Impactia vs. Intercom
Impactia vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Impactia | N/A | Impactia provides enhanced email capabilities by adding branding and promotions. | $59 per month | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Impactia | Intercom | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Impactia | Intercom | |
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Small Businesses | Mad Mimi Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | VerticalResponse Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emma by Marigold Score 8.6 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Impactia | Intercom | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (261 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (169 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Impactia | Intercom | |
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Likelihood to Recommend | Impactia No answers on this topic | Intercom |
Pros | Impactia No answers on this topic | Intercom |
Cons | Impactia No answers on this topic | Intercom |
Likelihood to Renew | Impactia No answers on this topic | Intercom |
Usability | Impactia No answers on this topic | Intercom |
Reliability and Availability | Impactia No answers on this topic | Intercom |
Performance | Impactia No answers on this topic | Intercom |
Support Rating | Impactia No answers on this topic | Intercom |
Online Training | Impactia No answers on this topic | Intercom |
Implementation Rating | Impactia No answers on this topic | Intercom |
Alternatives Considered | Impactia No answers on this topic | Intercom |
Return on Investment | Impactia No answers on this topic | Intercom |
ScreenShots | Intercom Screenshots |