What users are saying about
2 Ratings
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Score 8.4 out of 100
135 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Human Resource Management

    10.0

    HRdirect Smart Apps

    100%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    HRdirect Smart Apps ranks higher in 3/3 features

    Employee demographic data

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Job profiles and administration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Leave and Attendance Management

    1.0

    HRdirect Smart Apps

    10%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    HRdirect Smart Apps ranks higher in 1/1 features

    Approval workflow

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Employee Self Service

    10.0

    HRdirect Smart Apps

    100%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    HRdirect Smart Apps ranks higher in 3/3 features

    View and generate pay and benefit information

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Update personal information

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    View company policy documentation

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    HR Reporting

    1.0

    HRdirect Smart Apps

    10%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    HRdirect Smart Apps ranks higher in 2/2 features

    Report builder

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Pre-built reports

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Onboarding

    1.0

    HRdirect Smart Apps

    10%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    HRdirect Smart Apps ranks higher in 2/2 features

    New hire portal

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Manager tracking tools

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend
    • UKG Workforce Central is rated higher in 2 areas: Likelihood to Renew, Support Rating

    Likelihood to Recommend

    10.0

    HRdirect Smart Apps

    100%
    1 Rating
    8.1

    UKG Workforce Central

    81%
    38 Ratings

    Likelihood to Renew

    1.0

    HRdirect Smart Apps

    10%
    1 Rating
    5.0

    UKG Workforce Central

    50%
    11 Ratings

    Support Rating

    1.0

    HRdirect Smart Apps

    10%
    2 Ratings
    7.1

    UKG Workforce Central

    71%
    14 Ratings

    Online Training

    HRdirect Smart Apps

    N/A
    0 Ratings
    8.0

    UKG Workforce Central

    80%
    1 Rating

    Likelihood to Recommend

    ComplyRight

    UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
    Read full review

    UKG

    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Read full review

    Pros

    ComplyRight

    • Initially, you were able to see all activity and drill down for details.
    • It was easy-access for all our employees in the 7 states we operate in.
    • It provided tracking for the managers.
    • Payroll had access to all PTO requests.
    Read full review

    UKG

    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Read full review

    Cons

    ComplyRight

    • HRdirect performed an upgrade in 2019 and that's where things went awry.
    • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
    • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
    • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
    • The print option was not longer functional.
    • The online help request form was no longer accessible.
    Read full review

    UKG

    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Read full review

    Pricing Details

    HRdirect Smart Apps

    Starting Price

    Editions & Modules

    HRdirect Smart Apps editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

      UKG Workforce Central

      Starting Price

      Editions & Modules

      UKG Workforce Central editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Required

        Additional Details

        Contact sales for pricing information at 1 (800)-225-1561.

        Likelihood to Renew

        ComplyRight

        As previously described, there are too many unresolved issues.
        Read full review

        UKG

        Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
        Read full review

        Support Rating

        ComplyRight

        Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
        Read full review

        UKG

        Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
        Read full review

        Alternatives Considered

        ComplyRight

        No answers on this topic

        UKG

        Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
        Read full review

        Return on Investment

        ComplyRight

        • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
        • Harassment training module is excellent.
        Read full review

        UKG

        • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
        Read full review

        Screenshots

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