Intercom vs. Snov.io
Intercom vs. Snov.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Snov.io | N/A | The Snov toolkit is used to improve lead generation, outreach, email deliverability and customer management. Boasting over 2M users all over the world, Snov.io includes over a dozen lead search options, unlimited email campaigns, unlimited follow-ups as well as customer care to support users' sales operations. | $39 per month per user |
Intercom | Snov.io | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | The larger the plan - the less paid per credit and per recipient. For example one credit on the Starter plan costs 3.9¢ while on the Pro 20K plans it’s only around 0.9¢ (over x4 less). The price per lead changes drastically depending on the plan chosen. | ||||||||||||||
More Pricing Information |
Intercom | Snov.io | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Snov.io | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Affinity Score 9.1 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Intercom Score 8.7 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | DiscoverOrg (discontinued) Score 5.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Snov.io | |
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Likelihood to Recommend | 9.0 (263 ratings) | 8.5 (2 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Snov.io | |
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Likelihood to Recommend | Intercom | Snov.io |
Pros | Intercom | Snov.io |
Cons | Intercom | Snov.io |
Likelihood to Renew | Intercom | Snov.io No answers on this topic |
Usability | Intercom | Snov.io No answers on this topic |
Reliability and Availability | Intercom | Snov.io No answers on this topic |
Performance | Intercom | Snov.io No answers on this topic |
Support Rating | Intercom | Snov.io No answers on this topic |
Online Training | Intercom | Snov.io No answers on this topic |
Implementation Rating | Intercom | Snov.io No answers on this topic |
Alternatives Considered | Intercom | Snov.io |
Return on Investment | Intercom | Snov.io |
ScreenShots | Intercom Screenshots | Snov.io Screenshots |