Help Sumo vs. Spiceworks Help Desk
Help Sumo vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Sumo | N/A | Help Sumo is help desk software from AJ Squared, Inc, available for a one-time license purchase. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Help Sumo | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Help Sumo | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Help Sumo | Spiceworks Help Desk | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Help Sumo | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Sumo | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Help Sumo | Spiceworks Help Desk | |
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Likelihood to Recommend | AJ Square No answers on this topic | Spiceworks Ziff Davis |
Pros | AJ Square No answers on this topic | Spiceworks Ziff Davis |
Cons | AJ Square No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | AJ Square No answers on this topic | Spiceworks Ziff Davis |
Usability | AJ Square No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | AJ Square No answers on this topic | Spiceworks Ziff Davis |
Support Rating | AJ Square No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | AJ Square No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | AJ Square No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | AJ Square No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |