Kareo Medical Billing vs. Practice Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kareo Medical Billing
Score 5.1 out of 10
N/A
Kareo Medical Billing provides billing solutions to medical offices. It includes: Billing Best Practices, Specialty Expertise and Ongoing Training & Support.N/A
Practice Fusion
Score 6.3 out of 10
N/A
N/AN/A
Pricing
Kareo Medical BillingPractice Fusion
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kareo Medical BillingPractice Fusion
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Kareo Medical BillingPractice Fusion
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Kareo Medical Billing
-
Ratings
Practice Fusion
10.0
3 Ratings
26% above category average
Real-time eligibility verification00 Ratings10.01 Ratings
Claims management00 Ratings10.01 Ratings
Coding00 Ratings10.03 Ratings
Patient billing00 Ratings10.01 Ratings
Financial Reporting00 Ratings10.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Kareo Medical Billing
-
Ratings
Practice Fusion
8.3
6 Ratings
4% above category average
Rule-based scheduling00 Ratings8.14 Ratings
Automated appointment reminders00 Ratings9.05 Ratings
Automated patient check-in00 Ratings8.14 Ratings
Multi-location support00 Ratings7.23 Ratings
Calendar interface00 Ratings9.06 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Kareo Medical Billing
-
Ratings
Practice Fusion
8.1
6 Ratings
11% above category average
Charting / document management00 Ratings8.56 Ratings
Templates00 Ratings6.25 Ratings
Patient portal00 Ratings7.14 Ratings
Mobile/tablet support00 Ratings9.94 Ratings
Fax integration00 Ratings10.04 Ratings
Integration with other EMR and PM systems00 Ratings7.73 Ratings
Workflow automation00 Ratings9.93 Ratings
Speech recognition00 Ratings9.01 Ratings
Customization00 Ratings5.15 Ratings
E-prescribing00 Ratings7.25 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Kareo Medical Billing
-
Ratings
Practice Fusion
9.8
6 Ratings
16% above category average
HIPAA compliance00 Ratings9.56 Ratings
Role-based permission levels00 Ratings10.05 Ratings
Data backups and redundancy00 Ratings9.84 Ratings
Local mode / networking failsafe00 Ratings9.93 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Kareo Medical Billing
-
Ratings
Practice Fusion
10.0
6 Ratings
24% above category average
Task tracking00 Ratings10.03 Ratings
Specialty-specific workflows00 Ratings9.94 Ratings
Multi-office / multi-physician capabilities00 Ratings10.04 Ratings
Best Alternatives
Kareo Medical BillingPractice Fusion
Small Businesses
Intergy EHR
Intergy EHR
Score 7.0 out of 10
athenaClinicals
athenaClinicals
Score 8.8 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kareo Medical BillingPractice Fusion
Likelihood to Recommend
1.0
(8 ratings)
7.1
(7 ratings)
Availability
-
(0 ratings)
1.0
(1 ratings)
Performance
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Kareo Medical BillingPractice Fusion
Likelihood to Recommend
Tebra Technologies, Inc (Kareo + PatientPop)
In my experience, problems with them adding incorrect fees to pad their bills coupled with their unethical business practices such as locking you out from accessing your EMR at the drop of a hat prevent me from recommending Kareo to any practice. Reliability is paramount. Kareo's use of unethical business practices (locking you out from your EMR or disabling your EMR all together) can result in a physician being sanctioned by the medical board (inappropriate medical record keeping) or financially destroy a small practice leaving them with NO ACCESS to their ERAs/patient billing accounts etc leads me to NOT reccomend their products or doing business with them.
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Practice Fusion
The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
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Pros
Tebra Technologies, Inc (Kareo + PatientPop)
  • Kareo stays up to date on insurance changes which allow for smooth transitions.
  • Kareo asks for feedback and has a place to go and request changes or additions that would make our job easier.
  • I love that you can submit a help ticket or call, if you prefer, with any questions or problems that you may have. They are always very prompt with their follow up.
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Practice Fusion
  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
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Cons
Tebra Technologies, Inc (Kareo + PatientPop)
  • I've spent hours on the phone discussing various issues with regards to data variance between two different source documents within the software. At one point, I could not reconcile the A/R balance on one of the dashboards to the A/R balance pulled from the Excel add-in. Unfortunately, their support teams were not able to help out with this.
  • The Excel add-in falls short in a few key areas. Specifically, they do not provide a simple method of joining data fields from the "charges," "payments," and "transactions" tables. One is left to attempt to join the data sets via VLOOKUP or INDEX(MATCH).
  • At times, we have had issues with the API providing information that would not tie out to figures reported elsewhere within the software. Unfortunately, their support teams were not able to help out with this.
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Practice Fusion
  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
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Support Rating
Tebra Technologies, Inc (Kareo + PatientPop)
No answers on this topic
Practice Fusion
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
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Alternatives Considered
Tebra Technologies, Inc (Kareo + PatientPop)
We are much happier with Kareo than Compulink. The software as a service makes it easy to manage claims from multiple locations when I cannot be on site. The reports and all other aspects I have mentioned as distinct to Kareo. We had a very hard time tracking things with Compulink.
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Practice Fusion
NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
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Return on Investment
Tebra Technologies, Inc (Kareo + PatientPop)
  • Kareo had an overall low return on investment.
  • Despite the software being active at our company, we were forced to transition to a different solution within 6-months of implementation.
  • The time spent attempting to reconcile the system to itself was rather wasteful.
Read full review
Practice Fusion
No answers on this topic
ScreenShots