1 Rating
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Score 7 out of 100
Top Rated
135 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • IBM Cloud Bare Metal Servers ranks higher in 1 feature set: Infrastructure-as-a-Service (IaaS)

Infrastructure-as-a-Service (IaaS)

8.5

Hitachi Enterprise Cloud

85%
9.2

IBM Cloud Bare Metal Servers

92%
IBM Cloud Bare Metal Servers ranks higher in 7/8 features

Service-level Agreement (SLA) uptime

8.0
80%
1 Rating
9.3
93%
49 Ratings

Dynamic scaling

8.0
80%
1 Rating
9.0
90%
35 Ratings

Elastic load balancing

8.0
80%
1 Rating
9.5
95%
27 Ratings

Pre-configured templates

10.0
100%
1 Rating
9.1
91%
31 Ratings

Monitoring tools

8.0
80%
1 Rating
8.7
87%
43 Ratings

Pre-defined machine images

9.0
90%
1 Rating
9.5
95%
35 Ratings

Operating system support

9.0
90%
1 Rating
9.3
93%
48 Ratings

Security controls

8.0
80%
1 Rating
9.0
90%
46 Ratings

Attribute Ratings

  • IBM Cloud Bare Metal Servers is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Hitachi Enterprise Cloud

70%
1 Rating
9.1

IBM Cloud Bare Metal Servers

91%
51 Ratings

Support Rating

Hitachi Enterprise Cloud

N/A
0 Ratings
7.3

IBM Cloud Bare Metal Servers

73%
2 Ratings

Implementation Rating

Hitachi Enterprise Cloud

N/A
0 Ratings
8.2

IBM Cloud Bare Metal Servers

82%
2 Ratings

Likelihood to Recommend

Hitachi Vantara

1) If you are gathering lots of data from many different points and transforming that data into something customized, and you need it secure yet accessible, this is a great option. 2) If you are looking for a platform and not just a service provider, this would be a great option. As a platform, there is a one-stop-shop feeling that gets you some better customer service and performance. But it also locks you into one provider, so don’t jump in if you feel like you’ll want a lot of flexibility. 3) Building or running VMware is really what this platform is all about. If you’re creating an app drawing from some complex data/sources, it’s an easier go with this tool than most others.
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IBM

Quite excellent and secure Cloud solution from IBM community which is equipped with flexible Cloud data management features and the environment provided for easy data interaction is very secure. The access of my different data on Cloud through IBM Cloud Bare Metal Servers is quick and its network performance management tools are reliable.
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Pros

Hitachi Vantara

  • It fills a niche that was needed before we as a company fully embraced the cloud with Azure. It was a great introduction to the cloud and there are some features I wish were more readily available with some of our Azure tools. Staying on top of your expenses is much harder without the transparency Hitachi provides.
  • It allows the small team managing it to simplify cloud operations using prebuilt computing and storage templates. Very easy to monitor, manage and optimize cloud operations.
  • Pre-Engineered, turnkey solutions with prebuilt services make it quick and easy to select the service needed for each app. With many different suppliers, we cater to many different connectors.
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IBM

  • Performance - the servers perform really well, even under stress. We have some long build processes running concurrently, and the server [can] serve other applications without any problems.
  • Secure - for the most part, the servers are very secure and IBM provides many tools to help [make] sure the servers stay that way.
  • Highly Available - while we have experienced various downtimes and outages with other IBM Cloud offerings, so far, we have not experienced any with [IBM Cloud] Bare Metal Servers.
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Cons

Hitachi Vantara

  • Their ability to offer a public cloud solution that feels like a private cloud solution is a great feature, but not one that is easily understood outside of someone using the tool. I think they need more training and marketing around what they can do for cloud-native development.
  • I think they are lacking a solution to play in other playgrounds easily. Many of their offerings are better than what Azure provides, so I think there is room for them to leverage Azure size with customized, personalized features.
  • They really need something big to set them apart from the larger players in this space. I think of Snowflake with their amazing pricing model and the “oops!” button that undoes serious accidental deletes. Something like that would grow the user base and make it a major player.
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IBM

