What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
492 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

The Okta Identity Cloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
492 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Identity Management

    Hypersocket

    Feature Set Not Supported
    N/A
    8.7

    The Okta Identity Cloud

    87%
    The Okta Identity Cloud ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    8.9
    89%
    133 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    9.2
    92%
    140 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    9.1
    91%
    130 Ratings

    Password Management

    N/A
    0 Ratings
    8.6
    86%
    129 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    8.5
    85%
    119 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    8.3
    83%
    67 Ratings

    ID Risk Management

    N/A
    0 Ratings
    8.3
    83%
    97 Ratings

    Attribute Ratings

    • The Okta Identity Cloud is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Hypersocket

    80%
    2 Ratings
    8.9

    The Okta Identity Cloud

    89%
    186 Ratings

    Likelihood to Renew

    Hypersocket

    N/A
    0 Ratings
    8.0

    The Okta Identity Cloud

    80%
    18 Ratings

    Usability

    Hypersocket

    N/A
    0 Ratings
    9.0

    The Okta Identity Cloud

    90%
    1 Rating

    Availability

    Hypersocket

    N/A
    0 Ratings
    8.6

    The Okta Identity Cloud

    86%
    4 Ratings

    Support Rating

    Hypersocket

    N/A
    0 Ratings
    8.1

    The Okta Identity Cloud

    81%
    26 Ratings

    Online Training

    Hypersocket

    N/A
    0 Ratings
    1.0

    The Okta Identity Cloud

    10%
    1 Rating

    Configurability

    Hypersocket

    N/A
    0 Ratings
    9.0

    The Okta Identity Cloud

    90%
    53 Ratings

    Likelihood to Recommend

    Nervepoint Technologies Ltd

    HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
    Read full review

    Okta

    Basically, there are whole lot of Applications in OKta Integration Network. So whenever you want to integrate those , you are just few steps away. More understandable rules and policies . OKtA is best suited for Single sign on federated authentication. There are options Like Just in Time provision So as soon as user is there in Source you can provision it with no wait
    Read full review

    Pros

    Nervepoint Technologies Ltd

    • Self service password resets
    • Ability to synchronize a primary account password with secondary accounts
    • Flexibility and intuitivness
    Read full review

    Okta

    • Okta provides us a one-stop Sign in for all of our business needs.
    • Okta is a very useful platform for managing all the users or employees in an organization for user provisioning within the org for access management and also externally.
    • Okta is such a simple SSO system, and I love when my work organizations use it. The ability to have a hub of all my frequently used tools, plus one login for all of them, takes a lot of mental load off me as an employee.
    Read full review

    Cons

    Nervepoint Technologies Ltd

    • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
    • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
    • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
    Read full review

    Okta

    • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
    • One time integration effort is high for the initial setup. Took us around 3 weeks.
    • Okta times out pretty quick making us login multiple times in the day.
    Read full review

    Pricing Details

    Hypersocket

    Starting Price

    Editions & Modules

    Hypersocket editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      The Okta Identity Cloud

      Starting Price

      $0 per month per user

      Editions & Modules

      The Okta Identity Cloud editions and modules pricing
      EditionModules
      Single Sign on$2.001
      Single Sign on Adaptive$5.002
      Multi Factor Authentication$3.003
      Multi Factor Authentication Adaptive$6.004

      Footnotes

      1. Per User Per Month
      2. Per User Per Month
      3. Per User Per Month
      4. Per User Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Browse products and price points that make the most sense for your organization on our website.

      Pricing Info

      Likelihood to Renew

      Nervepoint Technologies Ltd

      No answers on this topic

      Okta

      Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
      Read full review

      Usability

      Nervepoint Technologies Ltd

      No answers on this topic

      Okta

      Some of its features are great and some are slightly complex and not easy without vendor support.
      Read full review

      Support Rating

      Nervepoint Technologies Ltd

      No answers on this topic

      Okta

      There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
      Read full review

      Alternatives Considered

      Nervepoint Technologies Ltd

      Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
      Read full review

      Okta

      Okta's Threat Insight adds an extra layer of security which gives it an edge over its competitor and is an early entrant in this market. It has a well-established track record which makes it much more reliable.
      Read full review

      Return on Investment

      Nervepoint Technologies Ltd

      • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
      • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
      • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
      Read full review

      Okta

      • Customer experience has been a big win for us. Extremely minimal issues reported.
      • We did not have a PAM in place at all until The Okta Identity Cloud
      • Relatively easy to deploy. No major downtimes to deploy was a nice bonus.
      Read full review

      Screenshots

      Add comparison