Likelihood to Recommend Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.
Read full review Awesome tool for teams looking to gain new skills or refine and update existing skills. I love the convenience of using this tool for recertification credits (i.e. PMP). Instead of identifying which classes I need to take, I can identify my interests and have recommendations presented for what paths I should take. It is a really helpful tool to create ladders for my team to transition from one role into the next. I think this is going to be a really beneficial tool.
Read full review Pros Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information. Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want. Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available. Read full review Pluralsight has hundreds of authors that are constantly producing new content, which is valuable for the tech industry that is constantly moving at a brisk pace. Many content authors are respected leaders in the topic they're presenting. You are able to trust that their content is thorough and authentic. Niche expert-level topics are presented in a curated video format which is difficult to find anywhere else. Read full review Cons I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself. Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information. There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared. Read full review Companies don't change technologies in their products often. For example a product that was built on AngularJS is still viable and the company may have no plans to upgrade it. Pluralsight could do a better job of providing new courses on technology that's still useful, though somewhat dated; like AngularJS for example. Pluralsight has a bad habit of throwing all their courses in a large bucket. For example, when I log-in and look to see what new I often have to wade through courses on tools that a web artist or designer would use. I wish Pluralsight would categorize course and let us (their customers) flag what types of videos we wanted to see, or better yet exclude from our view. Years ago, Pluralsight would let its customer download the courseware and that was great. I was disappointed when they stopped this feature. I'd love to see more course where the goal is to build a particular type of software. For example, lets have one where you build a blog using ASP.NET and deploy it to Azure. Let have one where you build a survey application, etc. Learning technologies is great, but I'd love to see courses where the goal is to build a particular type of application. Read full review Likelihood to Renew Most of our needs are met with this platform currently and the customer service has been excellent.
Read full review Great product and service so far. Awesome new content almost every week.
Read full review Usability The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.
Read full review Very, VERY easy to use.
Read full review Support Rating The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have
Read full review Each feedback I do for them, I get no response. Minimal communication and followups!
Read full review Implementation Rating Very satisfied with the support we received from our CSM and team
Read full review Alternatives Considered Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!
Read full review Before using Pluralsight, staff was using YouTube to help them with developing certain aspects of their knowledge. However, YouTube is much less structured/organized than Pluralsight. Pluralsight has a very wide offering of courses and it has lot of good content. One quick search and we can get started.
Read full review Return on Investment The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it! Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning. Read full review One positive impact is it has kept our employees engaged in the material they work with every day. Instead of becoming stagnant and complacent, they are actively searching out ways to develop skills and do more with the tools available to them. It saves money when it comes to offering training and development opportunities company-wide. It would be much more costly to invest in specialized training for that number of employees. One potential negative is the amount of company time spent on coursework over work responsibilities. A balance must be struck and individuals should be encouraged to explore the training on their own time. Read full review ScreenShots