  • [In my experience, the] Customer Service Agreement (CSA) has many gaps in terms of responsibility with Bare Metal Servers.
  • [I believe] IBM should be deploying servers and firmware updating all components before providing them to customers to prevent component failure.
  • [I feel] IBM needs lots of improvement with their legacy VPN to access IMPI management tools. The level of security of it is unparalleled when it works. Having access to KVM / IPMI is critical for any business, and when their VPN service is not working.
  • [From my experiences,] IBM deployed faulty hardware, or failed to update firmware per Lenovo notices, only to pass off blame.
  • [In my opinion,] IBM's General Counsel and Paralegal held our data/company hostage when components failed, [in my experience] to IBM "gross negligence" (in their words), only to release it if we were to limit damages to $1,000.
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Pricing Details

Hitachi Enterprise Cloud

Starting Price

Editions & Modules

Hitachi Enterprise Cloud editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    IBM Cloud Bare Metal Servers

    Starting Price

    $0.51 per hour

    Editions & Modules

    IBM Cloud Bare Metal Servers editions and modules pricing
    EditionModules
    IBM Cloud Bare Metal Serversstarting at $0.511
    IBM Cloud Bare Metal Serversstarting at $241.002

    Footnotes

    1. per hour
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    IBM Bare Metal Servers provide performance, flexibility, on-demand provisioning, and control. Choose between hourly or monthly pre-configured servers or customize with single to quad processing solutions.. Bare metal servers are available worldwide and with no monthly contracts so you can build the best solution for your workloads. Order a monthly bare metal server built to spec, and we’ll have it to you in two to four hours—with 500 GB/month outbound bandwidth included. Order an hourly bare metal server, and we’ll have it ready for you in 20 to 30 minutes. Public outbound bandwidth is charged per gigabyte.

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    Support Rating

    Hitachi Vantara

    No answers on this topic

    IBM

    The support is decent and in an emergency they will help you if you make enough noise. However the creation of "class of customers" within the IBM ecosystem I think is a step backwards as it can put emergencies on the back burner simply because we didn't pay enough in monthly fees.
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    Implementation Rating

    Hitachi Vantara

    No answers on this topic

    IBM

    I've used IBM professional services in a few cases (not for my company but for some of my clients), and the people in professional services are really helpful. You call them and set a meeting for the initial planning session, but they usually most of the work already done, they just ask some questions and they fill in the blanks. However, in some cases implementation can take longer than planned.
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    Alternatives Considered

    Hitachi Vantara

    Hitachi Enterprise Cloud is a pleasant surprise, offering better management and control of your cloud containers and VMware. It is a platform and contains all you need to get going, so there is great appeal in smaller companies and isolated divisions/departments in larger companies. If I were managing a small group with a specific endpoint I would no doubt choose a solution like this, but being a large corporation we tend to drive towards larger solutions with internal competencies to support those larger roll-outs.
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    IBM

    Configured file systems on bare metal servers and was able to increase the size whenever required. Can limit the costs initially to understand the application demand and need. Later, have the flexibility to increase the size of the file system as the application grows bigger and bigger without any hassle.
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    Return on Investment

    Hitachi Vantara

    • The positive pricing aspect has been with the rate card and compute pricing transparency, being better able to manage the budget.
    • It is a small solution for us, so we are probably not realizing the potential savings we could get by rolling all our corporate cloud work into a single solution, but it is also good to keep multiple irons in the fire, so to speak.
    • The implementation has done very well in a small, controlled atmosphere. So while the ROI may not have been as high as we’d like to see, the success of the project has made it valuable none the less.
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    IBM

    • The reliability is the keyword. Never has any issue during 6 years in service.
    • Service pricing is quite higher then the average market price, there was a moment that we were in difficult financial situation and almost couldn't pay the service.
    • After all, the IBM reliability is the main factor that we're still in the business until today.
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