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HRdirect Smart Apps vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HRdirect Smart Apps

    Score7 out of 10
    Small Businesses (1-50 employees)
    HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    HRdirect Smart AppsUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HRdirect Smart AppsUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsNO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.—
    More Pricing Information
    Community Pulse
    HRdirect Smart AppsUKG Workforce Central (discontinued)
    Considered Both Products
    ComplyRight
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    63%
    Implementation went as expected
    5 Answers
    Features
    HRdirect Smart AppsUKG Workforce Central (discontinued)
    Human Resource Management
    Comparison of Human Resource Management features of HRdirect Smart Apps and UKG Workforce Central (discontinued)
    Feature
    HRdirect Smart Apps
    10.0
    1 Ratings
    20% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Employee demographic data10.01 Ratings00 Ratings
    Job profiles and administration10.01 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)10.01 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of HRdirect Smart Apps and UKG Workforce Central (discontinued)
    Feature
    HRdirect Smart Apps
    1.0
    1 Ratings
    157% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Approval workflow1.01 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of HRdirect Smart Apps and UKG Workforce Central (discontinued)
    Feature
    HRdirect Smart Apps
    10.0
    1 Ratings
    19% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    View and generate pay and benefit information10.01 Ratings00 Ratings
    Update personal information10.01 Ratings00 Ratings
    View company policy documentation10.01 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of HRdirect Smart Apps and UKG Workforce Central (discontinued)
    Feature
    HRdirect Smart Apps
    1.0
    1 Ratings
    153% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Report builder1.01 Ratings00 Ratings
    Pre-built reports1.01 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of HRdirect Smart Apps and UKG Workforce Central (discontinued)
    Feature
    HRdirect Smart Apps
    1.0
    1 Ratings
    156% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    New hire portal1.01 Ratings00 Ratings
    Manager tracking tools1.01 Ratings00 Ratings
    Best Alternatives
    HRdirect Smart AppsUKG Workforce Central (discontinued)
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    Score9.4 out of 10
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    Score8.6 out of 10
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    Score8.6 out of 10
    Harri
    Score6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HRdirect Smart AppsUKG Workforce Central (discontinued)
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    5.0
    (11 ratings)
    Support Rating
    1.0
    (1 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HRdirect Smart AppsUKG Workforce Central (discontinued)
    Likelihood to Recommend
    ComplyRight
    UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
    Incentivized
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    ComplyRight
    • Initially, you were able to see all activity and drill down for details.
    • It was easy-access for all our employees in the 7 states we operate in.
    • It provided tracking for the managers.
    • Payroll had access to all PTO requests.
    Incentivized
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    ComplyRight
    • HRdirect performed an upgrade in 2019 and that's where things went awry.
    • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
    • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
    • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
    • The print option was not longer functional.
    • The online help request form was no longer accessible.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    ComplyRight
    As previously described, there are too many unresolved issues.
    Incentivized
    Read full review
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Support Rating
    ComplyRight
    Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
    Incentivized
    Read full review
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
    Read full review
    Alternatives Considered
    ComplyRight
    No answers on this topic
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
    Read full review
    Return on Investment
    ComplyRight
    • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
    • Harassment training module is excellent.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
    ScreenShots

    HRdirect Smart Apps Screenshots

    Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync