Intercom vs. Saleswhale
Intercom vs. Saleswhale
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Saleswhale | N/A | Saleswhale is an AI sales assistant tool that qualifies leads via email (Gmail or Outlook) and then books meetings with qualified leads on behalf of sales reps. The automated sales assistant can answer frequently asked questions, send file attachments, etc., try to schedule a call, and then hand the meeting off to the appropriate sales rep or team. Saleswhale also automatically reports on activities and performance. The system currently integrates with Salesforce, and according to the vendor an… | $3 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | Chat with us for support and recommendations for your team. | ||||||||||||||
More Pricing Information |
Intercom | Saleswhale | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Saleswhale | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ZoomInfo Chat Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Saleswhale | |
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Likelihood to Recommend | 9.0 (263 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Saleswhale | |
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Likelihood to Recommend | Intercom | Saleswhale No answers on this topic |
Pros | Intercom | Saleswhale No answers on this topic |
Cons | Intercom | Saleswhale No answers on this topic |
Likelihood to Renew | Intercom | Saleswhale No answers on this topic |
Usability | Intercom | Saleswhale No answers on this topic |
Reliability and Availability | Intercom | Saleswhale No answers on this topic |
Performance | Intercom | Saleswhale No answers on this topic |
Support Rating | Intercom | Saleswhale No answers on this topic |
Online Training | Intercom | Saleswhale No answers on this topic |
Implementation Rating | Intercom | Saleswhale No answers on this topic |
Alternatives Considered | Intercom | Saleswhale No answers on this topic |
Return on Investment | Intercom | Saleswhale No answers on this topic |
ScreenShots | Intercom Screenshots |