What users are saying about
2 Ratings
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Top Rated
260 Ratings
2 Ratings
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Score 8 out of 100

The Okta Identity Cloud

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Top Rated
260 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Hypersocket

HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
Craig Lockley | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud is a constantly evolving product, thanks to Okta's relentless innovation.This solution is well suite[d] for companies -
  1. With several applications that support external authentication
  2. Have a well defined user identity lifecycle
  3. Willing to invest in security and compliance
Less appropriate for companies -
  1. That don't embrace innovation fast enough
  2. Like to build their custom or on-premise tools
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Hypersocket
The Okta Identity Cloud
8.7
ID-Management Access Control
Hypersocket
The Okta Identity Cloud
8.6
ID Management Single-Sign On (SSO)
Hypersocket
The Okta Identity Cloud
9.3
Multi-Factor Authentication
Hypersocket
The Okta Identity Cloud
9.4
Password Management
Hypersocket
The Okta Identity Cloud
8.5
Account Provisioning and De-provisioning
Hypersocket
The Okta Identity Cloud
8.6
ID Management Workflow Automation
Hypersocket
The Okta Identity Cloud
8.1
ID Risk Management
Hypersocket
The Okta Identity Cloud
8.4

Pros

Hypersocket

  • Self service password resets
  • Ability to synchronize a primary account password with secondary accounts
  • Flexibility and intuitivness
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
  • Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
  • Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
  • Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
  • Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
Anonymous | TrustRadius Reviewer

Cons

Hypersocket

  • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
  • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
  • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
Craig Lockley | TrustRadius Reviewer

The Okta Identity Cloud

  • Session cookies have been frustrating. Rather than having an expiration date, they are activity based. Some applications will reject assertions is the Okta session is too old, so having a perpetual cookie messes things up. The option to change this is something that is desired.
  • Connections to Active Directory are excellent, but there is little control over syncing. It’s either manual or every hour. Change based syncing would help simplify things.
Chase Palmer, CISSP | TrustRadius Reviewer

Likelihood to Renew

Hypersocket

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Devin Garrett | TrustRadius Reviewer

Usability

Hypersocket

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Support Rating

Hypersocket

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 8.4
Based on 24 answers
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Sam Dresser | TrustRadius Reviewer

Alternatives Considered

Hypersocket

Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud was very effective in being able to store passwords securely, and give access to various groups and roles in my organization. On-boarding and off-boarding employees worked very well. When compared to LastPass, The Okta Identity Cloud was more expensive and the UI wasn't as good, especially when using it across different operating systems and devices.
Gabriel Samaroo | TrustRadius Reviewer

Return on Investment

Hypersocket

  • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
  • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
  • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
Craig Lockley | TrustRadius Reviewer

The Okta Identity Cloud

  • We have streamlined so many processes and reduced the time to complete many tasks for IT.
  • We have automated many tasks to remove the issue with human error.
  • We have opened up a ton of functionality with the application integrations that are available.
  • The feature sets for Okta allow for more creative and diverse solutions to existing issues.
  • User experience has benefited greatly from the Single Sign On experience.
JJ McMahon | TrustRadius Reviewer

Screenshots

The Okta Identity Cloud

Pricing Details

Hypersocket

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hypersocket Editions & Modules

Additional Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

The Okta Identity Cloud Editions & Modules

Edition
Single Sign on$2.001
Single Sign on Adaptive$5.001
Multi Factor Authentication$3.001
Multi Factor Authentication Adaptive$6.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Hypersocket
8.0
The Okta Identity Cloud
9.0

Likelihood to Renew

Hypersocket
The Okta Identity Cloud
8.0

Usability

Hypersocket
The Okta Identity Cloud
9.0

Reliability and Availability

Hypersocket
The Okta Identity Cloud
8.6

Support Rating

Hypersocket
The Okta Identity Cloud
8.4

Online Training

Hypersocket
The Okta Identity Cloud
1.0

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