What users are saying about
3 Ratings
6 Ratings
3 Ratings
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Score 5.4 out of 100
6 Ratings
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Score 4 out of 100

Likelihood to Recommend

IBM Datacap

It's well suited to extracting data from structured documentation and can do this with relative ease. It's less suited to images or Excel and has difficulty reading these.
Ben Williams | TrustRadius Reviewer

SalesHandy

My first time contacting SalesHandy the person in live chat answered all of my questions and understood me. I was very happy. The second time the person didn't understand me at all. That's when I became aware this wasn't an American company. I asked for the same person I got the first time and we started e-mailing, but he clearly didn't read what I wrote on two occasions, so he wasn't addressing my questions. This started to waste my time and frustrate me. Then the e-mails stopped coming and I had to keep e-mailing again trying to get a response, until they finally stopped altogether. I was literally just about to sign up for a paid account when this all happened. I told them I was going to go to their competition, and they didn't care, they just ignored me.
Anonymous | TrustRadius Reviewer

Pros

IBM Datacap

  • Ingest documents
  • Analyse text
Ben Williams | TrustRadius Reviewer

SalesHandy

  • The email drip campaign execution is simple to use and allows emails to be sent in 60-90seconds intervals which is very important when sending a big number of emails.
  • They have a very easy to understand customization fields that allow the user to view each individual email before sending to check for any potential errors.
  • Good integration of templates into the campaign set-up field with just a few clicks. Don't need to copy and paste.
Sean Foo | TrustRadius Reviewer

Cons

IBM Datacap

  • Supporting documentation is poor
  • UI is old fashioned
Ben Williams | TrustRadius Reviewer

SalesHandy

  • I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.
myriam caron | TrustRadius Reviewer

Usability

IBM Datacap

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 4.0
Based on 1 answer
I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.
Anonymous | TrustRadius Reviewer

Performance

IBM Datacap

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 2.0
Based on 1 answer
Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.
Anonymous | TrustRadius Reviewer

Support Rating

IBM Datacap

IBM Datacap 9.0
Based on 1 answer
Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
Ben Williams | TrustRadius Reviewer

SalesHandy

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM Datacap

It was cheaper with a better support package offered and no price per page scanned!
Ben Williams | TrustRadius Reviewer

SalesHandy

I'm now searching for an alternative to SalesHandy
Anonymous | TrustRadius Reviewer

Return on Investment

IBM Datacap

  • Increased productivity.
  • Better adherence to compliance as all documents are read and understood in the same way.
Ben Williams | TrustRadius Reviewer

SalesHandy

  • SalesHandy helped us break into new markets and helped us gain 25% more leads every month.
Sean Foo | TrustRadius Reviewer

Pricing Details

IBM Datacap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Datacap Editions & Modules

Additional Pricing Details

SalesHandy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesHandy Editions & Modules

Edition
Basic$91
Pro$201
Enterprise$501
  1. per user
Additional Pricing Details

Add comparison