Helpjuice vs. ServiceNow IT Service Management
Helpjuice vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
Helpjuice | ServiceNow IT Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | — | ||||||||||||||
More Pricing Information |
Helpjuice | ServiceNow IT Service Management | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ITSM asset management |
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Change management |
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Helpjuice | ServiceNow IT Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpjuice | ServiceNow IT Service Management | |
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Likelihood to Recommend | 8.5 (3 ratings) | 8.3 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Helpjuice | ServiceNow IT Service Management | |
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Likelihood to Recommend | Helpjuice | ServiceNow |
Pros | Helpjuice | ServiceNow |
Cons | Helpjuice | ServiceNow |
Likelihood to Renew | Helpjuice No answers on this topic | ServiceNow |
Usability | Helpjuice No answers on this topic | ServiceNow |
Reliability and Availability | Helpjuice No answers on this topic | ServiceNow |
Performance | Helpjuice No answers on this topic | ServiceNow |
Support Rating | Helpjuice No answers on this topic | ServiceNow |
Online Training | Helpjuice No answers on this topic | ServiceNow |
Implementation Rating | Helpjuice No answers on this topic | ServiceNow |
Alternatives Considered | Helpjuice | ServiceNow |
Scalability | Helpjuice No answers on this topic | ServiceNow |
Return on Investment | Helpjuice | ServiceNow |
ScreenShots | Helpjuice Screenshots |