in loops and wouldn't let me in my account. The error was on their …
Gusto is better than Square, but more expensive. Worse than Rippling, which is a very advanced offering with a ton of features and customization, but it is more expensive More features than Quickbooks payroll as well and slightly cheaper
Gusto has a glitch-free on-boarding process that surpasses all of the other systems that I have ever tried and used. Rippling is the only other platform that comes close to the Gusto online experience, but Rippling has its PEO/behind-the-scenes legacy system glitches, and it's …
Gusto is the easiest to use out of all the payroll programs that I have tried out at various companies. Manually entering time is less complicated and requires less time on gusto than on the others.
Rippling is much more useful for me to navigate my company since it's almost 10-20x the size of my previous organization. For instance, I could identify who was who in my company, and how long they have been working in NYLAG. I had a better sense of how to utilize my benefits. …
Simply put, Gusto was a great tool when we were a smaller company. Rippling fits our needs as a growing company with the variety of tools available to us.
Recruitment Operations and Client Support Specialist
Chose Rippling
With Gusto, payroll was consistently late, which was frustrating. Rippling, on the other hand, has been rock-solid when it comes to ensuring paychecks are always on time.
Ontop was also good, but we had to manually transfer our pay to our bank accounts, which added an extra …
Rippling is much more comprehensive than Gusto. With Gusto, we had to use several different HR apps to have the complete experience that Rippling offers. In fact, we could probably get rid of a few apps and software that we still use, and switch entirely over to Rippling.
I was not involved in the process of choosing our HR software. However, I am glad we switched to Rippling from Gusto because it's easy to use, and from an employee self-service perspective, it makes accessing my benefits, pay schedule, tax documents, and other HR needs easier …
Light years better from a usability standpoint. Easier to scale with than Gusto, which really starts to fall apart at about 100 employees. And finally, the ability to integrate with a majority of the systems we're already using today and to provision (and deprovision) those in …
Rippling provides a higher level of customization and flexibility compared to Gusto. Including workflows, and reporting. Rippling provides a robust self-service portal where employees can manage their own benefits, time off, and other HR-related tasks that I haven't found as …
Rippling beats Gusto on a few things. Rippling is more suited for growing and scaling a remote team in different states from a pricing perspective. Rippling does customer support significantly better than Gusto and is staffed with agents with technical backgrounds who can help …
Honest they are all better than Rippling in their respective areas, Deel.com international payments / contractor management, and tax filings, Bamboo much better for hiring, and data integrity. Gusto overall easier platform to set up and maintain. Rippling does the best job at …
We switched from Gusto to Rippling and I wish we would've done it years ago. Rippling is so much more robust than Gusto and has made the lives of our HR team and each of our employees so much easier! I'd recommend Rippling over Gusto to every organization without any hesitation.
Gusto is "prettier" for a user experience but I think rippling has more functionality than Gusto does and can consolidate all the things we currently do at the agency all in one platform/software. I prefer being able to keep everything together in one platform which my company …
It’s a much more intuitive and complete platform compared to others we explored. It also has a stronger reputation in the market. The partnerships we were able to build—and the post-sale support we received—made the entire experience much more robust.
Rippling blows all the rest of the payroll providers out of the water! The ease of use for employees to update info, and the reports that you can get from Rippling surpass any other payroll service provider
Rippling is the perfect balance between a PEO and a standalone payroll system. They have all the functions, features and support that a company needs, but allows the user (company) the flexibility to utilize the system with control. Other systems were missing this feature, …
Significant more features and a much better mobile application. Rippling's mobile application is a serious win! Our employees love the ability of submitting human resources related tasks through their phone at any time. In addition, Rippling has a significant larger pool of …
Rippling was the only vendor that allowed us to consolidate all our payroll operations. Had all of the requirements we needed, from HRIS to payroll, document management, reporting automations, etc. and far better functionality and easy of use than the other platforms we tested.
In my opinion, superior reporting and easier access to manage HR & Benefits. Not too many bells and whistles, the user-friendly platform and data set pulls are great for myself and my clients.
Better benefits overall and lower price to us. The key facotr for us to make this decision was twofold. First, what is the total cost to the company. In this aspect Rippling placed first. Second, was the benefits and options provided to employees, in which Rippling also placed …
Gusto is a great fit for small teams and startups that want a simple, reliable way to run payroll, manage tax filings, and give CPAs access without constant micromanagement. It’s especially useful for founders who need something that “just works.” The human support has been excellent—especially when forwarding confusing IRS mail. That said, it’s a bit less intuitive when it comes to benefits and compliance for fully remote companies. For example, labor law poster distribution isn’t streamlined for digital teams, and setting up benefits felt more complex than it needed to be. Still, I’d recommend Gusto to any startup looking to get payroll right from day one.
Hmmm, this is a tricky one, as I was only really in charge of the LMS function. It is very well suited in the LMS section for a business that just needs basic e-learning building and a repository for company video content, a go-to for all things learning and education.
Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
Gusto communicates very clearly and provides just the right amount of communication.
Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
Three different options to view the hours you've worked in a pay period. All three are valuable in their own way! I love this and use each one every week.
Rippling has the option to retroactively log your hours later if you forget to log in before you start work. I love this because sometimes I take a work call on the go and don't have time to clock in first. Such a handy feature!
Rippling has also made putting in time-off requests (sick/PTO/etc) so much easier. I'm sure every HR team would appreciate this!
Adding in previous time manually could be more accessible.
Notifications for when employees manually change hours.
We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
The AI assistant has always been able to direct me to the correct solution to any question i have about Rippling. Payroll is so easy, it takes about 10 minutes to go through the process.
The overall platform and its speed of response are amazing. I would recommend this to any other business owner for ease of use and reliability. Email reminders are great if I’m super busy and have forgotten a few tasks. The price point compared to local payroll service is hands down a huge win.
The user interface is very intuitive most of the time. It is easy to see where and how to navigate, edit, and interact with the software. The leave approval notification system (and associated communications) were the one area where this was not the case. Those were difficult processes to address. To be fair to Rippling, that is likely the result of our initial configuration - so user error on our part.
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
We selected Rippling because of its cost and ease of use. Our experience with Workday was not positive and we wanted to avoid a repeat of an expensive contract that ultimately does not serve our needs well. I also have a friend who works as an account manager for Rippling who provided early insight into the relatively new product.
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
For me, it is hard to quantify payroll software as having an ROI. It does save quite a bit of time per pay period, so perhaps we could assign a theoretical number to an employee taking that time. I'd say, at the least, it saves 30-60 minutes a pay period compared to a more difficult-to-use payroll software.
Routine things like PTO requests and document uploads now take a few clicks instead of hours of email back‑and‑forth. I’d estimate I spend at least half the time on those tasks compared to before, which frees me up to actually help employees.
What used to drag on for days now gets done in a morning - I've just asked them this now. New hires can log in, set up their tools, and start training almost immediately, so they’re productive much sooner.
Payroll and benefits errors used to pop up regularly, but now I almost never have to fix things or follow up on missing info. That means less stress for me and for everyone involved.
Having everything in one platform cuts out the “where did you send that?” and “who approves this?” questions. It feels like we’ve reduced our back‑and‑forth by at least a third.
